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Information Technology Help Desk Technician Jobs

Information Technology Help Desk Support
By Mid-America Catastrophe Services At Theodore, AL, United States
Comprehensive knowledge and expertise in MS Office products & Adobe.
A solid understanding of LAN design, network protocols, DNS configuration, IP addressing, and remote connectivity.
Manage users in Hosted VoIP phone system.
Manage users using Door access systems.
Actively shares knowledge with other IT members and improves the tools and processes used by department personnel.
Be able to perform shipping and receiving of user products to and from remote locations.
Dispatch Information Technology Technician
By NetAdept At Atlanta Metropolitan Area, United States
Familiarity with data center environments.
If you are interested in knowing more, please apply so we can continue this interaction.
Come and become a member of the NetAdept Family!
Information Technology Help Desk Support
By CloudHQ, LLC At Washington DC-Baltimore Area, United States
Experience and/or education in computer networking, PC/Mac environments, server support, phone system administration
Experience with Microsoft Office 365, Active Directory, Remote Desktop support systems
A minimum of two (2) years of technical support experience
Strong communication skills with excellent customer service orientation
Working knowledge of the General Data Protection Regulation (GDPR)
Install and configure Microsoft Office 365, Windows 10 operating system, cloud-based applications and other third-party software
Information Technology Technician Jobs
By NetAdept At Greater Chicago Area, United States
Experience in basic hardware maintenance;
Familiarity with data center environments.
If you are interested in knowing more, please apply so we can continue this interaction.
Come and become a member of the NetAdept Family!
Information Technology Technician Jobs
By Sacramento Municipal Utility District At , Sacramento, 95817 $30.50 an hour
Experience with bug tracking and test management tools.
Communicates and educates Information Technology principles and best practices to the employee base with direction from Information Technology management.
Demonstrable relevant work experience navigating through code and/or hardware to research and fix common issues.
Experience: One (1) to two (2) years of relevant work experience in software testing.
Strong knowledge of software testing methodologies and best practices.
Experience with test automation tools - UFT, Selenium.
Information Technology Technician Jobs
By Pinnacle Fertility, Inc. At Portland, Oregon Metropolitan Area, United States
Associate Degree with 3+ years of experience. Additional years of relevant experience will be considered in lieu of a degree.
Experience installing, configuring, and troubleshooting hardware, software, and peripherals.
Hands-on experience in troubleshooting Microsoft Office 365 and Microsoft Windows with the end users.
Demonstrated strong analytical and problem-solving skills.
Technical Certifications in any one of: MCP, Dell/EMC, CompTia A+, Network+, Server+
Resolve issues quickly and maintain a high level of end-user confidence.
Information Technology Service Desk
By Harvey Nash USA At Menlo Park, CA, United States
Recommend necessary hardware and software solutions in response to business requirements and within budgetary contractions.
Document issues and resolutions addressed in Service Desk Knowledgebase.
Proven experience troubleshooting network and PC hardware and software in a mixed Windows network environment.
Experience in working with C-Level executives and providing White-Glove service
Relevant college degree and MS Professional/ A+ certifications or equivalent.
5+ years of progressive relevant experience in a corporate LAN environment.
Information Technology Technician Jobs
By USAJOBS At Washington, DC, United States
Experience with configuring devices for remote access over a VPN.
Excellent written and verbal communication skills.
Knowledge of IT security best practices and the ability to understand and follow IT security policies and procedures.
Experience installing and configuring A/V systems (including troubleshooting).
Experience with configuring and managing the differences among multiple web browsers (i.e., Internet Explorer, Chrome, and Firefox).
Experience using servers and desktops in a virtualized environment.
Information Technology Help Desk Contact Center Analyst - Honolulu
By Frontline Managed Services At , Honolulu, 96815, Hi From $22 an hour
Clearly and thoroughly document requests for assistance in our ticket management system, and track incidents through to resolution/escalation (per client guidelines).
Benefits of frontline Managed Services include:
Provides opportunities for job progression, future roles and the skills needed to advance
Fosters an environment where you can continue your learning
Current career paths include IT Administration, IT Systems, IT Security, Enterprise IT, Cybersecurity
Medical, Dental, Vision, and 401K available
Information Technology Help Desk Support
By Akkodis At Washington, DC, United States
Provide top-notch IT support to our local offices as well as our world-wide remote office workers
Guide user to use self-service IT resources, such as ticketing system and knowledge base
Strong working knowledge of common applications: email (Gmail), GSuite desktop publishing (Microsoft Office), web browsers (Safari, Chrome...Etc.)
Hardware/software/network training and/or certification in systems (such as CCNA, MCSA, RHCSA, etc.)
Experience setting-up and deploying Audio/Visual equipment
Reporting to Regional Service Desk Lead, typical responsibilities will include:
Information Technology Service Desk
By MATRIX Resources At United States
Troubleshoot issues as 1st 2nd level support for desktop and enterprise applications, local/networking printing, e-mail, connectivity, remote access, and hardware issues.
Manage customer issues and requests by creating, tracking and documenting technical solutions.
Manage deliverables associated with a project by prioritizing, tracking, and completing assigned tasks.
Technical Degree or related work experience.
Experience working in a service desk or IT customer service environment.
Respond to and monitor incidents and service requests within the ticketing system.
Information Technology Help Desk
By Ledgent Technology At Spokane, WA, United States
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
• Must have the ability to work independently and with minimal supervision and reliance on management intervention
***MUST possess ServiceNow and SolarWinds experience**
• Possess strong Technical Aptitude, analytical reasoning, and Excellent troubleshooting skills in relevant technologies
• Knowledge of banking policies, procedures, practices, and documentation preferred.
• Strong, clear communication skills; Excellent verbal, written, and interpersonal skills
Information Technology Help Desk Technician
By Apex Systems At Chicago, IL, United States
Demonstrated organizational and time management skills.
Follow all asset management guidelines and procedures
Follow all team guidelines and operational procedures, identify gaps in our knowledge base
Create and submit knowledgebase documentation
3+ years experience in an IT related field.
Excellent verbal and written communication skills with the ability to effectively interact with stakeholders and leadership.
Information Technology Help Desk Analyst
By Select Source International At Des Moines, IA, United States
Payrate:$35.70/hr. on W2(Without any benefits)
Job Title:Help Desk Analyst - IT I (Hybrid role)
Location:400 E 14th St, Des Moines, IA 50319, USA
Shift timing:8:00 am to 4:30 pm
•The position will work on several data system enhancements for the USDA Child Nutrition Programs.
•Associate or bachelor’s degree preferred.
Information Technology Technician Jobs
By Albemarle County Service Authority At Charlottesville, VA, United States

