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IT Help Support Technician Jobs in Kentucky

It Support Technician Jobs
By Net2Source Inc. At Hebron, KY, United States
Minimum 2-3 years of experience providing IT support services required, end user support experience preferred.
Experience in factory/manufacturing environment desirable
Knowledge of TCP/IP, Windows Security (Share and NTFS permissions).
Extensive knowledge of Windows OS and related configuration.
Basic knowledge of Servers, Switches, Routers, and Data Center related HW.
Basic knowledge of Backup technologies
It Support Technician Jobs
By HCA Healthcare At Louisville, KY, United States
Assist the MC IT team with inventory, asset management, documentation, and utilization tracking.
Troubleshoot computer, phone, and network problems for users in person, by telephone, or remotely, using basic trouble ticketing software.
Good interpersonal, typing, and verbal/written communication skills; good prioritization and multitasking skills.
Fast, solid learner and collaborator. Professional, self-motivated, and trustworthy; good diagnostic, analytic, and troubleshooting skills; detail-oriented, reliable, and dedicated.
Learn More About Employee Benefits
401k (100% annual match – 3%-9% of pay based on years of service)
It Field Support Technician
By WSSC Water At , Laurel, Md $23.10 - $34.62 an hour
Required Knowledge, Skills, And Abilities
Contributes information for IT FAQs, knowledgebase and instructions to address commonly experienced technical issues related to configuration, hardware, networking and applications
Working knowledge of remote connectivity tools (SCCM, LOGmein, Citrix etc)
Working knowledge of installing, configuring and troubleshooting computers in a managed windows network environment
Strong analytical and organizational skills with the ability to manage multiple tasks simultaneously
Knowledge of computer hardware and software as well as general office equipment including copiers, faxes, scanners, tablets, Smart Phones, etc.

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Help Support Technician to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical support, and helping customers with their IT needs. If you are a tech-savvy problem solver with excellent customer service skills, this could be the perfect job for you!

Job Description of IT Help Support Technician The IT Help Support Technician is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are the first point of contact for users seeking technical assistance and are responsible for troubleshooting hardware and software issues, providing technical advice, and resolving problems. Job Skills Required
• Knowledge of computer hardware, software, and networking systems
• Ability to troubleshoot and diagnose technical issues
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Knowledge of relevant software and applications
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent experience
• Experience with Windows, Mac, and Linux operating systems
• Experience with network troubleshooting
• Experience with customer service
Job Knowledge
• Knowledge of computer hardware, software, and networking systems
• Knowledge of relevant software and applications
• Knowledge of Windows, Mac, and Linux operating systems
• Knowledge of network troubleshooting
• Knowledge of customer service
Job Experience
• Previous experience in a help desk or technical support role
• Experience troubleshooting hardware and software issues
• Experience providing technical advice and resolving problems
• Experience working in a fast-paced environment
Job Responsibilities
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
• Respond to queries either in person or over the phone
• Diagnose and troubleshoot technical issues
• Research and identify solutions to software and hardware issues
• Install, modify, and repair computer hardware and software
• Maintain records of daily data communication transactions, issues, and remedial actions taken
• Follow up with customers to ensure their technical issues have been resolved
• Provide technical training and support to end-users