It Support Analyst Jobs
By VaynerX At New York, NY, United States
Strong skills with macOS in enterprise environments, including experience with Mac-focused MDMs (such as JAMF or Mosyle)
Exact compensation may vary based on skills, experience, and location.
Manage a hardware asset inventory, including laptops, monitors, printers, servers, and network equipment
1 to 5 years of proven experience in IT support
Experience being part of a globally-distributed IT team
Strong skills as an admin for the following tools: G Suite, Slack, Office 365, Adobe, Box, and Zoom
It Support Analyst Jobs
By Motion Recruitment At Audubon, PA, United States
Tier II Technical Support experience
At least two years of IT operational or equivalent experience
High analytical and problem-solving abilities
Solid understanding of ITIL practices is a plus
Fixing any technical issues as needed
Troubleshooting/escalating technical issues as necessary
It Junior Analyst - Remote ($32.00 - $35.00 / Hour)
By Talentify.io At United States
Support project/program management activities to control scope, cost, schedule, and quality
Interact with the customer to support the management of customer expectations and support customer adoption
Work efficiently with Consultants, Solution Architects, Project Managers, and other internal and external interfaces
One to three years’ experience with Teamcenter or other enterprise PLM, ERP or MES systems
Experience with the phases of software implementation projects including installation, configuration, testing, deployment, and postproduction support
Experience with Software Development Lifecycles (SDLC) best practices, standards, and testing
It Support Analyst Jobs
By Epicor At United States
Utilize corporate ticketing system to document and track incidents, requests, user interactions, and detailed hardware/software asset management.
3+ years of applicable experience and demonstrated success/knowledge
Experience with Windows Server and Remote Desktop Support is preferred
Recommend and implement corrective solutions for end-users in person, and remote support for off-site users as needed.
Bachelor’s degree and or relevant technical certifications preferred.
Ability to identify and seek needed information/research skills.
Junior It Specialist Jobs
By Edisen At San Diego, CA, United States
Accurately document recurring problems and solutions in our knowledge management system
Experience with mobile device management systems, preferred
Support in management of software licensing and purchasing
Strong communication skills in English - Strong experience with Mac hardware and software
Provide first line IT support for our employees, both on-site in San Diego and remotely
Manage office assets and equipment (setup, onboarding, distribution, maintenance, offboarding, and collection)
Junior It Support Technician
By Point to Point Solution, Inc At New York City Metropolitan Area, United States
• Create and maintain troubleshooting documentation for the end-user knowledge base.
• General knowledge of networking concepts
• Experience using Windows operating systems and MacOS
• Excellent writing skills for documenting workflows
Medical / Dental / Vision Insurance
• Provide timely technical support through our Freshdesk ticketing system, adhering to SLAs.
It Support Analyst Jobs
By Energy Jobline At Waco Area, United States
Providing reliable and efficient end user support for personal computing environments and critical business applications.
Serving as primary radio inventory maintenance and support.
Troubleshooting and mitigating build, application and system performance issues.
Building and maintaining relationships with technical partners in the business.
Coordinating resources and suppliers to complete projects and work requests.
Collaborating with central infrastructure and Regional Infrastructure Analyst to assist with hardware refresh activities.
Junior It Support Analyst
By Interapt At Rahway, NJ, United States
Windows Admin Tasks (user management, network maintenance, etc.)
Utilizing Business & Support Ticket Management tools such as Jira & ServiceNow
Managing Office 365 Suite of software products & services
Deploying Security & System Updates Across business network
Communicating with internal & external stakeholders
Technical Writing in relation to business systems and processes
It Support Analyst Jobs
By Goodyear At , Tupelo, 38804, Ms
Bachelor’s degree in Computer Science, Information Technology or comparable experience in related field.
Strong communication skills and the ability to work with all levels of the business, employees, consultants, and contractors.
High quality analytical skills, the ability to pay attention to details.
Experience supporting IT applications in a Manufacturing environment a plus.
Working knowledge of Microsoft Office Tools, Microsoft Development tools including VB.Net, Perl, SQL Development.
Demonstratable IT triage, problem solving and diagnostic skills, effective problem solver.
It Customer Support Analyst
By KBR At , Charleston, 29401, Sc
High knowledge of IT operations, responsibilities, processes, and procedures to independently resolve issues
Strong verbal and written skills, including the ability to draft communications and knowledge base articles
Break/fix support for COE (Common Office Environment) software including Microsoft Windows 10, Office 365, and Teams using demonstrated troubleshooting capabilities
Working knowledge of Microsoft server technologies and Dell server hardware
General knowledge to perform high-level network troubleshooting analysis, Cisco knowledge preferred
