Mis It Administrator Jobs in California

Day to day management of IT task ticket system

Asist with the management and maintenance of network servers and technology tools.

Necessary Skills, Knowledge & Judgment:

Monitor system performance and maintain systems according to requirements.

Help establish remote-working networked IT solutions.

Excellent computer skills including proficiency in MS Office Word and Excel software

Strong documentation and process management skills.

Maintain and administer our Active Directory, Azure AD, and Office 365 environments, including user management, group policies, and security settings.

Manage and maintain our Salesforce CRM environment, including user management, customizations, and integrations.

Experience providing 'white glove' service to users, with excellent communication and customer service skills.

Manage and maintain our Mac and PC devices, including hardware and software troubleshooting, updates, and repairs.

Manage and maintain our Windows environment, including Windows Server, Exchange Server, and file servers.

Performs regular monitoring of systems according to established guidelines and provides reports to management.

Ensures disaster preparedness abilities through data backup, recovery and associated procedures are set up and performed as planned.

Maintains a high level of knowledge of installed technology.

Remote access solution support: Citrix/DaaS.

Knowledge of Microsoft Active Directory/Domain environments

Experience with Multi-factor Authentication (MFA)

Strong organizational, time management, and multitasking skills with the ability to prioritize multiple projects, tasks, and responsibilities

Strong hands-on experience as an IT Administrator or technician

Outstanding coaching and training skills focused on a customer-oriented approach

Excellent communication and interpersonal skills

Strong problem-solving skills, able to troubleshoot issues you’ve never seen before

Assist with on-premise technical duties, including, but not limited to, setting up new printers, debugging wireless issues, and installing security cameras

To respond courteously and promptly to upper management demands or inquiries.

Resolves and manages a ticket queue of help desk support tickets and routes to appropriate resources if needed.

Manages user setup, updates, and employee start end date activities (for both hardware and software).

Creation of internal Ticketing System requirements as needed

Additional experience in PowerBI, Amazon Redshift, RFSmart, Fivetran is a plus.

Experience working with PCs, laptops, monitors and mobile device configurations and setup.