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Information Technology Desktop Support Jobs

Information Technology Support Manager
By SEIU Benefit Funds At Washington DC-Baltimore Area, United States
Responsibilities include but may not be limited to:
The ideal candidate will meet the following requirements:
To apply, please send your resume to [email protected].
Information Technology Support Team Lead
By Insight Global At Moon, PA, United States
8+ years of management/ leadership experience in the related field - information technology
Proficient in software deployment, patch management and automation
Mobile Device Management, AWS, AutoPilot, SCCM, Azure AD, AI
Bachelor’s degree or equivalent experience in information system or computer science
Exceptional customer service experience - white glove service
Creating metrics/ reports for direct reports – will be managing a team of 8 specialists
Information Technology Technical Support
By HireTalent - Diversity Staffing & Recruiting Firm At New York City Metropolitan Area, United States
Location: Remote - Must be available from 12:30 PM-9:00 PM EST M_F
· Remarkable analytical and problem-solving skills
· Exceptional written and verbal communication skills, ensuring clear and concise documentation of calls and resolutions
W2 Contract Duration: 12 months (Possible Extensions)
*Not Open to C2C at this time.
12:30 PM to 9:00 PM, Monday to Friday, Eastern Standard Time
Information Technology Support Analyst
By Huckabee At Fort Worth, TX, United States
Basic specialized skills required (PC operation, desktop publishing, internet search capabilities, Microsoft Office, etc)
Troubleshoot and solve problems efficiently by using active listening skills and asking pertinent, specific questions
Minimum 2 years of experience supporting desktops and laptops in corporate environment
Minimum 2 years of experience supporting Microsoft Windows based networking environment
Strong interpersonal communication skills with an ability to maintain solid working relationships
Strong critical thinking and analytical problem-solving skills
Information Technology Support Specialist
By Oxenham Group At Cincinnati Metropolitan Area, United States
The requirements listed below are representative of the knowledge, skill, and/or ability required for this position.
Microsoft Network Certification and/or Microsoft Active Directory knowledge
Bachelor's degree in Computer Sciences or Information Technology or equivalent combination of experience and education
3 - 5 years relevant work experience
Demonstrated knowledge of Windows servers and Windows desktop/laptop systems
Ability to manage multiple projects, activities and tasks simultaneously
Information Technology Support Specialist
By 52 Limited At Portland, Oregon Metropolitan Area, United States
Effectively utilize systems for incident tracking, task management, documentation, and completing service requests within SLA requirements.
Experience with end-user administration tools including Azure Active Directory, MECM, PowerShell, and remote tools such as BeyondTrust Remote Support.
Basic familiarity with the “x-as-a-service” model administration concepts, including Azure Cloud Computing resource management, service administration, and process automation.
Maintain the Service Delivery knowledge library as required.
Manage projects pertaining to company related goals/system upgrades.
Manages complexity – Make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Information Technology Support Manager
By Refactor Talent At Detroit Metropolitan Area, United States
Minimum of 5+ years of experience in a management role
Experience with ITIL or other IT service management frameworks is a plus
Manage and lead the IT support team, providing guidance and support as needed
Manage vendor relationships and contracts related to IT support services
Strong technical skills in areas such as networking, hardware, and software
Excellent leadership and communication skills
Information Technology Support Specialist
By Intellis At Bristol, VA, United States
Participate in SOC II certification attestation and data collection
Familiarity with remote support of computers
Experience with administrative Office 365 functions
Able to handle multiple responsibilities
Past experience in support of healthcare IT
Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation performance.
Information Technology Specialist (Customer Support)
By US Small Business Administration At , Herndon, 20171 $64,947 - $102,166 a year
Best-Qualified - highly proficient with an overall comprehensive level of knowledge, skills and abilities related to this position.
Well-Qualified - competent in the position with an overall accomplished level of knowledge, skills and abilities related to this position.
Qualified - an overall basic level of knowledge, skills and abilities related to this position.
If you are relying on your education to meet qualification requirements:
Perform system and account management within a hybrid enterprise environment such as Windows, Apple, and Salesforce Cloud Platform.
You must meet all qualification requirements by the closing date of this announcement.
Desktop Technician – Information Systems
By Eisenhower Health At Rancho Mirage, CA, United States
Manager of Desktop Support or Director of Information Technology
Preferred: Bachelor’s Degree in IT or Computer Science or equivalent or 4 years of applicable IT experience
Preferred: Relevant personal computer support technology certification
Advises Director or Manager of any issues that could relate to customer satisfaction.
Retires EMC assets as needed. Notifies manager if equipment needs to be disposed.
Job Objective expand_more Job Objective: A brief overview of the position.
Academy Support Agent, Information Technology
By Academy of Motion Picture Arts and Sciences At Los Angeles, CA, United States
Participate in training sessions with project managers to learn new platforms or refresh skills on seasonal platforms
Interface with the Technical Support Manager to communicate member needs and trends in member feedback
Must have at least 4 years’ experience in a business environment; customer service and technical support experience prioritized
Strong skills in the use of technology and websites required.
Outstanding communication skills a must, including fluency in English and a special attention to detail, formatting, and accuracy in written communications
CRM (preferably Microsoft Dynamics CRM) knowledge desired
Information Technology Specialist (Customer Support)
By US Smithsonian Institution At , Washington $78,592 - $102,166 a year
If you are relying on your education to meet qualification requirements:
Best Category - Meets the minimum qualification requirements and excels in most of the job related competencies above.
Better Category - Meets the minimum qualification requirements and satisfies most of the job related competencies above.
In addition to the basic qualification requirement above:
This position does not have a positive education requirement.
Diagnose and resolve programs for a wide variety of audiovisual experiences, interactive technologies, and underlying software infrastructure.
Desktop Support Specialist Ii - Digital And Technology Partners - Msw - Onsite
By Mount Sinai At , New York, 10029 $31.45 - $47.25 an hour
Manage, support, and troubleshoot network printers, scanners, mobile devices, etc.
Provides support for Mount Sinai users at remote sites outside the campus which might require local travel.
A four-year high school diploma or GED equivalent and five years of satisfactory experience in the area described above.
At least three (3) years of full-time experience in computer repair, maintenance and installation.
Strong customer service and organizational skills.
Moves, adds and changes workstations throughout Mount Sinai locations and off campus.
Information Technology Support Professional Ii
By Georgia Tech At , Atlanta, 30332 $29.62 - $40.28 an hour
Experience using JAMF, SCCM, InTune and other tools would be helpful!
Salary Range: $29.62 - $40.28
Location: Atlanta, GA - Hybrid
Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening
Information Technology (It) Specialist/Desktop Support
By MSAG At Washington, DC, United States
Installs, supports, and retires hardware (e.g., desktops, laptops, thin clients, monitors, mobile devices, printers).
Installs and maintains related software and wipes data prior to destruction or reissue.
Documents, maintains, and recommends enhancements to work processes and standards in the area, including documenting procedures for troubleshooting and incident resolution/solution.
Performs facility moves under guidance.
Effectively works with clients to determine the actual nature or underlying cause of a user problem.
Selects appropriate work procedures or approaches to address and/or escalate problems.
Information Technology Support Analyst
By Agility Partners At Columbus, Ohio Metropolitan Area, United States
Ability to communicate and resolve complex issues clearly & able to provide written and oral reporting to senior management
Banking – Check Processing Experience
Need to be familiar with requirements
Ability to provide training to teammates and peers
No net new programming, just enhancements
Work together with the team on card pulled from Kanban board.
Information Technology Support Specialist
By Franklin Fitch At Woburn, MA, United States
Windows, Office 365 & Active Directory experience
Are you wanting to develop your tech skills?
Opportunity to build relationships with external clients
Ability to impact cloud infrastructure
Senior IT Support / Team Lead | On-site role | $70,000-$110,000
Do you want to grow and develop long-term within a company?
Information Technology Support Engineer
By Franklin Fitch At Trenton, NJ, United States

