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Incident Management Specialist Jobs

Incident Management And Operations Lead
By Atlassian At , Mountain View
Minimum of 8 years of experience in senior-level incident management and problem management, preferably within a cloud environment at scale.
Strong knowledge of major incident management principles, root cause analysis methodologies, and post-incident review processes.
Relevant certifications in major incident management, problem management, or ITIL.
Identify areas for process improvement and drive initiatives to enhance incident management practices, focusing on executive engagement and alignment.
Develop and deliver executive-level briefings, presentations, and reports on incident management performance, trends, and recommendations.
Stay up-to-date with industry trends, latest technologies, and best practices in major incident management and problem management.
Major Incident Management - 6+ Month Rth - 100% Remote
By Atlantic Partners Corporation At United States
Leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization
Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges
Ability to gather and report on metrics for use in Service Management or continuous improvement
Contribute and manage communications and documentation at an executive and non-technical level
Bachelor of Computer Science or Engineering or experience in related fields
Incident report tool experience (ServiceNow a plus)
Incident Management Specialist Jobs
By The House of the Good Shepherd At Utica, NY, United States
Provide employee training to include Mandated Reporter, Incident Management, Investigation training and/or other identified trainings in areas of expertise.
Monitors program response to incidents relative to compliance with agency policy and procedure and regulatory / accreditation requirements.
Provides technical assistance for the Incident Module located in the Electronic Health Record (EHR).
Supervises the agency’s Internal Investigator.
Uploads and monitors investigation information within state oversight agency databases (i.e., NIMRS, WISR, ARTS).
Collect and analyze data from Incident/Allegation Reports to identify areas of potential risk.
Incident Management Specialist Jobs
By TechTriad At Winston-Salem, NC, United States
2 Years’ experience designing and executing incident/problem management processes
2 Years’ experience with an IT Service Management ticketing system
Project management and MS Office experience a plus
Assists the Incident/Problem Manager with preparing reports and metrics pertaining to incident/problem management
Contributes to planning and managing support for incident management tools and processes
Coordinate interfaces between incident management and other service management processes
It Analyst (Major Incident Management)
By ConglomerateIT LLC At Washington DC-Baltimore Area, United States
Required Qualifications - Knowledge, Skills and Abilities
·Ensures that incident management processes are efficiently and effectively followed within ISD
·Communicates operational issues to respective IT management, support teams, and incident communication managers
·Ensures continuous collaboration with IT Operations Management and other ISD areas or teams
·Ensures promptresolution and coordination of incident management activities during recovery efforts
·Updates and validates outage information in availability management tools for reporting and tracking purposes
Incident Management Analyst Jobs
By Horizon Staffing 2003 At Houston, TX, United States
In the event of an outage, incident or emergency, ensures all Incident Management processes are adhered to.
Detection of possible problems and the assignment to the Problem Management team.
Participation in audit activities related to the Incident Management process
Responsible for Incident Management reporting.
Collaborates with IS Leadership and IS Executive teams in driving service management best practice and ITIL process standardization.
Continuous development and daily management of Service Quality.
Major Incident Management Jobs
By ExemplarITS At Lansing, MI, United States
·Leveraging technology to issue all communications and providing key stakeholder management
·Supporting and nurturing process improvements and knowledge base improvements
·Continually maintaining and developing tools and resources to manage major incidents effectively
·Leading, driving, facilitating and chairing all investigation activities, meetings, and conference calls
·Forming collaborative action plans with specific actions, roles and deadlines, and ensuring these are completed
·Being accountable for resolving the outage via workaround or permanent fix
Incident Management Coordinator Jobs
By State of South Carolina At Columbia, SC, United States
Intellectual disability and related disabilities
intellectual disability and related disabilities
Spinal cord injury and similar disability
spinal cord injury and similar disability
Administrative Asst I/Incident Management
By Health & Human Services Comm At , Harlingen, 78552, Tx $2,180 - $2,905 a week

Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS

Global Head Of Incident Management
By TikTok At California, United States
You will be providing leadership and day-to-day management of our Incident Response Team.
You should have experience related to Trust & Safety.
You have the ability to work effectively under high pressure, strong interpersonal and communication skills to engage with different teams.
Your resilience and commitment to self-care to manage the emotional demands of the role.
You will be handling escalations in real-time, liaising with relevant stakeholders, and driving incident resolution through to an appropriate conclusion.
You will be coordinating with global cross-functional teams including Public Policy, Legal, Product, and Engineering among others to develop solutions.
Threat And Incident Management Analyst
By ZETTALOGIX INC At United States

Job: Threat and Incident Management Analyst Location: REMOTE Duration: 6 Month contract About The Opportunity currently looking for a Threat and Incident Management Analyst for one of ...

Incident Management Analyst Jobs
By Inserso At , Remote
Experience with people-coordination or project management efforts involving more than 10 individuals, including senior management
Experience documenting incident resolution processes, creating reports, and providing timely status to management
Experience in the incident, change and problem management process
Incident initiation, management of bridge calls, communications and escalations
Coordination with the Problem Management Team and Change Management Team
Distribute reports to technical team leads and management; participate in meetings to share metrics results
Incident Management Analyst Jobs
By Orion Advisor Solutions At , Omaha, Ne $90,784 - $140,617 a year
Background in Lean/Agile project management skills, methods, and tools.
Project management certification a plus (PMP, Scrum, other).
Minimum of 5 years experience in technical project management, IT Security, Site Reliability Engineering, or IT/operations analysis required.
Minimum of 3 years experience with PagerDuty or other incident response platform required.
Experience with Site Reliability and DevOps culture and principles preferred.
Minimum of 2 years experience with Power BI preferred.
Manager - Incident & Problem Management
By Wendy's At , Dublin, 43017, Oh $96,000 - $168,000 a year
Organization & time management skills
Manager of Incident and Problem Management
Strong written and verbal communication skills
ITIL v4, Lean/Six Sigma Certification
Bachelor’s Degree in Computer Science or related field preferred
WHAT WE EXPECT FROM YOU
Incident Management Specialist Jobs
By Insight Global At Dallas, TX, United States
Experience monitoring alerts and incidents and escalating to the correct point of contact
Great communication skills – both verbally and written
Remedy experience (what they use but any similar ticketing system will work!)
great communication skills – both verbally and written
3+ years in a command center environment
Willing to work Friday-Monday 1:30AM- 1:30PM
Remote Incident Management Specialist (Command Center)
By Insight Global At Dallas, TX, United States
Position Title: Incident Management Specialist
Experience monitoring alerts and incidents and escalating to the correct point of contact
Great communication skills – both verbally and written
Remedy experience (what they use but any similar ticketing system will work!)
Location: Remote but MUST BE LOCAL TO Omaha OR Southlake, TX!
great communication skills – both verbally and written