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Loyalty Program Manager Jobs

Senior Product Manager, Loyalty & Offers
By McDonald's At Chicago, IL, United States
Minimum of 5 years of experience in product management.
Proven experience in an agile product management role
Knowledge and familiarity with UX design, customer experience and customer experience platform technology systems/specifications interdependencies
Collaborate with stakeholders to execute experiences that align with the global personalization strategy.
Experience in loyalty, marketing, and/or CRM and leveraging behavioral data for personalization
Excellent communication and presentation skills, with the ability to optimally communicate sophisticated concepts to both technical and non-technical audiences.
Loyalty Marketing Manager Jobs
By LA Clippers At Los Angeles, CA, United States
Strong project management & decision-making skills to prioritize and work on multiple projects simultaneously
Strong organizational, time management and attention to detail skills
Your Background, Skills And Qualifications
Develop and manage relationships with key stakeholders, including partners, vendors, and internal teams, to drive program success
Collaborate with internal teams to develop program, align on objectives and ensure a seamless fan experience
3 - 5+ years of experience in loyalty program marketing, with a history of success
Manager, Customer Loyalty - Remote
By Torrid At City of Industry, CA, United States
Work alongside product managers to define and enhance the digital loyalty experience and related omnichannel touchpoints.
Manage all aspects of customer loyalty and PLCC programs, including loyalty-based promotions, activations and special events, and escalated customer issues.
Retail industry with omni-channel marketing experience is highly preferred.
4+ years of direct experience with retail loyalty programs
4+ years of direct experience with private label credit programs
2+ years of experience with data analytics.
Senior Manager Loyalty And Retention
By Medterra At United States
Experience in online CRM and Campaign Management tools and any other personalized digital tools
Strong project management skills with the ability to manage, implement and analyze a wide range of initiatives in a fast-paced environment
Craft innovative loyalty programs and subscriber experiences that educate and/or delight our members.
Experience and proven examples developing programs and driving ROI. Proven track record of achieving KPIs
Proven experience with audience segmentation, outlining customer journey’s and omnichannel activation
Good organizational and interpersonal skills with the ability to disseminate ideas and findings to varying groups/levels of stakeholders
District Manager, Onstar & Loyalty (Open)
By General Motors At , Remote $72,435 - $115,709 a year
Build familiarity and engagement with the current (e.g. mobile app, Google Built-In) and future (e.g. Over-the-air updates) product offerings
Ensure dealers are providing customers with the technological capabilities that come with their purchase
Experience working with automotive dealerships and/or OEMs beneficial, including familiarity with new, used, commercial and service operations
Computer skills with Microsoft Office proficiency: Microsoft Word, Excel, PowerPoint, and Outlook
Excellent oral and written communication skills
Four-Year Accredited College Degree preferred but previous professional experience, including active-duty military service, will be considered as an alternative
District Manager, Onstar & Loyalty (Open)
By General Motors At United States
Build familiarity and engagement with the current (e.g. mobile app, Google Built-In) and future (e.g. Over-the-air updates) product offerings
Ensure dealers are providing customers with the technological capabilities that come with their purchase
Experience working with automotive dealerships and/or OEMs beneficial, including familiarity with new, used, commercial and service operations
Computer skills with Microsoft Office proficiency: Microsoft Word, Excel, PowerPoint, and Outlook
Excellent oral and written communication skills
Four-Year Accredited College Degree preferred but previous professional experience, including active-duty military service, will be considered as an alternative
Product Manager, Loyalty Jobs
By Hawaiian Airlines At Honolulu, HI, United States
At least 5 years of relevant work experience in sales, marketing, business development, and/or product management
Bachelor's degree or an equivalent combination of education and related working experience
Work with business analysts/partners to define business requirements for new products
Collaborate with legal and finance teams to review and finalize contracts.
Ability to manage multiple products or initiatives and prioritize against department/division objectives
Ability to manage multiple products/vendors across all aspects of their life cycles (concept, business case, implementation, optimization, etc.)
Manager, Loyalty Operations Jobs
By Holiday Stationstores At Charlotte, NC, United States
Experience in an operational-type role (Marketing, Stores, Project Management, etc.)
Time-management skills with the ability to thrive in a fast-paced environment and to manage multiple, competing priorities.
Bachelor’s degree, combinations of job-related experience and education that meet the minimum requirement may be substituted
Project Management competencies is a plus
Knowledge of marketing and store systems required to implement promotions and campaigns
Fast-learner, eager to dive in and bring relevant experience to a new role
Loyalty Marketing Manager Jobs
By Deploy Alloy At Birmingham, AL, United States
3+ years marketing, communications, public relations, brand management, business, or sales experience.
Partner with key stakeholders in Marketing, Operations, Finance, and IT to develop and drive the loyalty marketing calendar across the brand.
Manage day-to-day relationships with loyalty partners to successfully execute ongoing loyalty strategies, including campaign testing, targeting, execution, and reporting.
Serve as the administrator for offers, rewards, and user access within the loyalty platform.
Enter all promotions into the loyalty platform for targeting, segmentation, and offer setup.
Send text messages and email communication regarding offers.
Loyalty Program Manager/Director
By SKIMS At Los Angeles, CA, United States
Experience building complex A/B testing roadmaps across all aspects of SKIMS loyalty program (segmentation, creative, offer constructs, personalization, etc.)
6 or more years with direct experience in CRM / Lifecycle Marketing / Loyalty Programs in-house or agency
Demonstrated experience managing complex multi-channel lifecycle marketing programs for large-scale databases (3M+)
