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Guest Services Jobs in Florida

Guest Services Representative - Days
By Orlando Health At Orlando, FL, United States
Maintains excellent working relationships with all hospital staff, management, and departments such as Volunteers, Social Work, and Home Health.
Maintains current knowledge of hospital personnel, departments and their locations in order to refer guests to the appropriate department or person.
Presents a professional image in dress, hygiene and communications skills.
Two (2) years of experience in a customer service setting.
Escorts guests to their in-hospital destinations as needed.
Provides information to all hospital team members.
Guest Services Agent Jobs
By Essex Hotel Management At Lake Placid, FL, United States
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
Enjoy working as part of a team
Ability to work a flexible schedule including weekends and holidays
Guest Services Manager (Oem)
By Park Shore Waikiki At , Honolulu, 96815
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
Have knowledge of and assist in all emergency procedures as required.
Work closely with third party companies to help deliver seamless and enjoyable guest experiences.
At least 2 to 3 years of progressive experience in a hotel or a related field recommended.
Establish and maintain attentive, friendly, courteous and efficient hospitality at the Front Desk, Pool and Front Drive.
Assist with development of employee morale and ensure training of Guest Services personnel.
Guest Services Manager Jobs
By Brittain Resorts & Hotels At , Myrtle Beach, 29577
Other job duties as required by the Resort Manager or General Manager.
College degree preferred, or 5 years in a supervisory or management position.
Responsibilities of the Guest Services Manager include, but are not limited to:
Benefits as discussed during the interview process.
Promptly resolving any guest complaints or issues.
Coordinating activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
Assistant Guest Services Manager
By Give Kids The World Village At , Kissimmee, 34746
Skills, Competencies, Education & Experience
Update and maintain in-house front office property management system as needed.
In-House front office property management, preferred.
Proven experience to delivery exceptional customer service.
Must be able to use creative problem solving skills and demonstrate decisiveness.
PC skills including Microsoft Outlook (Office, Word, Excel).
Guest Services Agent Jobs
By Highgate At Miami, FL, United States
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Guest Services Greeter Jobs
By Tampa General Hospital At Tampa, FL, United States
Hospital work experience or Customer Service experience in a health care setting preferred.
Demonstrates excellent written and verbal communication skills.
Must demonstrate conflict resolution and organizational skills.
High School Diploma or GED.
Proficiency in MS Office and ability to learn how to access EPIC.
Vice President, Reservations And Guest Services
By Crystal Cruises At Aventura, FL, United States
Support and manage sales activities in accordance with revenue targets and expectations.
10 years of experience in travel industry sales.
Extensive international destination knowledge, including Crystal destinations preferred.
Must be highly detailed-oriented with strong organizational and follow-up skills.
Ability to multi-task and thrive in a fast-paced environment where strategic brand-building efforts are priority – start-up experience a plus.
Set up our operational departments, including docs team, sales support, and operations.
Casino Guest Services Coordinator - Remote | Wfh
By Get It Recruit - Hospitality At Miami, FL, United States

We are seeking a passionate and customer-focused Coordinator to join our dynamic Global Casino Service team. As the Coordinator, you will be the shore-side casino host, dedicated to ensuring ...