IT Support Engineer | Trenton NJ | $50,000-$70,000 Do you have level 2 helpdesk experience? Is work-life balance important to you? This could be right for you! A Managed Service provider is ...

Information Technology Support Engineer
By TECEZE At Marion, NC, United States
Mobile device management including IOS and Android devices, enterprise encryption solutions.
Minimum of 1-3 years of IT experience.
Experience of support end-user devices in an enterprise desktop environment.
Basic experience of Networks and end-user infrastructure systems such as Active Directory, SCCM, Intune, VPN and Antivirus soft
Proven analytical, troubleshooting, and problem-solving skills.
Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions.
Information Technology Desktop Support
By Sharp Brains At East Aurora, NY, United States

JOB DESCRIPTION Responsibilities: Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.Manage IMAC and desk side support services.Manage hard and soft break ...

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Desktop Support Technician to join our Information Technology team. You will be responsible for providing technical assistance to our customers and ensuring their systems are running smoothly. You will be troubleshooting hardware and software issues, installing and configuring new systems, and providing training and support to our users. If you are passionate about technology and helping others, this is the perfect job for you!

Overview Information Technology Desktop Support is a role that involves providing technical assistance to computer users. This includes installing, configuring, troubleshooting, and maintaining computer hardware and software. The Desktop Support Technician is responsible for responding to user requests for assistance with computer hardware and software, as well as providing technical support for network and system issues. Detailed Job Description The Information Technology Desktop Support Technician is responsible for providing technical assistance to computer users. This includes installing, configuring, troubleshooting, and maintaining computer hardware and software. The Desktop Support Technician is also responsible for responding to user requests for assistance with computer hardware and software, as well as providing technical support for network and system issues. The Desktop Support Technician must be able to diagnose and resolve technical issues in a timely manner. Job Skills Required
• Knowledge of computer hardware and software
• Knowledge of network and system administration
• Ability to troubleshoot hardware and software issues
• Ability to diagnose and resolve technical issues
• Excellent customer service and communication skills
• Ability to work independently and in a team environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ Certification or equivalent experience
• Experience with Windows, Mac OS, and Linux operating systems
• Experience with network and system administration
• Experience with troubleshooting hardware and software issues
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network and system administration
• Knowledge of Windows, Mac OS, and Linux operating systems
• Knowledge of troubleshooting hardware and software issues
Job Experience
• 1-3 years of experience in a technical support role
• Experience with Windows, Mac OS, and Linux operating systems
• Experience with network and system administration
• Experience with troubleshooting hardware and software issues
Job Responsibilities
• Install, configure, and maintain computer hardware and software
• Respond to user requests for assistance with computer hardware and software
• Troubleshoot hardware and software issues
• Diagnose and resolve technical issues
• Provide technical support for network and system issues
• Maintain documentation of technical support activities
• Monitor system performance and ensure system security