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IT Help Support Technician Jobs in Florida

It Support Technician Jobs
By Professional Staffing Services Group Inc. At Orlando, FL, United States
Basic knowledge of Active Directory, GPO's, and Workstation management software, as it relates to users & workstations.
Deploy Applications via workstation management software.
Demonstrates effective trouble shooting and problem solving skills.
A+ Certification; Security, Network+ or MTA certification within 180 days of hire.
Principal Duties And Job Responsibilities
Licensure, Certification Or Registration Preferred
It Support Technician Jobs
By Genesee & Wyoming Inc. At Jacksonville, FL, United States
At least one year of experience performing user account management responsibilities within a Windows Active Directory–based network preferred
Provide management information and recommendations for service improvements
Submit new solutions of resolved incidents to knowledge database
At least two years of experience in a direct customer-support role
Good problem analysis and troubleshooting skills
A+ and/or Network+ certification preferred
It Support Technician Jobs
By Ethos At St Petersburg, FL, United States
Manage cloud-based remote access, anti-virus/intrusion prevention
Authorize updates on managed devices
Maintain, remote wipe as needed
Monitor internal device logs, test network for vulnerabilities
Maintain ticketing system to track support requests
Define groups and distribution lists, maintain membership
It Support Technician Jobs
By B & I Contractors Inc. At Fort Myers, FL, United States
Consult with IT Manager regarding IT needs and make IT related purchases as needed.
Knowledge of computer and/or network security systems, applications, procedures, and techniques.
Skill in organizing resources and establishing priorities.
Excellent verbal and written communication skills.
Working knowledge on Microsoft 365 products and Windows 10/11.
Investigates user problems and identifies their source; determines practical solutions; tests and implements solutions.

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Help Support Technician to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical support, and helping customers with their IT needs. If you are a tech-savvy problem solver with excellent customer service skills, this could be the perfect job for you!

Job Description of IT Help Support Technician The IT Help Support Technician is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are the first point of contact for users seeking technical assistance and are responsible for troubleshooting hardware and software issues, providing technical advice, and resolving problems. Job Skills Required
• Knowledge of computer hardware, software, and networking systems
• Ability to troubleshoot and diagnose technical issues
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Knowledge of relevant software and applications
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent experience
• Experience with Windows, Mac, and Linux operating systems
• Experience with network troubleshooting
• Experience with customer service
Job Knowledge
• Knowledge of computer hardware, software, and networking systems
• Knowledge of relevant software and applications
• Knowledge of Windows, Mac, and Linux operating systems
• Knowledge of network troubleshooting
• Knowledge of customer service
Job Experience
• Previous experience in a help desk or technical support role
• Experience troubleshooting hardware and software issues
• Experience providing technical advice and resolving problems
• Experience working in a fast-paced environment
Job Responsibilities
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
• Respond to queries either in person or over the phone
• Diagnose and troubleshoot technical issues
• Research and identify solutions to software and hardware issues
• Install, modify, and repair computer hardware and software
• Maintain records of daily data communication transactions, issues, and remedial actions taken
• Follow up with customers to ensure their technical issues have been resolved
• Provide technical training and support to end-users