Guest Services Agent Jobs
By Highgate At Key West, FL, United States
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Guest Services (Fast Casual)
By Bolay Fresh Bold Kitchen At Palm Beach Gardens, FL, United States
Prefer a minimum of one year of previous serving experience
Checks station before, during and after shift for proper set-up and cleanliness
Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
Ascertain guest satisfaction throughout the ordering process.
Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests
Valid Food Worker Card required
Guest Services (Fast Casual)
By Bolay Fresh Bold Kitchen At Boca Raton, FL, United States
Prefer a minimum of one year of previous serving experience
Checks station before, during and after shift for proper set-up and cleanliness
Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
Ascertain guest satisfaction throughout the ordering process.
Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests
Must be 16 years of age or older
Guest Services (Fast Casual)
By Bolay Fresh Bold Kitchen At Wellington, FL, United States
Prefer a minimum of one year of previous serving experience
Checks station before, during and after shift for proper set-up and cleanliness
Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
Ascertain guest satisfaction throughout the ordering process.
Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests
Valid Food Worker Card required
Guest Services (Fast Casual)
By Bolay Fresh Bold Kitchen At Pembroke Pines, FL, United States
Prefer a minimum of one year of previous serving experience
Checks station before, during and after shift for proper set-up and cleanliness
Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
Retrieves order from kitchen, confirms its accuracy and delivers it to guests
Ascertain guest satisfaction throughout the meal service
Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests
Guest Services Manager-Southernmost Beach Resort
By Southernmost Beach Resort At , Key West, 33040, Fl
Perform other duties as requested by management.
Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
Must maintain constant communication with Housekeeping, Reservations and the Credit Manager.
Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.
Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s.
Guest Services Representative (Part-Time)
By Miami-Dade County At , , Fl $15.45 an hour

Minimum Qualifications High school diploma or GED. One year of cash handling or customer/guest service experience is required. Must be able to work days, nights, holidays, and weekends on a ...

Senior Guest Services Jobs
By Oversee At Panama City Beach, FL, United States
Maintain knowledge of special rates / offers / promotions
Organized, detailed and time management oriented
Excellent verbal, written and interpersonal communication skills
Answer all reservation requests in a courteous and efficient manner
Provide information about our homes and amenities
Upsell additional facilities and services, when appropriate
Guest Services Representative Jobs
By Hendrick Lexus Charlotte At , Charlotte, 28212, Nc
Provides new hire Customer Management training when requested
Previous customer service experience desired. Excellent interpersonal, communication, and organizational skills are required.
Answers incoming phone calls in a courteous, prompt, and professional manager.
Manages the desk log, phone up log, loaner agreement log, dealer plate log, and gas card log.
Communicates effectively with Guest Services Manager and Greeters.
Reconciles/updates data entry with dealership software.
Luggage Porter - Guest Services
By The Breakers At , Palm Beach, 33480, Fl

Full Time (30+ hours per week)

Guest Services Manager (Pm)
By Concord Hospitality Enterprises At , West Palm Beach, 33401, Fl
Maintains a positive, cooperative work environment between staff and management.
Helps develop management talent by acting as a mentor for direct reports.
Acts as manager on duty for hotel and manages front desk operations.
Ensures employees understand policies, pay procedures, bonus plans and benefits.
We are hiring a Guest Services Manager
Benefits (Full Time Associates only)

Are you looking for a job that allows you to work with people and make a difference in their lives? Look no further! We are looking for an enthusiastic Guest Services Representative to join our team and provide exceptional customer service to our guests. You will be responsible for greeting guests, answering questions, and providing assistance with their needs. If you have a passion for hospitality and customer service, this is the perfect job for you!

Overview Guest Services is a customer service role that involves providing assistance to guests in a variety of settings, such as hotels, restaurants, and other hospitality venues. The primary goal of a Guest Services representative is to ensure that guests have a pleasant and enjoyable experience. Detailed Job Description Guest Services representatives are responsible for greeting guests, providing information about the venue, and responding to any inquiries or complaints. They may also be responsible for taking reservations, handling payments, and providing general customer service. In some cases, Guest Services representatives may also be responsible for providing concierge services, such as making restaurant reservations or arranging transportation. Job Skills Required
• Excellent customer service skills
• Ability to remain calm and professional in stressful situations
• Knowledge of hospitality industry standards
• Ability to multitask and prioritize tasks
• Excellent communication and interpersonal skills
• Knowledge of local attractions and services
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service or hospitality
• Knowledge of local attractions and services
• Ability to work flexible hours, including nights and weekends
Job Knowledge
• Knowledge of hospitality industry standards
• Knowledge of local attractions and services
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in customer service or hospitality
• Experience in a fast-paced environment
Job Responsibilities
• Greet guests and provide information about the venue
• Respond to inquiries and complaints
• Take reservations and handle payments
• Provide concierge services, such as making restaurant reservations or arranging transportation
• Ensure that guests have a pleasant and enjoyable experience