Register
Recruit Create CV

Java Product Support Jobs

Product Support Jobs
By Ocra At United States
You have experience in channel management, in particular, within the parking industry
Manage new and existing locations
Develop knowledge of how the platform works, understanding user expectations and outcomes
You are a hyper-organized person who likes to manage a lot of moving parts
Strong communication skills, with the ability to engage internal stakeholders eloquently & directly when needed.
You work well independently, can manage your own time, and do not miss targets
Product Support Expert Jobs
By Meltwater At Denver, CO, United States
Provide excellent product support to our clients via email and live chat to enhance the client experience
Outstanding written and verbal communication skills in English
Experience with ticketing systems like Intercom and JIRA or similar live chat platforms is a bonus
Influence product development through valuable feedback to our Product and Engineering teams
Be able to remain organized and be able to prioritize in a high-volume environment
Take ownership of support tickets from start to completion while providing value-added information
Product Support Analyst Jobs
By McKesson At Texas, United States
Strong organizational skills with the ability to work through a large caseload per SLA requirements.
Strong critical thinking, analytical skills, and troubleshooting skills.
Strong verbal and written communication skills.
Experience as a pharmacy technician in a retail or hospital environment is preferred.
Certified Pharmacy Technician Certification is highly preferred (CPhT).
Working knowledge of a wide variety of software, hardware & PC operating systems is highly preferred.
Product Support Coordinator Jobs
By Intellyk Inc. At Naples, FL, United States
R eceive incoming raw stock and verify material against documentation for identification and accuracy of quantity.
Perform minor repair of equipment.
Report critical shortages and/or problems to appropriate organizations. Issue jobs per the schedule and update shop floor, MRP, and other systems.
Prepare parts and/or materials to assure safe handling for shipment including the completion of the necessary paperwork and shipping records.
Prepare packaging per specifications for shipment including computer input for necessary labels, forms, and shipping records.
Interpret shipping instructions as referenced on company documents or customer specifications or standards related to preservation and packing.
Product Support Engineer Jobs
By Invences Inc. At United States
(7) Coordination with Engineering, Product Management and Customer Support teams
(2) Experience in SQL (queries & joins)
: Urgent Hiring : ....
Position: L2 Technical Product Support Engineer
Location : Palo Alto, CA
It’s a very standard senior L2 support role (including but not limited to) :
Product Support Analyst Jobs
By McKesson At Irving, TX, United States
Strong organizational skills with the ability to work through a large case load per SLA requirements.
Strong critical thinking, analytical skills, and troubleshooting skills.
Strong verbal and written communication skill.
Experience as a pharmacy technician in a retail or hospital environment preferred.
Working knowledge of a wide variety of software, hardware & PC operating systems is highly preferred.
Strong experience with Excel highly preferred (v-look ups, pivots, macros, charts, graphs, etc.)
Product Support Representative Jobs
By Dropbox At Texas, United States
You have knowledge of, or experience with, troubleshooting desktop operating systems: Microsoft Windows, macOS
Achieve expert working knowledge of our products, meet set KPI targets, and complete tasks in a timely and effective manner
2+ years of work experience in a technical support and customer facing role
You demonstrate strong communication skills and are able to convey complex technical information in user-friendly ways through effective listening and questioning
You show real passion for our products and for creating extraordinary customer experiences
Deliver technical support for Dropbox products based issues via phone, email and chat
Product Support Representative Jobs
By Dropbox At North Carolina, United States
You have knowledge of, or experience with, troubleshooting desktop operating systems: Microsoft Windows, macOS
Achieve expert working knowledge of our products, meet set KPI targets, and complete tasks in a timely and effective manner
2+ years of work experience in a technical support and customer facing role
You demonstrate strong communication skills and are able to convey complex technical information in user-friendly ways through effective listening and questioning
You show real passion for our products and for creating extraordinary customer experiences
Deliver technical support for Dropbox products based issues via phone, email and chat
Product Support Associate Jobs
By SonderMind At Denver, CO, United States
Experience with Jira Software, Jira Service Management and Confluence
Knowledge of or experience working in the software development lifecycle
Update, manage, and communicate closure of product defects based on released work.
Review, consolidate, and triage provider feedback to Product Managers from in-portal integration.
1-3 years experience with product support
Strong critical thinking and analytical skills
Product Support Associate Jobs
By Orchard At Houston, TX, United States
Experience with customer issue management tools (Jira, Zendesk) a plus
Develop, execute, and maintain a knowledge base of troubleshooting articles and technical runbooks for resolving support issues
At least 6 months of experience with SQL
Excellent user-facing and stakeholder communication skills, both written and verbal
Fast learner, adaptable, and creative problem-solving skills
Ability to work quickly and manage a high volume of support requests
Product Support Engineer Jobs
By Edenred At , , Fl
Excellent communication and presentation skills
A minimum of 2 years of software development experience
Combined background of product support and technical experience
Perform technical investigations of issues with platforms using tools including Postman, MySQL and code repositories
Update and create widgets and adapters in core platforms
Act as an expert in file transmission and processing services such as ISO, NACHA, SFTP, FTPS, SSH, and PGP/GPG encryption
Product Support Representative Jobs
By Swell At Salt Lake City, UT, United States
Help manage and create articles for our growing help center.
Need to understand all product features and have complete knowledge of integrations.
2+ years of customer support/service experience.
1-2 years of technical experience is highly preferred.
Experience working on a fast-growing team.
Be a first responder when a customer has questions or concerns.
Product Support Lead Jobs
By CreditXpert Inc. At , Remote
Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
Create, update, and maintain a comprehensive knowledge base, including frequently asked questions, troubleshooting guides, and best practices.
5+ years of relevant product support experience, preferably at a tech company
Excellent communication and interpersonal skills with the ability to communicate complex technical information to non-technical audiences.
Experience with ZenDesk highly preferred
Experience with Pendo guides is a plus
Java / Oracle/ Plsql - Production Support
By Okeva At Nashville, TN, United States
315 Deaderick St #500, Nashville, TN 37238, United States
ITIL Certified, Azure Cloud work exp
ITIL Certified, Azure Cloud work expITIL Certified, Azure Cloud work exp
Product Support Engineer Jobs
By Nexthink At Boston, MA, United States
Direct handling of the troubleshooting phase including phone communication and remote sessions with the stakeholders
Update, maintain and enhance the knowledge base
At least three years of technical support experience
Excellent written and verbal communication skills in english
Consolidated experience in troubleshooting Linux server-side applications
Good knowledge of Windows OS
Product Support Manager, Moderation
By Roblox At San Mateo, CA, United States
Strong program management skills, with experience leading projects at scale
5+ years of experience in operations management or product support, with a focus on content safety moderation workflows
Manage and refine the workflows for our content safety moderation product to ensure timely and effective moderation of user-generated content
Ensure that our team is meeting performance metrics and delivering an exceptional experience to our customers
Experience developing processes to improve operational efficiency
Experience using data to lead decision-making
Product Support Generalist Jobs
By Classy At United States
World-class organizational skills. Thrive in a world where you’ll balance customer questions and complex assignments with many moving parts.
Strong emotional intelligence. You can read each customer, empathize with their unique challenge and adapt to deliver world-class experiences.
Hybrid workplace with fully remote flexibility for many roles
Use strong customer empathy to inspire nonprofits and build long-lasting relationships.
Build the brand of a fast-growing start-up through professional and timely communication.
Solve complex customer problems FAST by collaborating across Classy teams.
Product Support Associate Jobs
By Unite Us At United States
Create and maintain customer setup configurations including integrations, screening updates, referral pathways, user management, and custom settings
Leverage technical skills and the ability to learn new applications quickly & develop expert knowledge of the NowPow application
Research issues by utilizing existing knowledge base articles and collaborating with other internal resources when a solution is not readily available
Accomplish the organization’s mission by creating an industry-leading product support experience for clients
At least 2 years of customer service experience focused on technical support
Research experience and/or an understanding of research in the health services field
Product Support Representative Jobs
By UKG At Lowell, MA, United States
Acquire and expand knowledge of product offerings, support policies, and methods of support delivery
Experience with communicating and setting expectations with internal and external customers via email, phone, chat, and/or remote session
1+ year experience in a fast-paced customer support and/or technical support environment
Experience with managing workload through case system or other ticket-based applications
HR, Payroll, and/or HCM domain experience
Knowledge of SQL and/or Salesforce
Product Support Specialist Jobs
By Florence Corporation At Taylorsville, MS, United States
5 years experience in a Design Engineer or Project Engineer role in a consumer products design environment preferred.
Proven success in consumer product development where product line vitality is managed to a market life cycle and schedule.
Maintaining customer accounts by recording or updating account information with internal ERP systems.
Process customer orders via phone and email providing appropriate lead times and availability.
Ability to understand a wide variety of documents regarding products to help provide general product assistance and/or parts descriptions for customers.
Ability to gather and record information and/or add documentation for new cases or to update case in internal ERP systems.

