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Hotel Front Desk Guest service Jobs in California

Guest Hotel Customer Service Specialist - Remote - Us
By Princess Cruises At Santa Clarita, CA, United States
Business Administration or Hospitality management experience preferred
Minimum 3-5 years of experience in customer service, hotel or analysis work
Proven track record in operational responsibilities
Experience with direct customer service in the travel industry or for high-value luxury brands
Tuition & Professional Certification Reimbursement
Please note that this position can be 100% fully remote, US only
Guest Experience Associate - Front Desk
By Exhale Spa At , Santa Monica, 90401, Ca $19 - $20 an hour
Be energetic, engaging, and eager to work and continue to develop their skills and experiences.
Must possess hospitality experience in spa, hotel, retail, and/or fitness club.
Display good organizational and verbal skills.
Possess excellent communication skills, be a team player and a team builder.
You must have a big heart and be able to deliver extraordinary customer service
Be punctual, reliable and flexible with scheduling according to business needs.
Guest Hotel Customer Service Specialist - Remote - Us
By Holland America Line Inc At , Santa Clarita, 91355, Ca
Business Administration or Hospitality management experience preferred
Minimum 3-5 years of experience in customer service, hotel or analysis work
Proven track record in operational responsibilities
Experience with direct customer service in the travel industry or for high-value luxury brands
Tuition & Professional Certification Reimbursement
Please note that this position can be 100% fully remote, US only
Guest Hotel Customer Service Specialist - Remote - Us
By Holland America Line At , Santa Clarita, Ca
Business Administration or Hospitality management experience preferred
Minimum 3-5 years of experience in customer service, hotel or analysis work
Proven track record in operational responsibilities
Experience with direct customer service in the travel industry or for high-value luxury brands
Tuition & Professional Certification Reimbursement
Please note that this position can be 100% fully remote, US only
Front Desk/Customer Service - Hotel
By Radisson Hotels Americas At , San Diego, 92121, Ca From $19 an hour
Opera PMS experience is a benefit but not a requirement
Prepares daily logs summarizing communications for management and other shifts
Manages all guest concerns or requests diligently and without hesitation
Communicates effectively with all hotel departments to guarantee a seamless guest experience
Takes action to assist Supervisors, Managers, and Executive Team Members with additional tasks as needed
Strong verbal, written and interpersonal skills
Front Desk Guest Experience
By Marriott International, Inc At , Newport Beach, 92663, Ca $22.65 - $23.25 an hour

Additional Information $22.65-$23.25/hour + Benefits, Part Time, Overnight Job Number 23067329 Job Category Rooms & Guest Services Operations Location Lido House Autograph Collection, 3300 ...

Are you looking for a job that offers great customer service and a chance to make a difference in people's lives? Look no further! We are looking for a friendly and professional Hotel Front Desk Guest Service Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is as comfortable and enjoyable as possible. If you are passionate about providing excellent customer service and have a positive attitude, we want to hear from you!

Overview:

Hotel Front Desk Guest Service is a customer service role that involves greeting guests, checking them in and out of the hotel, and providing them with information about the hotel and its services. The job requires excellent customer service skills, as well as knowledge of hotel policies and procedures.

Detailed Job Description:

Hotel Front Desk Guest Service is responsible for providing excellent customer service to all guests of the hotel. This includes greeting guests upon arrival, checking them in and out of the hotel, answering any questions they may have, and providing them with information about the hotel and its services. The job also involves handling payments, making reservations, and ensuring that the hotel’s policies and procedures are followed.

What is Hotel Front Desk Guest service Job Skills Required?

• Excellent customer service skills
• Knowledge of hotel policies and procedures
• Ability to multitask
• Knowledge of computer systems and software
• Ability to work independently
• Ability to handle payments
• Ability to handle customer complaints

What is Hotel Front Desk Guest service Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Ability to work independently

What is Hotel Front Desk Guest service Job Knowledge?

• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services

What is Hotel Front Desk Guest service Job Experience?

• Previous customer service experience
• Previous experience in a hotel front desk role

What is Hotel Front Desk Guest service Job Responsibilities?

• Greet guests upon arrival
• Check guests in and out of the hotel
• Answer any questions guests may have
• Provide guests with information about the hotel and its services
• Handle payments
• Make reservations
• Ensure that hotel policies and procedures are followed
• Handle customer complaints