Guest Services Agent Jobs
By The Mob Museum, the National Museum of Organized Crime and Law Enforcement At Las Vegas, NV, United States
Experience / Qualifications / Requirements:
Stays abreast of in-house exhibitions, educational programs, and related community events to keep staff and guests well informed.
Monitors and appropriately responds to conditions impacting the guest experience – crowd control, wayfinding needs, safety/security matters, etc.
Processes in-person, phone and web ticket sales for general admission, Use of Force Experience and Crime Lab.
Sells memberships, explaining program benefits to guests and answering questions.
Stays abreast of new discounts, offers, specials, and ticket broker relationships.
Front Services Guest Representative - Mandalay Bay
By MGM Resorts International At , Las Vegas, 89119
Partner with Housekeeping and other related departments to meet guest expectations and special requests
High school diploma or equivalent
Work varied shifts, to include weekends and holidays
To entertain the human race
Guest Services Specialist Jobs
By Swickard Auto Group At Las Vegas, NV, United States
Exceptional customer service skills and experience managing customer relationships.
Strong analytical skills with experience analyzing sales data and identifying trends and opportunities for growth.
Manage and grow our eCommerce sales channels for automotive sales, including acquisitions and retention.
Manage customer relationships, including responding to inquiries, handling customer complaints, and providing exceptional customer service.
Exceptional customer service and verbal and written communications skills
3+ years of experience in automotive eCommerce sales or a related field.
Guest Services Representative - Excalibur
By MGM Resorts International At , Las Vegas, 89109, Nv
Review out of order rooms for accurate return dates; report any room maintenance problems to management, housekeeping and/or engineering.
Balance clerk/cashier postings, cash and credit transactions on a daily basis
Assign rooms according to guest request and preferences whenever possible.
Pre-assign, pre-key and prepare all guest packets for designated arrivals.
Review/track/accommodate requests for changes and communicate to appropriate staff.
Assist front desk staff with the proper room assignments. Ensure hotel rooms are being blocked to allow for revenue maximization.
Manager, Guest Services Jobs
By MSG Sphere At , Las Vegas, 89169, Nv
Must take and pass TAM (Techniques of Alcohol Management) Nevada training class; Adheres to TEAM training guidelines.
Previous experience within Sports & Entertainment or theater operations is preferred.
Comfortable employing sound business judgement to manage conflict and resolve guest concerns with a sense of urgency.
Supervisor, Guest Services, Guest Experience Representative, Event Office Administrator
SPECIAL REQUIREMENTS OF THE JOB:
Responsible for physical inventory of all team member devices and equipment available for guest use.
Vip Guest Services Representative
By Golden Entertainment, Inc. At Las Vegas, NV, United States
At least one year of related experience or an equivalent combination of education and experience
Superior language skills and guest service abilities
Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting VIP services and the volume of transactions
Schedules, confirms, coordinates and accounts for VIP limousine services and assists with travel itineraries
Works closely with other departments, including casino hosts, to provide the highest level of service
Assigns guest rooms in accordance with current policies and procedures and processes check outs in an efficient and accurate manner
Guest Services Associate I
By Phoenix Children's Hospital At , Phoenix
C.Utilizes a customer relationship/resource/request management tool.
c.Utilizes a customer relationship/resource/request management tool.
C.Manages check in procedures regarding access for couriers, vendors, process services and surveyors.
Offering the most comprehensive care across ages, communities and specialties
Advancing education and training to shape the next generation of clinical leaders
c.Manages check in procedures regarding access for couriers, vendors, process services and surveyors.
Guest Services Assistant -Amenities- Evening
By NewYork-Presbyterian Hospital At , Manhattan, 10065, Ny $22.71 - $32.40 an hour
Two years related customer service experience with focus in healthcare or hospitality
Strong multitasking and problem solving skills
High School Diploma or GED
Computer proficiency including Microsoft Excel, Word & Google Docs.
2021 "Employees' Choice Awards: Best Places to Work" - Glassdoor
2021 " Best Workplaces in Health Care & Biopharma" - Fortune
Guest Services Representative - Days
By Orlando Health At Orlando, FL, United States
Maintains excellent working relationships with all hospital staff, management, and departments such as Volunteers, Social Work, and Home Health.
Maintains current knowledge of hospital personnel, departments and their locations in order to refer guests to the appropriate department or person.
Presents a professional image in dress, hygiene and communications skills.
Two (2) years of experience in a customer service setting.
Escorts guests to their in-hospital destinations as needed.
Provides information to all hospital team members.
Guest Services Representative Jobs
By Bluegreen Vacations At Peoria, AZ, United States
Go over qualifications with the guest.
Prior timeshare/resort/concierge experience a plus but not required
Responsibilities Include, But Are Not Limited To
Come prosper and grow with us! We offer:
Greets owners who arrive for their update presentation.
Keep track of the owner services representatives that owners will be sitting with.
Guest Services Supervisor At Clark Planetarium
By Salt Lake County At Salt Lake City, UT, United States
Participates in the daily management of the Guest Experience Team including new hire orientation, training, scheduling, and evaluating work performance.
Tests electrical supply for proper and adequate wiring to meet power requirements; designs and installs electrical power distribution systems.
Working Conditions And Physical Requirements
Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution
Medical coverage including a 100% county paid premium option-Dental and Vision coverage including coverage for adult designees
Health Savings account with a county contribution up to $1200/year, Flexible Spending Account
Guest Services Agent Jobs
By Essex Hotel Management At Lake Placid, FL, United States
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
Enjoy working as part of a team
Ability to work a flexible schedule including weekends and holidays
Guest Services Attendant Ft
By Table Mountain Casino Resort At Friant, CA, United States
High School diploma or equivalent unless otherwise waived by Human Resources Management
Able to perform night auditor duties as required in accordance with the Hotel Management System and Hotel Operations policies and procedures.
Excellent communication skills and a professional presentation
Previous hospitality (hotel, casino, reservations, front desk, or guest service) experience preferred
Offers and properly handles requests for wake-up calls
Promotes hotel services, facilities and outlets and becomes informed and knowledgeable of upcoming events/functions in the hotel and casino
Villanova Athletics Guest Services Staff
By Villanova University At Villanova, PA, United States
Attend customer service team member training and maintain comprehensive knowledge of game day information, rules, and regulations
Go above and beyond to enhance game day experience
Positive attitude toward taking on additional job responsibilities
The vision requirement includes the ability to review written and electronic materials in both digital and physical format
Physical Requirements and/or Unusual Work Hours:
Exceed customer service expectations of all Wildcat community members
Guest Services Representative Jobs
By Communications Engineering Company (CEC) At Superior, WI, United States

