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Helpdesk Engineer Jobs in Texas

Helpdesk Coordinator Jobs
By BioMed Realty At , Seattle $28.00 - $33.50 an hour
Associates Degree and/or continuing education in Computer Science preferred. High School Diploma or equivalent required.
1 - 3 years of experience of providing computer support and system administration required.
Strong troubleshooting skills in Microsoft operating systems, Microsoft Office Suite, Mac OS, and mobile devices.
Experience in performing system installations, technology migrations, hardware upgrades, and repairs.
Hands-on experience resolving networking, desktop and mobile device configuration issues.
Strong customer service and teamwork skills.
L2 Helpdesk/Service Desk Engineer
By Danta Technologies At San Antonio, TX, United States
We need a candidate with experience in a high call volume environment.
EMR/EHR experience is Good to have.
We are looking for L2 Helpdesk/Service Desk Support Engineer || San Antonio, TX - Onsite
Helpdesk Analyst Jobs
By Yoh, A Day & Zimmermann Company At Dallas, TX, United States
2+ years of experience in an IT support or IT Troubleshooting role or equivalent education.
Excellent troubleshooting skills with Windows 10/11 and Microsoft Office.
Excellent communication and interpersonal skills.
End-User Support Analyst (7 a.m. – 4 p.m. shift)
Dallas, TX (City Place area)
Familiarity with smartphone application installation and troubleshooting.
Helpdesk Analyst Jobs
By Partners In Health At , Boston, 02199, Ma
Procurement and Inventory Management (15%):
In-depth knowledge of computer systems (Windows and Mac OS)
Strong problem-solving skills, with an ability to work independently
Strong interpersonal skills and willingness to work in user support
A+ Certification is useful, but not required
Exemplary interpersonal skills; ability to collaborate effectively with culturally diverse staff across departments and countries.
It Engineer (Helpdesk) Jobs
By Canadian Solar At , Dallas, Tx
IT assets and equipment management, record their ownership; Perform daily operation of IT systems according to the SOP
Good English oral and writing skills
Good communication and coordination skill Warm, outgoing personality
Good Team-work experience; Can accept night shift work
Two years working experience in IT related or outstanding graduates
Providing local IT system and equipment installation and maintenance service
It Engineer (Helpdesk) Jobs
By Canadian Solar At , Mesquite, 75149, Tx
IT assets and equipment management, record their ownership; Perform daily operation of IT systems according to the SOP
Good English oral and writing skills
Good communication and coordination skill Warm, outgoing personality
Good Team-work experience; Can accept night shift work
Two years working experience in IT related or outstanding graduates
Providing local IT system and equipment installation and maintenance service
It Engineer (Helpdesk) Jobs
By Canadian Solar At , , Tx
IT assets and equipment management, record their ownership; Perform daily operation of IT systems according to the SOP
Good English oral and writing skills
Good communication and coordination skill Warm, outgoing personality
Good Team-work experience; Can accept night shift work
Two years working experience in IT related or outstanding graduates
Providing local IT system and equipment installation and maintenance service
Helpdesk Analyst Jobs
By ARK Solutions At , Atlanta, Ga
Track progress of requests to completion and escalate to vendors and management as needed.
Test new accounts upon creation for successful login to equipment, network, office 365 email, and remote VPN.
Communicate status of processed onboard or offboard requests to hiring managers.
One-year proven experience with Office 365 Pro Plus core applications.
One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.).
Detail oriented with the ability to work independently and remote.
Customer Helpdesk Services Representative
By Homecare Homebase At Dallas, TX, United States
Utilizing basic troubleshooting skills and providing thorough documentation of customer issues for the Client Services team
Education: this career opportunity requires a high school diploma.
Communicating with customers via phone and email
Managing a case load of approximately 40-50 calls per day
Assisting customers with basic software questions and routine requests
Identifying major customer issues and following appropriate escalation procedures

Are you looking for an exciting and rewarding career as a Helpdesk Engineer? We are looking for a motivated individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

A Helpdesk Engineer is responsible for providing technical support to customers and employees. They are the first point of contact for any technical issues and provide assistance to customers and employees in resolving their technical problems.

What is Helpdesk Engineer Skills Required?

• Excellent customer service and communication skills
• Knowledge of computer hardware and software
• Ability to troubleshoot and diagnose technical problems
• Knowledge of network systems and protocols
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines

What is Helpdesk Engineer Qualifications?

• Bachelor’s degree in computer science, information technology, or related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional

What is Helpdesk Engineer Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques

What is Helpdesk Engineer Experience?

• Previous experience in a customer service or technical support role
• Experience with remote support tools
• Experience with ticketing systems

What is Helpdesk Engineer Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Diagnose and troubleshoot technical issues
• Provide technical assistance and support
• Update customer information in the