Mail Correspondence Specialist Jobs

Proven experience as a Mail Clerk or office clerk

Sign for incoming registered or certified mail

Sort mail by department, location or category (e.g. bills, notices, personal)

Stamp and record date of receipt and sender’s name

Keep records of incoming packages, including their weight, return address and description

Collect and prepare correspondence to be mailed (e.g. applying appropriate stamps, verifying addresses)

Ability to manage and prioritize multiple simultaneous assignments while meeting deadline requirements.

Come join our amazing team and work remote from home (must be available to work EST)!

Manage and track deadlines to ensure compliance with CFPB guidelines of qualified written requests, notice of errors, and request for information.

Working knowledge of federal and state laws and guidelines pertaining to mortgage servicing (RESPA, CFPB, etc.)

Strong interpersonal, verbal, and professional written communication skills and editing skills

Knowledge of Microsoft Office Suite of applications

Strong skills in technology and software to effectively monitor and operate in-stream print and complex mail processing system.

Good interpersonal skills for interactions with co-workers and customers.

Ability to comprehend and follow job instructions.

Ability to think logically with superior reading and visual acuity.

Ability to accept supervision, follow instructions, and work in a harmonious manner with co-workers and supervisors.

Ability to perform the essential functions of the position, with or without a reasonable accommodation

Associate’s degree or comparable industry certification and experience

1-3 years of related work experience

Experienced and confident with general information technology (MS Office, Google Suite) and graphic design software (Adobe Creative Suite)

Experienced and confident with Mail & Print technologies and equipment, especially commercial-scale printers and cutting/binding equipment

Has high ethical standards and exemplary customer service skills are mandatory

Printing or visual design background preferred

Review projects closely at key proofing milestones to ensure accuracy and customer experience aligns with campaign goals and project requirements.

Support process improvement & operational change management within the Direct Mail team

3+ years' experience in direct mail/print marketing communications or relevant field.

Experience and demonstrated success with cross-divisional relationships in a retail business model.

Experience and demonstrated ability blending analytical and creative thinking.

Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities.

Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.

May assist fellow team members in training and skill development

Take customer orders, give pricing information, perform consultative selling to customers, and explain the benefits of digital printing technology to customers

High School Diploma or equivalent education required

Minimum six months of related experience required (Warehouse and/or Hospitality Experience Preferred)

Proven strong organization and planning skills

Work with management to resolve production problems and bottlenecks to ensure efficiency and prevent delays & customer dissatisfaction.

Ability and experience to independently self-manage, absent of leaderships direct oversight.

Plus other wellness benefits to include:

Fringe wellness benefits up to $250.

Document, sort, pack, and ship customer mail.

Import, categorize, and review address network shipping backhaul and invoice data from a variety of sources, including USPS and UPS.

Experience operating a stand up and sit-down counterbalance forklift.

Lockwood Hills, an Akima Company

Position Title: Mail Supply Specialist

Pack, mark, label, store, inventory, clean up Hazardous Material (HM) in accordance with regulations and procedures.

Supports the company and NASA established goals and objectives, with emphasis on workplace safety policy and guidelines.

Must be able to follow safe driving practices.

Work with management to resolve production problems and bottlenecks to ensure efficiency and prevent delays & customer dissatisfaction.

Ability and experience to independently self-manage, absent of leaderships direct oversight.

Fringe wellness benefits up to $250.

Document, sort, pack, and ship customer mail.

Import, categorize, and review address network shipping backhaul and invoice data from a variety of sources, including USPS and UPS.

Support quality control metrics and programs, and drive continuous quality improvements (systems, processes, and capability), innovation and elimination of non-value-added tasks.

Completion of the client requirement document (CRD) to accurately reflect contract and regulatory requirements.

Identify the templates required for implementation, based on operational process and requirements. Draft a template document, as necessary.

Ensure template content meets requirements based on client contract, regulations, NCQA and/or URAC.

Perform gap analysis for correspondence requirements and system functionality and/or current process and develop strategic solutions to ensure compliance with requirements.

Participate in market meetings to understand client requirements and changes. Communicate any items that impacts correspondence.

Associate’s degree in business, healthcare or related field (or equivalent work experience)

Minimum requirement is HS diploma, or equivalent, plus 1 year of work experience.

Collaborate with multiple teams at Medica to resolve assigned issues (Coding, Utilization Management and Network Management etc.)

Health plan or claims processing experience required

Work and complete issues assigned by the Supervisor and Manager as needed

Work and complete reports assigned by the Supervisor and Manager as needed

Basic understanding of claims adjustment, health plan operations/plan language strongly preferred

Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.

May assist fellow team members in training and skill development

Take customer orders, give pricing information, perform consultative selling to customers, and explain the benefits of digital printing technology to customers

Utilize the package tracking system and or other proprietary software to properly log the receiving and delivery of parcels and mail

May pick-up and deliver customer packages and mail throughout the venue/organization

Utilize pallet jacks and other large package handling equipment (where applicable)

Strong skills in technology and software to effectively monitor and operate in-stream print and complex mail processing system.

Good interpersonal skills for interactions with co-workers and customers.

Ability to comprehend and follow job instructions.

Ability to think logically with superior reading and visual acuity.

Ability to accept supervision, follow instructions, and work in a harmonious manner with co-workers and supervisors.

Ability to perform the essential functions of the position, with or without a reasonable accommodation

High school diploma or GED

Ability to lift up to 75 pounds

competitive wage of $15 - $16.50

plenty of opportunities for personal and professional growth

Experience working in a production environment that requires fast turnaround

Experience working independently and making judgments as to the correct action to

Experience operating Agissar mail opening equipment

Operation of mail slitters to open envelopes for manual extraction

Scan certified mail into an Excel spreadsheet

Operation of automated mail opening and extraction equipment to prepare payments for

This requires knowledge of all products and platforms, analytical skills, and the ability to clearly communicate information on trends to management.

Must have demonstrated strong communication (written and oral), organizational, and time-management skill

Must be able to pass background and credit check in accordance with InComm’s certification requirements.

Manage Tier II escalations coming from various call centers and departments. Report on trends.

Microsoft Word and Excel knowledge required.

Must be able to handle multiple tasks while working independently, as well as, interact well with others.