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Member Care Agent Jobs in Texas

Receptionist - State Farm Agent Team Member
By State Farm Agent At Weatherford, TX, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Member Service Hybrid Agent (Dallas Hwy )
By Delta Community Credit Union At , Marietta, 30064, Ga
Must have strong organizational and time management skills.
Serve as a Notary Public, as directed by management.
Provide dual control coverage to management in the completion of daily, weekly, monthly, and quarterly tasks.
Assist management with daily opening and closing operational duties.
Cover concierge desk duties, as assigned by management.
Scan checks and negotiable instruments for processing and negotiation, as assigned by management.
Customer Care Agent Jobs
By Valvoline At , Lexington, 40509, Ky
Utilizing research skills to troubleshoot customer issues
Delivering world class customer service to customers with issues and inquiries via phone in a contact center environment
Maintaining solid customer relationships by handling customer inquiries
Using proprietary software programs to track calls
Providing proactive communication to internal and external customers
Maintaining productive relationship with peers through positive team work
Receptionist - State Farm Agent Team Member
By State Farm Agent At Sugar Land, TX, United States
Excellent communication skills - written, verbal and listening
We have Over 45 years of combined insurance experience in our office.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Agent's Assistant - State Farm Agent Team Member
By State Farm Agent At Round Rock, TX, United States
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Work with the agent to establish and meet marketing goals.
Maintain a strong work ethic with a total commitment to success each and every day.
Work alongside your agency’s team to ensure successful long-lasting customer relations.
Agent's Assistant - State Farm Agent Team Member
By State Farm Agent At Leander, TX, United States
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Work with the agent to establish and meet marketing goals.
Maintain a strong work ethic with a total commitment to success each and every day.
Work alongside your agency’s team to ensure successful long-lasting customer relations.
Receptionist - State Farm Agent Team Member
By State Farm Agent At Lancaster, TX, United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Account Associate - State Farm Agent Team Member
By State Farm Agent At Leander, TX, United States
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Able to obtain Property and Casualty License
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Able to obtain a Life/Health License
Member Service Hybrid Agent (Virginia Avenue)
By Delta Community Credit Union At , Atlanta, Ga
Must have strong organizational and time management skills.
Serve as a Notary Public, as directed by management.
Provide dual control coverage to management in the completion of daily, weekly, monthly, and quarterly tasks.
Assist management with daily opening and closing operational duties.
Cover concierge desk duties, as assigned by management.
Scan checks and negotiable instruments for processing and negotiation, as assigned by management.

Are you looking for a job that offers a great work-life balance and the chance to help people? Become a Member Care Agent at our company and you'll get to do just that! You'll be the first point of contact for our customers, providing them with the best customer service experience possible. Plus, you'll get to work in a friendly and supportive environment with great benefits. Join us today and make a difference!

A Member Care Agent is a customer service representative who provides support to customers of a particular organization. They are responsible for responding to customer inquiries, resolving customer complaints, and providing assistance with product and service information.

What is Member Care Agent Skills Required?

• Excellent communication skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Proficiency in computer software and applications
• Knowledge of customer service principles and practices

What is Member Care Agent Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices

What is Member Care Agent Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services

What is Member Care Agent Experience?

• Previous customer service experience
• Experience in a call center environment

What is Member Care Agent Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide assistance with product and service information
• Provide accurate and up-to-date information on products and services
• Maintain customer records and update customer information in the database
• Follow up with customers to ensure their satisfaction with the resolution