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Member Care Agent Jobs in Arkansas

Customer Care Agent Jobs
By Austin and Associates At United States
Excellent verbal and written communication skills
If you have these qualifications, you're a great fit for this role
Conduct calls with representatives to expand reach of the company
Conduct appointments with potential clients (we work around your schedule)
Become fluent in Financial products (Ability to obtain financial licenses: Life, Series 6, 26, 63, 65)
Train and onboard new hires
Receptionist - State Farm Agent Team Member
By State Farm Agent At Jacksonville, AR, United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We have 50 years of combined insurance experience in our office.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Care Squad Agent Jobs
By Mila Cares At United States
Experience using Google Sheets, Zendesk, and Slack
Answer inquiries in a timely, clear, and thoughtful manner.
Ability to work a flex schedule that includes weekends.
2+ years in customer service, operations, or related fields.
**Please make sure to read the entire description and apply via the link at the end.**
We're a 100% distributed team, and you should be comfortable working virtually, primarily on PDT.
Account Manager - State Farm Agent Team Member (Remote)
By State Farm Agent At United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Manager, Member Care Services
By Included Health At United States
Manage workflows/processes, competencies, staffing models, and metrics for each of your teams
Partner with training and Customer Success Managers to provide feedback and/or guidance on training needs
Healthcare experience and a minimum of 5 years professional experience
Bachelor's degree or experience in lieu of degree
Prior experience managing operations, budgeting, and forecasting
Experience creating new processes and modifying existing processes to meet business needs
Receptionist - State Farm Agent Team Member
By State Farm Agent At Forrest City, AR, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency

Are you looking for a job that offers a great work-life balance and the chance to help people? Become a Member Care Agent at our company and you'll get to do just that! You'll be the first point of contact for our customers, providing them with the best customer service experience possible. Plus, you'll get to work in a friendly and supportive environment with great benefits. Join us today and make a difference!

A Member Care Agent is a customer service representative who provides support to customers of a particular organization. They are responsible for responding to customer inquiries, resolving customer complaints, and providing assistance with product and service information.

What is Member Care Agent Skills Required?

• Excellent communication skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Proficiency in computer software and applications
• Knowledge of customer service principles and practices

What is Member Care Agent Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices

What is Member Care Agent Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services

What is Member Care Agent Experience?

• Previous customer service experience
• Experience in a call center environment

What is Member Care Agent Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide assistance with product and service information
• Provide accurate and up-to-date information on products and services
• Maintain customer records and update customer information in the database
• Follow up with customers to ensure their satisfaction with the resolution