Stage, prepare and deploy computer, peripherals, and devices to the users
It Support Analyst Jobs
By Primacy At Farmington, CT, United States
Experience with IT service management (ITSM) tools and ticketing systems is desirable.
Follow Information Technology Infrastructure Library (ITIL)-based incident management processes to ensure accurate ticket logging, tracking, and resolution.
Exceptional customer service and communication skills, both verbal and written, to interact with end-users of varying technical abilities.
Maintain and update documentation for IT procedures, troubleshooting steps, and knowledge base articles to facilitate efficient issue resolution and knowledge sharing.
Excellent problem-solving skills with the ability to diagnose and resolve technical issues effectively.
Escalate complex or unresolved issues to senior IT staff, ensuring that problems are addressed promptly and effectively.
Junior It Specialist Jobs
By Insight Global At Fayetteville, NC, United States
2 years of professional IT experience
Willing to sit for a federal background check to be processed for a public trust clearance
* Install, configure, and troubleshoot common Network Protocols, including, but not limited to, TCP/IP and wireless protocols.
* Install, troubleshoot, and perform repairs, if appropriate, for microcomputers, terminals, mobile devices, peripherals, and software.
* Monitor, troubleshoot, and resolve all operational and software problems associated with network and stand-alone printers.
Analyst - It Support
By Wesco At , Austin, 78753, Tx $60,800 - $79,000 a year
Identify areas for improvement in IT and raise with IT Management.
1-year experience in providing systems support.
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Strong verbal, written, analytical and interpersonal skills.
Create incident ticket for every issue raised.
Pro-active maintenance of warehouse IT systems
It Support Analyst Jobs
By California State University At , , Ca $4,678 - $11,547 a month
Utilize ITSupport Center tools to resolve requests for service (e.g., knowledge management tools, written documentation, procedures, technical manuals, etc.).
Escalate and/or notify assignee and management when requests for service are out of compliance.
Create reports for internal management in order to evaluate vendor performance, determine frequency and type of problems, or determine root cause.
Experience in coordinating resource requirements.
The anticipated salary range is up to $5,204 per month, commensurate with qualifications and experience.
Customer service with computer assistance via telephone, remote control, or on-location.
It Analyst (Junior) Jobs
By Spry Methods, Inc. At Arlington, VA, United States
You will establish and maintain automated project and related activity information management and retrieval services
Experience with Information Technology (either prior work experience or education)
High-School graduate with Strong Educational background (GPA 3.5 or Above)
Verified work experience and professional references
Strong written and verbal communications skills
You will assemble, edit and prepare multi-media technical papers for publication and/or promulgation by electronic means
It Analyst (Junior) Jobs
By Spry Methods, Inc At , Arlington, Va
You will establish and maintain automated project and related activity information management and retrieval services.
Experience with Information Technology (either prior work experience or education)
High-School graduate with Strong Educational background (GPA 3.5 or Above).
Verified work experience and professional references
Strong written and verbal communications skills
What Your Day-To-Day Looks Like (Position Responsibilities):
It Support Analyst Jobs
By Alcority At , Houston, 77027, Tx
Mobile Device Management – enrolling users on corporate mobile devices and BYOD profiles. Direct experience with iPhones is a plus.
Direct experience providing Tier 1 support
Manage end-user software & hardware inventory for company offices; initiate, manage and track necessary purchases with our established 3rd party suppliers.
2 - 4 years of experience in a similar position providing endpoint and infrastructure support.
Outstanding communication skills, including the ability to effectively present information in both technical and non-technical terms.
IT troubleshooting skills: ability to critically think and solve problems independently until escalation may be required.
Analyst, It Station Support (Atl)
By Frontier Airlines, Inc At , Atlanta, 30320, Ga
Experience with workstation and network equipment cable management
Experience with an incident management tracking system.
Serves as an escalation resource for more junior station support personnel, business and IT management.
Flight benefits for you and your family to fly on Frontier Airlines.
Buddy passes for your friends so they can experience what makes us so great.
CompTIA A+ or Network+ Certification (Required)
It Security Support Analyst
By Hirexa Solutions At Tampa, FL, United States
· Document, create knowledge transfer articles, and enrich tickets notes and error logs.
Experience: Candidate experience must include and not limited to:
· Minimum of 4-5-years’ experience in IT support role with concentration on Cybersecurity
· Experience with Active Directory access administrations.
· Experience in Linux, SQL, and SAP access administrations is a plus.
· Knowledge of network, application/infrastructure security concepts, techniques, and tools.
It Support Analyst Jobs
By UCLA At , Los Angeles, Ca