Position Will Remain Open Until Filled**

Information Technology Technician Jobs
By T.RAD North America, Inc. At Hopkinsville, KY, United States
Professional development opportunities to enhance your IT skills and knowledge.
Assist in the documentation of IT procedures, user guides, and knowledge base articles.
Basic knowledge of computer hardware, operating systems, and software applications.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Prior experience in a customer service or technical support role is a plus.
Information Technology Help Desk Technician
By Luch Tech At Atlanta Metropolitan Area, United States

IT support

Information Technology Service Desk
By Winston Resources LLC At Washington DC-Baltimore Area, United States
Knowledge and experience with legal software and applications is highly preferred!
Bachelor’s degree required for Manager position. At least an Associate’s degree for Analysts.
Analyst positions: 1+ year of experience in end user support.
IT Service Desk Manager & IT Service Desk Analyst
$110k to $135k for Manager Position
Law firm experience strongly preferred!
Information Technology Technician Jobs
By CLEANEDGE, LLP At Baltimore, MD, United States

Odoo ERP Specialist and Administrative Assistant Cleanedge LLP Baltimore, Hiring timeline for this job Asap Schedule 8 hour shift Benefits Paid time off Job description The Odoo ERP Specialist and ...

Information Technology Technician Jobs
By New Era Technology At Chicago, IL, United States
Knowledge and experience on Service requests and incident management process,
Good understand of ServiceNow ‘Knowledge Management module’
Excellent customer service skill with technical troubleshooting experience
Knowledge and experience of ticketing tools (ServiceNow / Remedy etc)
Three to four (2-3) years’ experience providing IT Infrastructure field support which includes troubleshooting hardware.
2 years of experience with Microsoft 365 applications including OneDrive for Business, Microsoft Teams, SharePoint Online, and other applications.

Are you looking for a challenging and rewarding career in Information Technology? We are looking for a Help Desk Technician to join our team! As a Help Desk Technician, you will provide technical support to our customers, troubleshoot and resolve technical issues, and ensure customer satisfaction. You will have the opportunity to work with cutting-edge technology and develop your skills in a fast-paced environment. If you are looking for an exciting and rewarding career, this is the job for you!

Overview Information Technology Help Desk Technician is responsible for providing technical assistance and support related to computer systems, hardware, or software. They answer queries, diagnose problems, and provide solutions to technical issues. They also provide support to users in the areas of installation, configuration, troubleshooting, and maintenance of computer systems and software. Detailed Job Description Information Technology Help Desk Technicians are responsible for providing technical assistance and support related to computer systems, hardware, or software. They answer queries, diagnose problems, and provide solutions to technical issues. They also provide support to users in the areas of installation, configuration, troubleshooting, and maintenance of computer systems and software. They may also be responsible for providing training and guidance to users on the use of computer systems and software. Job Skills Required
• Knowledge of computer hardware and software
• Knowledge of operating systems and networking
• Ability to troubleshoot technical issues
• Excellent customer service skills
• Ability to work independently and as part of a team
• Good communication and interpersonal skills
• Ability to work under pressure
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent
• Experience in a help desk or technical support role
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of operating systems and networking
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
Job Experience
• Previous experience in a help desk or technical support role
• Experience in providing customer service
• Experience in training and guiding users on the use of computer systems and software
Job Responsibilities
• Respond to customer inquiries and provide technical assistance and support
• Diagnose and troubleshoot technical issues
• Install, configure, and maintain computer systems and software
• Provide training and guidance to users on the use of computer systems and software
• Monitor and maintain computer systems and networks
• Document technical issues and resolutions