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Lead Support Specialist Jobs in New York

Support Specialist Jobs
By January At New York, NY, United States
Experience working in a remote or hybrid environment
Manage inbound calls, emails, and texts from borrowers with the objective of addressing their account needs.
2 - 3+ years of customer service experience with a proven track record of high performance
Excellent negotiation and problem-solving skills
Experience working in a startup or financial services company
Commuter benefits for your travel to/from the office
Qaqc Support Specialist Jobs
By Integrated Projects At New York, United States
Time-management skills and the ability to meet deadlines.
Relationship Management: Cultivate strong relationships with our BIMIT Partners through periodic check-ins and open, effective communication.
Experience Requirements: 5+ years Revit experience in a working environment.
Experience and capability to work on different building types
Excellent verbal and written communication skills.
Strong collaborative and interpersonal skills.

Are you looking for an exciting opportunity to make a real difference in the lives of others? We are looking for a Lead Support Specialist to join our team and provide top-notch customer service and technical support. You will be responsible for troubleshooting customer issues, providing solutions, and helping to ensure customer satisfaction. If you are a motivated problem-solver with excellent communication skills, we want to hear from you!

A Lead Support Specialist is responsible for providing technical support and customer service to customers and employees. They are the primary point of contact for technical issues and are responsible for troubleshooting, resolving, and escalating customer inquiries.

What is Lead Support Specialist Skills Required?

• Excellent customer service and communication skills
• Ability to troubleshoot and resolve technical issues
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage time effectively

What is Lead Support Specialist Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in a technical support role
• Experience with customer service and technical support
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols

What is Lead Support Specialist Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service and technical support
• Knowledge of troubleshooting and problem-solving techniques

What is Lead Support Specialist Experience?

• 5+ years of experience in a technical support role
• Experience with customer service and technical support
• Experience with troubleshooting and resolving technical issues

What is Lead Support Specialist Responsibilities?

• Provide technical support and customer