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It Help Desk Coordinator Jobs in Union, Arkansas

It Technical Help Desk 2
By Aditi Consulting At United States
- Organizational Incident Management experience
- Management and facilitation of Incident reporting for Dealer eSites availability.
- Additional duties as assigned by ITSM Operations management.
Incidents reporting for dealers. Incident & Problem management.
- Requires a college or university degree, technical certification or equivalent experience.
- Manage Dealer eSites incidents to drive incident resolution and Mean Time To Repair (MTTR) metrics.
Part-Time It Help Desk Specialist - Remote ($19.52 / Hour)
By Talentify.io At United States
Familiarity with contact center management database
1+ years of related experience
Experience troubleshooting software and hardware issues
Previous experience working with a ticketing system
Background Investigation, Credit Check, eQIP Suitability, and Skills Assessments Required
Respond to incoming service calls and/or self-service ticketing queues to provide accurate information
Security Administrator/It Help Desk
By Corestaff Services At United States
We are seeking Remote Security Administrator/ IT Help Desk for a contract role.
• Process and manage work coming in through all channels including tickets, emails, phone calls, etc.
Required experience, Service Desk, Active Directory, Service Now Ticketing and SalesForce Access
• Provision/de-provision Plan Service Center user ID access
• Trouble basic complex access issues Quality Control check work being completed
• Adhere to established time standards and maintain standard productivity and quality levels
It Help Desk Analyst I
By Subsplash At United States
Hands-on experience with implementing and supporting Okta or other identity management systems
2+ years of IT Help Desk experience
Strong interpersonal skills with a positive, outgoing, high energy attitude
Experience with Google Workspace and an interest in its administration
Some experience with Automation & Scripting Mac and Linux environment
Hands-on experience supporting Mac, Linux, and Windows
It Help Desk Analyst Ii
By Subsplash At United States
Hands-on experience with implementing and supporting Okta or other identity management systems
2+ years of IT Help Desk experience
Strong interpersonal skills with a positive, outgoing, high energy attitude
Experience with Google Workspace and an interest in its administration
Some experience with Automation & Scripting Mac and Linux environment
Hands-on experience supporting Mac, Linux, and Windows
Part-Time It Help Desk Specialist - Remote ($19.00 / Hour)
By Talentify.io At United States
Familiarity with contact center management database
Additional $4.41 per hour towards Health and Wellness Benefits
1+ years of related experience
Experience troubleshooting software and hardware issues
Previous experience with a ticketing system
Background investigation, credit check, eQIP suitability, and skills assessments required
It Help Desk Specialist (Full-Time / Remote)
By Converge Technology Solutions Corp. At United States
Make or suggest updates to the Knowledge within the Knowledge Management databases
Excellent organizational, time management and follow through skills
Knowledge Management and Training– 10% – 20%
Maintain appropriate level of skills to handle incidents and requests in line with established service levels.
Associate’s Degree or higher in Information Technology / Information Systems OR equivalent technical training / experience
Server or network administration experience and/or training
It Help Desk Technician
By Step Up For Students At United States
Good organization, time management, and prioritization.
Working knowledge of Microsoft Server 2016, 2019, and 2022.
Strong knowledge of Microsoft Windows desktop operating systems and Office 365 administration.
Knowledge of cloud platforms preferably Azure.
Experience with hardware repair, preferably Dell systems.
Good knowledge of Azure VDI environments.
It Help Desk (8220) Jobs
By IT Resources At United States
Previous Help Desk experience troubleshooting
Previous experience working in a Tech Support through a corporate phone system
Serve as the first point of contact for customers seeking technical assistance via the phone
Walk the customer through the problem-solving process
Record events and problems and their resolution in logs
Follow-up and update customer status and information
It-Help Desk Superviosr Jobs
By The Four Wheel Drive Association Queensland At United States
Determine management, production and quality requirements by asking questions and listening.
SPECIFIC JOB KNOWLEDGE, SKILL and ABILITY:
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Exceptional written and oral communication skills.
Know and understand the federal, state and local requirements which govern the company’s business.
Design and enforce Help Desk policies and procedures including training guidelines.
It Help Desk (C-358)
By SMASH At United States
Business Skills Coach – Certifications
Tech savvy with working knowledge of office automation products, databases and remote control.
Perform remote troubleshooting through diagnostic techniques and pertinent questions.
Proven experience as a help desk technician or other customer support role.
English Academy for Employees and Relative
Serve as the first point of contact for customers seeking technical assistance over the phone or email.
It Help Desk Representative
By Testing Company Job Posting 407 At United States

Hybrid role 50% onsite Flexibility for working hours (any shift between 7am thru 7pm Monday-Friday) Job Description: As a member of the Specialty Service Desk, you will be responsible for ...