Experience working with both web and app channels preferred
Customer-obsessed, ability to consider “big picture” objectives to improve experience for SKIMS customers
Drive Program Growth: Implement strategies to grow loyalty enrollment while maintaining engagement across all cohort.
Manager It Loyalty Technology Support
By JetBlue At New York, NY, United States
Three (3) years’ experience with portfolio management, project delivery and business partner management
Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
Responsible for support initiatives, projects and ongoing IT services, project delivery and business partner management.
Manage production and non-production environments through change control management.
Manage a "portfolio" of applications / solutions from conception to retirement.
Ensure that JetBlue IT and business standards and procedures are maintained in accordance with Company, audit, security and regulatory requirements.
Manager, It Loyalty Technology Application Support
By JetBlue At United States
3 years’ experience with portfolio management, project delivery and business partner management
Responsible for support initiatives, projects and ongoing IT services, project delivery and business partner management.
Manage production and non-production environments through change control management.
Manage a "portfolio" of applications / solutions from conception to retirement.
Ensure that JetBlue IT and business standards and procedures are maintained in accordance with Company, audit, security and regulatory requirements.
Partner with other IT Managers to ensure alignment and drive efficiencies.
Manager Loyalty Marketing Jobs
By JetBlue At New York, NY, United States
Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
Three (3) years of airline, loyalty, finance or marketing experience
Knowledge of and experience using Structured Query Language (SQL), Tableau and other Business Intelligence (BI) Data tools
Develops loyalty marketing campaigns to drive loyalty to JetBlue, enhance the customer experience and grow lifetime customer value and profitability
Manages the loyalty marketing budget (both cost and revenue returns from activities)
Two (2) years of experience managing projects or leading teams
Manager, Loyalty And Gift Card
By Saks OFF 5TH At New York, United States
You have 4+ years of experience in marketing/advertising, ideally CRM, loyalty, and retail with digital experience
You have a bachelor’s Degree (Economics, Business, Engineering, and/or Marketing focus preferred) or demonstrated equivalent experience
You have experience with testing within owned marketing channels as well as driving insights and learnings from data
You have experience developing strategies and processes in a customer-centric way
You have experience managing a budget
Manage the creation and production of gift cards by working with internal and external partners to ensure timelines are met
Senior Manager, Loyalty Marketing (Hybrid)
By Starbucks At Seattle, WA, United States
Project management skills; organized, extremely high attention to detail, able to manage multiple priorities and meet deadlines
Partner with finance to manage activation forecasts/budgets
Manage & optimize activation-driving programs, such as new member onboarding and referral program
Bachelor's degree or equivalent related work experience or four years US military experience in a related MOS/C; MBA preferred
Experience leading multi-channel marketing plans
Experience leading strategy across audience segmentation and journey mapping
Senior Manager, Loyalty Program Acceleration
By L'Oréal At United States
Highly effective presentation skills and experience in front of large audiences. This position presents to executive management and brand teams.
Lead key teams in eCommerce and Brick and Mortar to deliver the Loyalty experience across all channels and platforms.
Manage the relationship with key vendors supporting the Loyalty program.
Experience with corporate reporting systems, CRM platforms, databases and data systems required.
Experience working with a web analytics program required.
Demonstrated experience with digital and direct marketing programs such as email, search, social and affiliate.
Sr. Manager, Crm And Loyalty
By Supergoop! At New York City Metropolitan Area, United States
Proven experience (6+ years) in CRM and loyalty management, preferably in the e-commerce or DTC industry
Exceptional project management and organizational skills, with the ability to manage multiple initiatives simultaneously and meet deadlines
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and present ideas to senior management
Utilize customer segmentation and personalization techniques to deliver tailored experiences and offers to different customer segments
Monitor and evaluate KPIs related to customer retention, loyalty, and sales, and provide regular reports and insights to senior management
Highly proficient in Microsoft Excel, Google suites, and project management tools.
Manager Loyalty Program Experience
By JetBlue At New York, NY, United States
Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
Knowledge of and experience using Structured Query Language (SQL) and Tableau
Position Title: Manager Loyalty Program Experience (LSC)
Forecast costs related to both program benefits and Mosaic member population
Outline the desired TrueBlue customer experience across all key touchpoints including but not limited to Airports, Customer Support and Inflight
Five (5) years of customer loyalty, marketing, credit card or airline commercial experience
Loyalty Marketing Manager Jobs
By Potbelly Sandwich Works At United States
5+ years of experience in loyalty program management, campaign management and offer platforms.
2+ years' experience in digital experience management
Develop and manage offer and promotional strategy to support segmentation and national calendar.
Manage awareness, acquisition, engagement and retention of Potbelly Perks program.
Develop and manage CRM database strategy and related MarTech platforms.
Work with marketing team on branding, program benefit communication strategies to ensure differentiation and resonance with customer needs.
Manager, It Loyalty Technology Support
By JetBlue At United States
3 years’ experience with portfolio management, project delivery and business partner management
Responsible for support initiatives, projects and ongoing IT services, project delivery and business partner management.
Manage production and non-production environments through change control management.
Manage a "portfolio" of applications / solutions from conception to retirement.
Ensure that JetBlue IT and business standards and procedures are maintained in accordance with Company, audit, security and regulatory requirements.
Partner with other IT Managers to ensure alignment and drive efficiencies.

