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IT Help Support Technician Jobs in Virginia

It Support Technician 1 Jobs
By Campus Usa Credit Union At , Jonesville, 32669 $41,800 - $52,200 a year
Assists with hardware maintenance, upgrades, troubleshooting, repair, workstation deployment and decommissioning, sometimes involving travel to remote branches.
Performs other job duties as assigned.
To continuously grow professionally and obtain new skills through mentorship and training.
Ensures all hardware and software is properly secured, up to date and scanned for security vulnerabilities prior to deployment.
CompTIA A+, Security +, ITIL Foundations or similar certification to be complete within first 12 months of employment
Full Time Employee Benefits Package
It Support Technician Jobs
By Leidos At , , Va $54,600 - $113,400 a year
Knowledge of an Electronic Document Management System (such as ProjectWise, Vault).
Utilize existing data management systems to obtain customized reports and analyze data to advocate program needs.
Identify issues, analyze and perform audits on available information and recommend changes to management.
Ability to learn and perform content management on SharePoint system.
Exercise and demonstrate daily strong analytical and organizational skills.
Bachelor's degree and 3+ years of prior relevant experience of prior relevant; additional experience in lieu of degree.
It Support Technician I - 0337
By Stafford County, VA At , , Va $41,226 - $70,096 a year
o Manages user accounts by unlocking, disabling and resetting password in AD domain;
o Assists in providing networking and communications for local and remote users;
o In-depth knowledge of Windows operating systems;
o Organizational and interpersonal skills;
o Exceptional customer service and communication skills, both verbal and written;
o Assists in maintaining, configuring, monitoring, and troubleshooting the County’s computer systems;

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Help Support Technician to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical support, and helping customers with their IT needs. If you are a tech-savvy problem solver with excellent customer service skills, this could be the perfect job for you!

Job Description of IT Help Support Technician The IT Help Support Technician is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are the first point of contact for users seeking technical assistance and are responsible for troubleshooting hardware and software issues, providing technical advice, and resolving problems. Job Skills Required
• Knowledge of computer hardware, software, and networking systems
• Ability to troubleshoot and diagnose technical issues
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Knowledge of relevant software and applications
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent experience
• Experience with Windows, Mac, and Linux operating systems
• Experience with network troubleshooting
• Experience with customer service
Job Knowledge
• Knowledge of computer hardware, software, and networking systems
• Knowledge of relevant software and applications
• Knowledge of Windows, Mac, and Linux operating systems
• Knowledge of network troubleshooting
• Knowledge of customer service
Job Experience
• Previous experience in a help desk or technical support role
• Experience troubleshooting hardware and software issues
• Experience providing technical advice and resolving problems
• Experience working in a fast-paced environment
Job Responsibilities
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
• Respond to queries either in person or over the phone
• Diagnose and troubleshoot technical issues
• Research and identify solutions to software and hardware issues
• Install, modify, and repair computer hardware and software
• Maintain records of daily data communication transactions, issues, and remedial actions taken
• Follow up with customers to ensure their technical issues have been resolved
• Provide technical training and support to end-users