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Holiday Inn Express Front Desk Agent Jobs

Front Desk Agent - Fairfield Inn - Ocean City, Md
By Real Hospitality Group At Ocean City, MD, United States
Keep records of room availability and guests' accounts using computerized property management systems.
Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge.
Record guest comments or complaints, referring customers to managers as necessary.
Greet, register, and assign rooms to guests of hotel.
Verify customers' credit, and establish how the customer will pay for the accommodation.
Compute bills, collect payments, and make change for guests.
Hotel - Guest Service Associate - Front Desk - Quality Inn & Rodeway Inn Needles
By Greens At , Needles, 92363 $15.50 - $16.00 an hour
Computer literate to thoroughly operating property management systems: post charges, compute bills, collect payments, and make changes.
Execute selling strategies to enhance hotel revenue. Understands and implements the mission statement, values, and culture at all times.
Multi-task, detail-oriented, and remain service-centric.
Communicate with guests, and co-workers, receive and transmit mail, phone, and written messages and relay pertinent information using log books.
Assist with guest issues with professionalism in maintaining a hospitable attitude.
Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Comfort Inn And Mainstay Hotel Front Desk
By Town Pump At , Coeur D'alene, 83814, Id
Experience working with a computer, data entry, and multi-line phone systems preferred.
Ability to communicate in a courteous, professional manner with teammates, management, and guests.
Knowledge of hotel and guest service operations preferred.
Experience in cash handling and credit cards preferred.
Ensure the best possible experience for each guest, within the framework of Town Pump operating guidelines.
Complete all required company and brand specific training and/or certifications in a timely manner.
Guest Experience Auditor -Holiday Inn Express Galleria Ballpark
By Buckhead America Hospitality At Smyrna, GA, United States
Medical/Dental/Vision Benefits offered at 25 hours+, Company Pays 60%
Report daily statistics to management.
Stay guest focused and nurture an excellent guest experience.
Knowledge of the local area to provide recommendations to guests.
Act as Manager on Duty when working alone.
Has a minimum one (1) years of customer facing experience.
Front Desk Agent - Hampton Inn & Suites - Night Audit - Overnight
By Essex Hotel Management At Fredericksburg, TX, United States
Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and Beverage
Ensure credit card system reconciles to daily transaction lists
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
Front Desk Supervisor - Hampton Inn & Suites Asheville - Biltmore Village
By Biltmore Farms, LLC At Asheville, NC, United States
Manage and motivate your entire front desk team communicating daily objectives to ensure overall guest enjoyment
Oversee and communicate daily sales strategies for more "heads in beds"
Take communication to the next level, providing clear direction to your team and unparalleled service to your guests
Be a communication guru between guests and staff
As a Front Desk Supervisor, you will
Guest Experience Agent -Holiday Inn Express Galleria Ballpark
By Buckhead America Hospitality At Smyrna, GA, United States
Medical/Dental/Vision Benefits offered at 25 hours+, Company Pays 60%
Stay guest focused and nurture an excellent guest experience.
Knowledge of the local area to provide recommendations to guests.
Has a minimum one (1) years of customer facing experience.
Effective verbal and written communication skills in English.
Paid Vacation for Full and Part Time Associates, With Cash Out Options
$14/ Hr Holiday Inn Express Downtown-$100 Cash Bonus
By Holiday Inn At Pensacola, FL, United States

Immediate Pay- earned wage access!

