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Healthcare Customer Service Rep Jobs

Customer Serv Rep - Total Life Healthcare
By St. Bernards Healthcare At Jonesboro, AR, United States

High School diploma or equivalent required. Previous hospital or medical office experience preferred.

This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.

Healthcare Customer Service Representative
By SPECTRAFORCE At United States
Basic or advanced knowledge of the EPIC electronic medical record system or other EMR's.
Basic or advanced knowledge of medical data reporting systems
Duration: 6 months (Possibility of extension or conversion based on performance and business need.)
Hours: 8 am- 5 pm EST. Monday-Friday. Potential pre-approved OT
• Documents outcome of reviews and demonstrates the ability to interpret and analyze the non-clinical information.
• Completes verbal or non-verbal outreach to providers or obtain the medical information for the review.
Healthcare Customer Service Representative Wy/Mt
By Revenue Enterprises At , Remote $31,200 - $35,360 a year
Location: Full time remote, or In-Office options available. Mandatory 1 day In-Office orientation at the Denver/Aurora Office
Using empathy and fantastic listening, verbal, and written communication skills to help patients and their families understand their bill
Continuously improving, with supportive coaching / feedback from your manager and team leads and ongoing training via lunch and learn sessions
Call center experience, with demonstrated history of retention
Experience in customer service and/or healthcare preferred (but not required)
Advanced beginner to Intermediate skills in the Microsoft Suite (Outlook, Word, and Excel)
Healthcare Customer Service Apprentice Program
By University of Colorado Medicine At , Remote $16 an hour
Participants will spend time training with our Patient Services department
Participants will develop an understanding of how Patient Services partners with other Revenue Services departments, including:
Participants will maintain a full-time schedule (Monday-Friday, 40hrs/wk)
Participants will be paid during the apprentice program ($16.00/hr.)
Customer Service Representative - Hcb (Healthcare Business)
By CVS Health At , $17.00 - $27.90 an hour
Handles incoming requests for appeals and pre-authorizations not handled by Clinical Claim Management.
Explains member's rights and responsibilities in accordance with contract.
Customer Service experiences in a transaction based environment such as a call center, demonstrating ability to be empathetic and compassionate.
Experience in a production environment.
Oral and written communication skills.
Answers questions and resolves issues based on phone calls/letters from members, providers, and plan sponsors. Triages resulting rework to appropriate staff.
Healthcare Customer Service Apprentice Program
By University of Colorado Medicine At , Aurora, 80045, Co $16 an hour
Participants will spend time training with our Patient Services department
Participants will develop an understanding of how Patient Services partners with other Revenue Services departments, including:
Participants will maintain a full-time schedule (Monday-Friday, 40hrs/wk)
Participants will be paid during the apprentice program ($16.00/hr.)
Healthcare Customer Service - Remote ($18.00 - $20.00 / Hour)
By Talentify.io At United States
Maintaining thorough knowledge of provider scheduling protocols
Preferred but not required: Healthcare/Medical experience
1 to 2 years of customer service experience required; call center experience is a plus
Preferred experience in handling a high volume of calls
Epic experience is a plus
Opportunity for long-term career success and growth
Healthcare Customer Service Rep- 100% Remote ($20.00 / Hour)
By Talentify.io At United States
1 year of call center/customer support experience
Healthcare and/or outbound call center experience is a plus
Strong communication skills and reliability as an independent worker
Schedule: Monday - Friday 8:00am - 9:00pm EST (5:00am - 7:00pm AZ Time)
Duration: Open Ended Contract (Guaranteed until November 2023)
Make high-volume outbound calls to current members (100+ per day)
Customer Service Representative (Healthcare)
By LanceSoft, Inc. At United States
Escalate issues to Coverage Determinations and Appeals Learning Advocates and management team as needed.
At least two years of general business experience that includes problem resolution, business writing, quality improvement and customer service.
Acquiring and maintaining basic knowledge of relevant and changing Med D guidance.
Bachelor’s degree in related field or equivalent work experience preferred.
Six months of PBM/pharmaceutical related work strongly desired
Must apply information provided through multiple channels to the plan criteria defined through work instruction.
Healthcare Customer Service Representative
By Pyramid Consulting, Inc At United States
Strong relationship management skills: ability to foster collaboration, value other perspectives and gain support and buy-in
This is NOT just a data entry position. Please relay the entirety of the position responsibilities to potential candidates.
Key Requirements and Technology Experience:
Ability to manage multiple priorities in a fast paced environment
Intermediate to advanced computer skills
Intermediate to Advanced Computer Knowledge
Healthcare Member Services -Customer Service Specialist
By Akkodis At California, United States
Provide clinical care to members via telehealth technologies (video, chat, etc.) for clinically appropriate clinical care and care management services.
Represent CLIENT and its clinical affiliates with professionalism. Keep current and proficient with the necessary skills and knowledge.
Ensures members continue to receive current healthcare services as they transition to CLIENT through healthcare provider outreach and education
Experience working in a multicultural setting
Experience using motivational interviewing techniques in a professional setting
Documents members’ current healthcare services and new service requests
Customer Service Support Specialist - Healthcare
By Star Technology Solutions Inc (StarTechs Inc) At Chicago, IL, United States
Experience in the world of employer-offered benefits is a bonus.
Must be able to give guidance on healthcare coverage and benefits to customers