Are you looking for an exciting opportunity to use your Java skills to help customers? We are looking for a Java Product Support Specialist to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and advice on product usage. If you have a passion for problem-solving and a desire to help customers, this could be the perfect job for you!

Overview Java Product Support is a technical support role that provides assistance to customers who are using Java-based products. This role requires a strong understanding of Java and related technologies, as well as excellent customer service skills. The Java Product Support professional is responsible for troubleshooting customer issues, providing technical advice, and helping customers to get the most out of their Java-based products. Detailed Job Description The Java Product Support professional is responsible for providing technical support to customers who are using Java-based products. This includes troubleshooting customer issues, providing technical advice, and helping customers to get the most out of their Java-based products. The Java Product Support professional must have a strong understanding of Java and related technologies, as well as excellent customer service skills. The Java Product Support professional must be able to quickly identify and resolve customer issues, and must be able to communicate technical information in a clear and concise manner. Job Skills Required
• Strong knowledge of Java and related technologies
• Excellent customer service skills
• Ability to quickly identify and resolve customer issues
• Ability to communicate technical information in a clear and concise manner
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Experience in customer service or technical support
• Knowledge of software development and debugging
• Knowledge of web technologies (HTML, CSS, JavaScript, etc.)
Job Knowledge
• Knowledge of Java and related technologies
• Knowledge of software development and debugging
• Knowledge of web technologies (HTML, CSS, JavaScript, etc.)
• Knowledge of customer service and technical support
Job Experience
• Experience in customer service or technical support
• Experience in software development and debugging
• Experience in web technologies (HTML, CSS, JavaScript, etc.)
Job Responsibilities
• Provide technical support to customers who are using Java-based products
• Troubleshoot customer issues and provide technical advice
• Help customers to get the most out of their Java-based products
• Communicate technical information in a clear and concise manner
• Work independently and as part of a team
• Work in a fast-paced environment