Inn Front Desk Supervisor - Full Time
By Biltmore At Asheville, NC, United States
Demonstrated leadership skills and/or previous supervisory/management experience.
Strong planning, organizational, and time management skills.
A high school diploma (or GED). Additional education, training, and/or certifications strongly preferred.
Must have solid knowledge of four/five star service and quality standards.
Accommodate room changes expediently and communicate with housekeeping.
Oversee front desk and PBX meal breaks.
Housekeeping Attendant - Full Or Part Time - Holiday Inn Express Superior
By OCI Hospitality At Superior, WI, United States
Performs basic maintenance skills including plunging toilets, changing light bulbs and unclogging drains
Performs additional responsibilities as assigned by leadership
Strong interpersonal and communication skills
Strong organizational skills and attention to detail
Cleans, dusts, and removes waste in all areas of guestrooms, bathrooms, and public areas
Replaces and provides all linens as necessary in accordance with standards including making beds
Guest Service Agent - Holiday Inn Express & Suites, Corona
By Talentuition At Corona, CA, United States
Basic computer skills to operate various property management and reservations systems, etc.
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
Ensure required identification is taken from guests at check-in in line with local legislative requirements
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit
Problem-solving, reasoning, motivating, and training abilities are often used
Front Desk Attendant - Holiday Inn Express
By Lafrance Hospitality At Lowell, MA, United States
Be knowledgeable of emergency procedures and Hotel policies.
Hotel experience is a plus but NOT REQUIRED
Maintain a warm, welcoming and professional demeanor while interacting with all guests.
Check guests in and out, ensuring proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
Answer the telephone in a professional manner.
Follow procedures on posting charges and settling guest accounts.
Front Desk Agent - Residence Inn By Marriott
By McKibbon Hospitality At Little Rock, AR, United States
The ability to input and access information in the property management system and/or points-of-sale system Ideal Skills & Qualities:
You will anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner.
You will train with and learn Food and Beverage operations to fill in as needed. Requirements:
Previous experience working as a front desk agent or in a similar role
Experience working at a hotel establishment (highly desired)
Great verbal and written communication skills
Front Desk Agent - Holiday Inn Express
By McKibbon Hospitality At Savannah, GA, United States
The ability to input and access information in the property management system and/or points-of-sale system Ideal Skills & Qualities:
You will anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner.
You will train with and learn Food and Beverage operations to fill in as needed. Requirements:
Previous experience working as a front desk agent or in a similar role
Experience working at a hotel establishment (highly desired)
Great verbal and written communication skills
Guest Room Attendant -Holiday Inn Express Galleria Ballpark
By Buckhead America Hospitality At Smyrna, GA, United States
Medical/Dental/Vision Benefits offered at 25 hours+, Company Pays 60%
Stay guest focused and nurture an excellent guest experience.
Has a minimum one (1) years of facility experience.
Effective verbal and written communication skills in English.
Paid Vacation for Full and Part Time Associates, With Cash Out Options
Quarterly Bonus Opportunity For All Associates
Front Office Manager - Holiday Inn Express Times Square South - New York, Ny
By Real Hospitality Group At New York, NY, United States
To attend Management Meetings as required.
The Front Office Manager Essential Responsibilities
To act as Duty Manager when required.
Use mathematical skills to interpret financial information and prepare budgets.
Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions.
Benefits/Perks Of Working With Us
General Manager- Holiday Inn Stillwater, Ok
By Highgate At Stillwater, OK, United States
Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended.
Maintain direct contact with and monitor the development of management trainees.
Perform other duties as requested by management.
Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors.
Develop managers for future advancement through competency training and corporate sponsored training programs.
Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance.
Houseperson -Holiday Inn Vacations Club Resort
By MasterCorp, Inc. At Las Vegas, NV, United States
Full benefits package including Paid Time Off, Medical, Vision and Dental (after 6 months of employment)
Previous experience a plus but not required.
Consistently maintain a positive, friendly, helpful attitude that ensures a positive guest experience.
Starting at $15.00 per hour
Paid training and Refer-a-Friend bonus potential.
Opportunities for growth and career development
Hotel Laundry Attendant - Holiday Inn Express
By Indus Hospitality Group At Victor, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
Collect or receive and sort soiled linen and terry and place items in containers for laundering.
Spot treat, wash, dry, press, fold, sort and store all clean linen and terry.
Examine laundered items to ensure cleanliness and serviceability.
Hotel Assistant Gm - Holiday Inn Casper
By ValorHospitality At , Casper, Wy
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
Develop associates for career advancement using Performance Review Systems, Cross Training, and Development Planning
Maintain exceptional guest relations by creating a quality environment through staffing, programming, service operations, and maintenance.
Actively participate in community/industry events, acting to facilitate a favorable reputation in the local community along with brand relations where applicable.
Team Member Hotel Discount Program
Paid PTO beginning after ninety (90) days of employment

Are you looking for a job that offers flexible hours and the opportunity to make a difference in people's lives? Look no further! We are looking for a friendly and professional Front Desk Agent to join our team at the Holiday Inn Express. As a Front Desk Agent, you will be responsible for providing excellent customer service, managing reservations, and ensuring guests have a pleasant stay. If you are an outgoing and organized individual with a passion for hospitality, we want to hear from you!

Overview A Holiday Inn Express Front Desk Agent is responsible for providing excellent customer service to guests of the Holiday Inn Express. They are the first point of contact for guests and are responsible for checking guests in and out, answering phone calls, and providing information about the hotel and its services. Detailed Job Description The Holiday Inn Express Front Desk Agent is responsible for providing excellent customer service to guests of the Holiday Inn Express. They are the first point of contact for guests and are responsible for checking guests in and out, answering phone calls, providing information about the hotel and its services, and resolving any customer service issues. They must also be able to handle cash and credit card transactions, maintain accurate records, and ensure that all guests are satisfied with their stay. Job Skills Required
• Excellent customer service skills
• Ability to handle cash and credit card transactions
• Knowledge of hotel services and amenities
• Knowledge of hotel policies and procedures
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hotel services and amenities
• Knowledge of hotel policies and procedures
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of hotel services and amenities
• Knowledge of hotel policies and procedures
• Knowledge of customer service principles and practices
• Knowledge of cash handling and credit card processing
• Knowledge of computer systems and software
Job Experience
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
Job Responsibilities
• Greet and welcome guests upon arrival
• Check guests in and out of the hotel
• Answer phone calls and provide information about the hotel and its services
• Handle cash and credit card transactions
• Maintain accurate records
• Resolve customer service issues
• Ensure that all guests are satisfied with their stay