Are you a creative problem-solver with a passion for customer loyalty? We're looking for a Loyalty Program Manager to join our team and help us create and manage loyalty programs that reward our customers for their loyalty. You'll be responsible for developing and executing strategies to increase customer engagement and loyalty, as well as analyzing customer data to identify trends and opportunities. If you're looking for an exciting and rewarding opportunity, this is the job for you!

Overview:

A Loyalty Program Manager is responsible for developing, managing, and optimizing loyalty programs for a company. This includes creating and implementing strategies to increase customer loyalty and engagement, as well as developing and managing loyalty programs that are tailored to the company’s customer base.

Detailed Job Description:

The Loyalty Program Manager is responsible for developing, managing, and optimizing loyalty programs for a company. This includes creating and implementing strategies to increase customer loyalty and engagement, as well as developing and managing loyalty programs that are tailored to the company’s customer base. The Loyalty Program Manager will work closely with the marketing, sales, and customer service teams to ensure that the loyalty program is successful. The Loyalty Program Manager will also be responsible for analyzing customer data to identify trends and opportunities for improvement.

What is Loyalty Program Manager Job Skills Required?

• Excellent communication and interpersonal skills
• Strong organizational and project management skills
• Ability to analyze customer data and identify trends
• Knowledge of loyalty program best practices
• Ability to develop and implement loyalty programs
• Ability to work with cross-functional teams
• Knowledge of customer service principles

What is Loyalty Program Manager Job Qualifications?

• Bachelor’s degree in marketing, business, or a related field
• At least 5 years of experience in loyalty program management
• Experience in customer service and/or marketing
• Knowledge of loyalty program best practices
• Proficiency in Microsoft Office Suite

What is Loyalty Program Manager Job Knowledge?

• Knowledge of loyalty program best practices
• Knowledge of customer service principles
• Knowledge of marketing principles
• Knowledge of data analysis and reporting

What is Loyalty Program Manager Job Experience?

• At least 5 years of experience in loyalty program management
• Experience in customer service and/or marketing
• Experience in developing and implementing loyalty programs

What is Loyalty Program Manager Job Responsibilities?

• Develop and manage loyalty programs for the company
• Analyze customer data to identify trends and opportunities for improvement
• Create and implement strategies to increase customer loyalty and engagement
• Work with cross-functional teams to ensure the success of the loyalty program
• Monitor and evaluate loyalty program performance
• Develop and maintain relationships with key stakeholders