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Front Desk Attendant - Hotel

Company

Lafrance Hospitality

Address North Conway, NH, United States
Employment type FULL_TIME
Salary
Category Technology, Information and Internet
Expires 2023-07-07
Posted at 11 months ago
Job Description
Join us at Residence Inn by Marriott Hotel North Conway, NH hotel. We are excited to add new members to our team.
We are looking for BOTH Full-Time & Part-Time Hotel Front Desk Attendants to join our team. We have an excellent management team and are happy to work with you on a flexible schedule that best fits both of our needs.
Residence Inn by Marriott Hotel North Conway, NH hotel is currently looking for a self-motivated, guest-focused candidate to fill the position of Front Desk Attendant. Someone with a friendly & welcoming personality is the ideal candidate for this opening. This is an exciting opportunity for someone who is looking to develop their professional skills.
Pay: $16 Per Hour
RESPONSIBILITIES:
  • Effectively address and resolve guest problems to increase guest satisfaction.
  • Be knowledgeable of emergency procedures and Hotel policies.
  • Follow procedures on posting charges and settling guest accounts.
  • Answer the telephone in a professional manner.
  • Maintain a warm, welcoming and professional demeanor while interacting with all guests.
  • Practice punctuality for scheduled shifts.
  • Check guests in and out, ensuring proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
Shifts: 7am-3pm , 3pm-11pm
Job Types: Part-time
Requirements
  • Reliability
  • Customer Service Experience
  • Hotel Experience is a plus but NOT necessary
Benefits
  • MANY Summer Incentives
  • Extensive Room for Growth
  • Marriott Hotel Room Discounts
  • Full Time Benefits: Health & Dental Ins., PTO, 401K Matching
  • Retention Bonus Incentive
  • Company Wide Hotel Room Discount Program
  • Paid Training
  • Annual Review Program
  • Referral Bonus Incentive