Assisted customers with Healthcare related inquiries and issues,
Respond to customer inquiries via phone, email, and chat, providing timely and accurate information
Resolved customer complaints and issues, ensuring customer satisfaction
Ability to consistently produce high-quality work with a quick turnaround, and follow through on commitments
Customer Service Healthcare Remote
By Phaxis At United States
• Experience working with healthcare, exercise science, physical education, hospital, insurance or fitness company
• Experience working with customers on the phone/ phone support experience
• Demonstrated customer service and issue resolution skills
Part time 20 hour Per Week
• Proficiency in the utilization of computer software applications, including MS Word and MS Excel
Customer Support (Medical/Healthcare)
By Mindlance At United States
Assist with new customer on-boarding to ensure customer-specific requirements are routed to the appropriate internal departments for fulfillment.
Has above average typing skills
High school diploma or equivalent experience; college degree preferred. Business majors encouraged to apply.
The Client Customer Care Support Specialist performs a wide variety of customer-centric tasks in support of our health media subscribers.
Ability to take ownership of each inquiry assuring it is resolved to the complete satisfaction of the customer.
Schedule and complete product utilization training over the phone or by video meeting
Customer Service Representative - Healthcare - $20.00
By Reveleer At New Albany, OH, United States
Ability to manage & prioritize multiple tasks
Excellent written and verbal communications skills
Effective listening and critical thinking skills
Effective problem-solving skills with attention to detail
Responsible for making outbound calls to Provider offices and answering inbound calls
Investigate, conduct research, and analyze Customer data for outreach
Part Time Remote Healthcare Customer Service Rep ($14.00 - $15.00 / Hour)
By Talentify.io At United States
Utilizing medical office or medical scheduling knowledge (a plus)
Medical office or medical scheduling knowledge (a plus)
Pay: $14-15/hour depending on experience
Inputting patient information accurately into computer system
Obtaining current patient information from established and new patients
Identifying payer source and verifying insurance eligibility
Healthcare Customer Service // Remote In Nm ($20.00 / Hour)
By Talentify.io At United States
Route to appropriate staff when needed. Verify eligibility and benefit
Reviewing clinicals and building prior auths using clinicals and resources
30 to 40 authorizations per day
Initiate authorization requests for outpatient and inpatient services in accordance with the prior authorization list
Answer phone queues and process faxes within established standard
Data enter authorizations into the system.
Healthcare Customer Service Coordinator - On-Site
By ProTransport-1 At San Francisco Bay Area, United States
Assist Case Management, unit clerks and nursing staff in all transportation needs
Demonstrate exceptional customer service skills with both internal and external customers
Manage crew, team, patient safety and location via GPS tracking
Transfer Center or Call Center experience
Must be able to hear and communicate clearly to perform job duties in person and over the telephone
Maintain a calm and professional demeanor at all times
Healthcare Customer Service Rep - $ 15.00 Per Hour!
By Carenet Health At , $15 an hour
Healthcare Customer Service Representatives Responsibilities:
Our full-time Healthcare Customer Service Representatives are eligible to participate in our full benefits package, including:
Schedule appointments for preventative health screenings, COVID-19 vaccinations, or other healthcare appointments.
Make outbound calls and take inbound calls
Provide 24/7 Triage Support and assign priority for a Registered Nurses to provide health advice.
Health, dental, and vision insurance
Healthcare Customer Service Representative (Unlicensed)
By Foundever At , Orem, Ut From $17 an hour
Benefits include medical, dental, life, and vision insurance, company-matched 401K, and generous paid time off
Previous Inbound call center experience or the ability to provide excellent customer service by phone with sincerity and professionalism
Experience with financial services, healthcare, technology companies, or something similar
Starting pay ranges from $17/hr depending upon the complexity of the program you're hired for
Opportunities for advancement and professional development
An excellent written and verbal communicator who likes to solve problems and connect with people via phone

Are you looking for an opportunity to make a difference in the healthcare industry? We are looking for a Healthcare Customer Service Rep to join our team and provide excellent customer service to our patients. You will be responsible for answering questions, resolving customer issues, and providing a positive customer experience. If you have a passion for helping others and a desire to make a difference, this could be the perfect job for you!

What is Healthcare Customer Service Rep Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize
• Strong communication and interpersonal skills
• Knowledge of medical terminology
• Proficiency in computer applications
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations

What is Healthcare Customer Service Rep Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of medical terminology
• Knowledge of insurance and billing processes
• Knowledge of HIPAA regulations

What is Healthcare Customer Service Rep Knowledge?

• Knowledge of medical terminology
• Knowledge of insurance and billing processes
• Knowledge of HIPAA regulations
• Knowledge of customer service principles and practices

What is Healthcare Customer Service Rep Experience?

• Previous customer service experience
• Previous experience in a healthcare setting

What is Healthcare Customer Service Rep Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information to customers regarding their healthcare coverage
• Process customer payments and insurance claims
• Maintain customer records and update information as needed
• Follow up with customers to ensure their satisfaction
• Resolve customer complaints and escalate to management as needed