Guest Service Representative- Barkers Island Inn Proudly Operated by: OCI Hospitality Job Details Schedule: 3pm-11pm, including weekend availability Job Type: Both Full-time & Part-time ...

Guest Services Representative Jobs
By Lehigh Valley Health Network At , Hazleton, 18201
Knowledge, Skills and Abilities - Required
Strong telephone etiquette and computer skills.
Must be 18 years old or older
Proficient in Microsoft Office programs.
Guest Services Manager Jobs
By Geographic Expeditions (GeoEx) At United States
Exceptional verbal and written communication skills, including copy editing experience (creative writing skills a plus)
Strong organizational skills and impeccable attention to detail
Excellent technical skills and ability to learn new software quickly
Collaboration skills to build strong relationships with Sales & Groups teams and other members of the GSM team
Previous experience with a like-minded travel company is a plus
Knowledgeable, inspiring, dedicated, and supportive teammates
Guest Services Manager (Oem)
By Park Shore Waikiki At , Honolulu, 96815
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
Have knowledge of and assist in all emergency procedures as required.
Work closely with third party companies to help deliver seamless and enjoyable guest experiences.
At least 2 to 3 years of progressive experience in a hotel or a related field recommended.
Establish and maintain attentive, friendly, courteous and efficient hospitality at the Front Desk, Pool and Front Drive.
Assist with development of employee morale and ensure training of Guest Services personnel.
Guest Services Representative Jobs
By SSM Health At , Wentzville, 63385
Provides patient information in compliance with The Health Insurance Portability and Accountability Act (HIPAA) requirements and organizational privacy policies.
Income based medical insurance premium discounts
Daily Pay: Access your pay when you need it!
Receives, screens, routes and/or responds to all incoming inquiries for information, directions or concerns.
Receives guest suggestions and complaints and escalates through proper channels.
Identifies and report issues of safety and maintenance.
Customer Operations Manager- Guest Services
By Sentara Healthcare At , Charlottesville, 22911
Previous experiences designing, facilitating and developing materials for training required.
Bachelor's in business or related field required.
Travel to other sites as needed required.
Flexibility for evening or weekend meetings as needed required.
Click here to learn more about Sentara Martha Jefferson Hospital!
Guest Services Manager Overnight (Oem)
By Highgate At New Orleans, LA, United States
Maintains specified hours of cafeteria unless otherwise directed by management.
Perform other duties as required by management.
High school diploma or GED certification is preferred, and/or equivalent work experience.
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
Have knowledge of and assist in all emergency procedures as required.
Work closely with third party companies to help deliver seamless and enjoyable guest experiences.
Guest Services Supervisor Jobs
By Flik Hospitality Group At , Miami, 33131 $85,000 a year
Manages the pre meal experience with operations managers
Associates at Flik Hospitality are offered many fantastic benefits.
Works with Corporate Director of Hospitality & Culture and Regional Hospitality Champion to provide regular hospitality training to managers & associates
Passion, knowledge and appreciation of culinary arts, food and dining
Detail oriented with strong organizational skills
Problem solving skills - ability to communicate operational challenges, with recommended solutions where possible

Are you looking for a job that allows you to work with people and make a difference in their lives? Look no further! We are looking for an enthusiastic Guest Services Representative to join our team and provide exceptional customer service to our guests. You will be responsible for greeting guests, answering questions, and providing assistance with their needs. If you have a passion for hospitality and customer service, this is the perfect job for you!

Overview Guest Services is a customer service role that involves providing assistance to guests in a variety of settings, such as hotels, restaurants, and other hospitality venues. The primary goal of a Guest Services representative is to ensure that guests have a pleasant and enjoyable experience. Detailed Job Description Guest Services representatives are responsible for greeting guests, providing information about the venue, and responding to any inquiries or complaints. They may also be responsible for taking reservations, handling payments, and providing general customer service. In some cases, Guest Services representatives may also be responsible for providing concierge services, such as making restaurant reservations or arranging transportation. Job Skills Required
• Excellent customer service skills
• Ability to remain calm and professional in stressful situations
• Knowledge of hospitality industry standards
• Ability to multitask and prioritize tasks
• Excellent communication and interpersonal skills
• Knowledge of local attractions and services
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service or hospitality
• Knowledge of local attractions and services
• Ability to work flexible hours, including nights and weekends
Job Knowledge
• Knowledge of hospitality industry standards
• Knowledge of local attractions and services
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in customer service or hospitality
• Experience in a fast-paced environment
Job Responsibilities
• Greet guests and provide information about the venue
• Respond to inquiries and complaints
• Take reservations and handle payments
• Provide concierge services, such as making restaurant reservations or arranging transportation
• Ensure that guests have a pleasant and enjoyable experience