Information Technology Technician Jobs

Odoo ERP Specialist and Administrative Assistant
Cleanedge LLP
Baltimore,
Hiring timeline for this job
Asap
Schedule
8 hour shift
Benefits
Paid time off
Job description
The Odoo ERP Specialist and Administrative Assistant will play a vital role in managing our Odoo ERP system and performing a variety of administrative tasks. The position involves handling purchasing for service department parts, scheduling service technicians, managing service tickets, and becoming the in-house expert on our Odoo ERP system.
ESSENTIAL FUNCTIONS
1. Master our Odoo ERP system and serve as the primary point of contact for related issues and training.
2. Perform purchasing duties for the service department parts.
3. Schedule service technicians and ensure optimal utilization of resources.
4. Process and maintain service tickets in the Odoo ERP system.
5. Provide general administrative support as needed, including data entry and processing invoices.
6. Liaise with different departments to resolve customer complaints and provide high-level customer service.
7. Monitor reports for accuracy and timeliness.
8. Carry out other duties as requested, directed, or assigned.
EDUCATION QUALIFICATIONS/REQUIREMENTS
Bachelor's degree in Business Administration, Information Systems, or a related field is preferred. Alternatively, an associate degree with additional relevant experience may also be considered. Minimum of 2-3 years of experience in a similar role with ERP systems is required. Experience with Odoo ERP is a significant plus.
KNOWLEDGE, SKILLS AND ABILITIES
1. Strong computer skills, including experience with spreadsheets, databases, and ERP systems.
2. Excellent customer service skills.
3. Strong organizational skills and attention to detail.
4. Effective oral and written communication skills including excellent phone manners.
5. Ability to work with minimal supervision.
Work location
In person
3121 Wilmarco Dr, Baltimore, MD