Under general direction of the Desktop Manager of Student Affairs IT, incumbent serves as staff expert on Student Affairs integrated systems and services. Incumbent analyzes complex issues, resolves a ...

Are you looking for an exciting opportunity to develop your IT skills and make an impact? We are looking for a Junior IT Support Analyst to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, maintaining system performance, and providing excellent customer service. If you are passionate about technology and have a desire to learn, this could be the perfect job for you!

Overview:

A Junior IT Support Analyst is responsible for providing technical assistance to users and resolving computer-related issues. They are responsible for troubleshooting hardware and software problems, installing and configuring computer systems, diagnosing network and system issues, and providing technical support to users.

How To Become an Junior It Support Analyst:

To become a Junior IT Support Analyst, you will need to have a high school diploma or equivalent and a degree in computer science or a related field. You may also need to have experience in the IT field, such as working as a help desk technician or network administrator.

Junior It Support Analyst Skills:

• Technical troubleshooting
• Networking
• System installation and configuration
• Customer service
• Problem solving
• Communication
• Time management
• Attention to detail
• Interpersonal skills

What is Junior It Support Analyst Knowledge?

• Operating systems
• Networking
• Computer hardware
• Software applications
• Troubleshooting techniques
• Security protocols
• Database management
• System administration

What is Junior It Support Analyst Responsibilities?

• Respond to user inquiries and requests for technical assistance
• Diagnose and troubleshoot hardware and software issues
• Install and configure computer systems
• Monitor system performance and security
• Provide technical support to users
• Maintain and update documentation
• Perform system backups and recovery
• Monitor network performance

What is Junior It Support Analyst Experience?

• Previous experience in the IT field
• Experience with help desk software
• Experience with network administration
• Experience with system installation and configuration
• Experience with troubleshooting hardware and software issues

What is Junior It Support Analyst Qualifications?

• High school diploma or equivalent
• Degree in computer science or a related field
• Certification in IT support

Junior It Support Analyst Education:

• Bachelor’s degree in computer science or a related field
• Certification in IT support
What tools help Junior It Support Analyst work better?
• Help desk software
• Network monitoring tools
• Remote access software
• System administration tools
• Database management tools
• Security tools
Good tips to help Junior It Support Analyst do more effectively?
• Stay up to date on the latest technologies and trends in the IT field.
• Develop strong customer service skills.
• Learn how to troubleshoot hardware and software issues.
• Develop strong problem solving skills.
• Develop strong communication skills.
• Develop strong time management skills.
Common Junior It Support Analyst interview questions?
• What experience do you have in the IT field?
• What is your experience with help desk software?
• How do you troubleshoot hardware and software issues?
• What is your experience with system installation and configuration?
• What is your experience with network administration?
• How do you handle customer inquiries and requests for technical assistance?
• What is your experience with system backups and recovery?