Mail Operations Specialist Jobs

Title: Mail Operations Specialist

Hiring Range: Commensurate with experience up to $34,800

Pay Band: 2

Agency: Department of Taxation

Location: Westmoreland

Agency Website: https://www.tax.virginia.gov/work-with-us

Recruitment Type: General Public - G

Job Duties

Virginia Tax is seeking a Mail Operations Specialists for its Tax Processing Operation, Mail Operation Unit. Tax Processing Operations manages the processing of over 3 million paper tax returns, check payments, and correspondence. The Mail Operations Specialists is responsible for mail opening, extraction, inspection, sorting, quality review, and the front-end processing of most payments. Training is provided on the various types of mail equipment.
Duties and Responsibilities include:
• Sorting inbound mail from the post office• Operation of an X-ray machine

• Operation of mail slitters to open envelopes for manual extraction

• Scan certified mail into an Excel spreadsheet

• Operation of automated mail opening and extraction equipment to prepare payments for

remittance processing

• Screen checks and money orders

• Balance multiple payment transactions

• Manually extract tax returns and payments

• Registering work using tracking software to properly assign barcodes with accurate

volumes, job details, and mail received dates
This position does not provide telework options. It is located at our Westmoreland office in Richmond.
The anticipated salary for this position is up to $34,800.
Did you know that over 8 million citizens rely on more than $34 billion of revenue the Virginia Department of Taxation collects to fund government services that affect their daily lives? Virginia Tax, headquartered in Richmond, is responsible for administering 37 state and local taxes, sales and use taxes, and miscellaneous excise taxes with integrity, efficiency, and consistency. Virginia Tax works directly with individual and business taxpayers and local governments to ensure the Commonwealth’s revenue is collected and taxes administered with fairness, diligence, and integrity.

Minimum Qualifications

• Experience working in a production environment that requires fast turnaround

• Demonstrated ability to use automated mail extraction equipment and sort envelope

content

• Experience working independently and making judgments as to the correct action to

take

• Ability to follow written procedures and instructions

• Experience handling/processing check payments

• Ability to follow written procedures and instructions

• Experience handling/processing check payments

Preferred Qualifications:

• Experience operating Agissar mail opening equipment

Special Instructions:

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully.

Please refer to “Your Application” in your account to check the status of your application for this position.

All Virginia Department of Taxation employees must be current with filing their Virginia state tax returns ensuring they were filed in compliance with established laws, rules and regulations.
Selected candidate(s) will be required to consent to and successfully pass a background investigation which includes fingerprint-based criminal history, tax compliance, and DMV driving record (if applicable) checks.
The selected candidate will be prohibited from performing tax or accounting services for compensation during or outside business hours.
Virginia Tax is an equal opportunity employer that values diversity in the workforce. All qualified applicants are afforded equal opportunities without regard to race, sex, color, national or ethnic origin, religion, genetics, age, veteran status, political affiliation, or disability.
Reasonable accommodations are available to applicants with disabilities, if requested, during the application and/or interview process. If accommodations are needed, please contact Human Resources at (804) 786-3610.
Virginia Tax participates in E-verify.
Consideration for an interview is based solely on the information within the application and/or resume.

Contact Information:

Name: Virginia Tax Talent Acquisition Team

Phone: 804-786-3608

Email: [email protected]

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.