Help Desk/It Remote- Tx ($20.00 - $25.00 / Hour)
By Talentify.io At United States
Experience working with Windows Server, Azure Active Directory, ConnectWise Manage ticket management software, and video communication software such as Teams.
Respond to and resolve incidents and requests for assistance with computer systems and provide superior customer support experience for all users.
Experience supporting Apple, iPads, and iPhones.
Experience supporting the following hardware: desktops, laptops, thin clients, cellular phones, tablets, and related peripherals.
Experience supporting networking technologies, including LAN, Wi-Fi, and VPN.
One (1) year experience in a healthcare IT position.
Junior It Help Desk - Windows
By SimVentions At Locust Grove, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Woodbridge, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Manassas, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Thornburg, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Spotsylvania Courthouse, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

It Help Desk/Service Coordinator
By PRI Technology At Litchfield County, CT, United States
Knowledge of the ITIL framework and experience implementing ITIL (or similar) standards in a Help Desk environment is preferred.
Promotes strong customer service values, creative problem solving, continuous process improvement, collaboration, and strong communication skills within the Support Services team.
Coordinates resources to assist Audiovisual and Media IT staff in the support of classroom technologies.
Leads computer refresh rollouts in collaboration with the Director of IT User services.
Takes the lead on the 3rd party relationship with outside MSP
Develops strong relationships at all levels of the organization and across academic and administrative departments to improve communication and trust.
It Help Desk Jobs
By monday.com At New York, United States
Exceptional organizational and time management skills
Respond to IT support tickets, troubleshoot hardware and software problems with Apple and Microsoft products, both on-site and remote within SLAs.
Working knowledge of A/V conferencing systems (Zoom, Crestron)
Customer service oriented, strong communication skills and ability to work in fact paced environment
Excellent analytical and problem solving skills with attention to details
Advanced troubleshooting and multi-tasking skills

Are you looking for a challenging and rewarding role as an IT Help Desk Coordinator? We are looking for a motivated individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, responding to customer inquiries, and providing customer service. If you have excellent communication and problem-solving skills, this could be the perfect job for you!

Overview The IT Help Desk Coordinator is responsible for providing technical support to customers and employees. They are the first point of contact for any technical issues and provide assistance to customers and employees in resolving their technical issues. Detailed Job Description The IT Help Desk Coordinator is responsible for providing technical support to customers and employees. They must be able to troubleshoot hardware and software issues, provide technical advice, and assist with the installation and configuration of hardware and software. They must be able to answer customer inquiries and provide solutions to technical problems. They must also be able to document customer interactions and maintain customer records. Job Skills Required
• Excellent customer service skills
• Knowledge of hardware and software
• Ability to troubleshoot technical issues
• Knowledge of networking and security
• Ability to provide technical advice
• Ability to install and configure hardware and software
• Knowledge of customer service principles
• Ability to document customer interactions
Job Qualifications
• Bachelor’s degree in Computer Science or related field
• At least two years of experience in a customer service or technical support role
• Knowledge of customer service principles
• Knowledge of hardware and software
• Knowledge of networking and security
• Ability to troubleshoot technical issues
• Ability to provide technical advice
• Ability to install and configure hardware and software
Job Knowledge
• Knowledge of customer service principles
• Knowledge of hardware and software
• Knowledge of networking and security
• Ability to troubleshoot technical issues
• Ability to provide technical advice
• Ability to install and configure hardware and software
Job Experience
• At least two years of experience in a customer service or technical support role
Job Responsibilities
• Provide technical support to customers and employees
• Troubleshoot hardware and software issues
• Provide technical advice
• Assist with the installation and configuration of hardware and software
• Answer customer inquiries and provide solutions to technical problems
• Document customer interactions and maintain customer records