Register
Recruit Create CV

Guest Relations Manager Jobs

Guest Relations Manager Jobs
By Stay In OKC At Oklahoma City Metropolitan Area, United States
Strong time management skills, ability to assess and manage priorities, excellent verbal and written communication skills
Have experience with customer services, digital marketing, online advertising, some basic design skill
Personal coaching session with management team
Ability to handle multiple projects at the same time as well as prioritize and manage time efficiently
Approach job duties with a sense of ownership, confidentiality, commitment, honesty, loyalty and integrity
100% remote position so you can be anywhere
Manager Guest Relations - Remote | Wfh
By Get It Recruit - Hospitality At Florida, United States

We are a dynamic and customer-centric organization seeking a Manager of Guest Relations to join our team. We are committed to delivering exceptional experiences to our guests and maintaining our ...

Manager, Guest Relations Jobs
By Crystal Cruises At Aventura, FL, United States
Lead and support various ongoing projects as well as manage daily tasks in an organized manner.
Manage the guest evaluations and ensure that data is appropriately recorded along with owning follow up on any outstanding concerns.
Experience in consulting, coordination with IT/Data/Analytics teams, and relationship-building
Strong copywriting, editing and proofreading skills.
Must be highly detailed-oriented with strong organizational and follow-up skills.
Ability to multi-task and thrive in a fast-paced environment where strategic brand-building efforts are priority – start-up experience a plus.
Assistant Front Office/ Guest Relations Manager
By Cipriani At New York, NY, United States
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
Participating in training and development programs to improve job skills and knowledge
Performing other duties as assigned by the management team.
A bachelor's degree in luxury hospitality management, business administration, or a related field is preferred.
An understanding of budgeting, forecasting, and revenue management, as well as the ability to analyze financial reports, is desirable.
Proficiency in computer systems and software, including property management systems (PMS), central reservation systems (CRS), and Microsoft Office, is important.
Guest Relations Manager Jobs
By Spanish Peaks Mountain Club At Big Sky Meadow Village, MT, United States
Excellent organizational and time management skills
Staying informed of the latest offerings within the community to guarantee the guest experience is exceptional
Other duties as assigned by management.
2 to 3 years leadership experience in a luxury hotel preferred
Exceptional guest recovery skills & ability to translate those skills to associate development
Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook
Guest Relations / Receptionist Jobs
By Open Road Auto Group At New York City Municipal Archives, NY, United States
6 months of relevant work experience in customer service, receptionist/front desk, administrative role.
Maintain confidentiality of company and customer information at all times
Clear, friendly voice along with a professional demeanor
Welcomes visitors by greeting them in person or on the phone in a friendly and professional manner.
Answer incoming calls, transfer calls and/or take messages
Collect the total retail charges from the customer in cash, check, or authorized charge account
Guest Relations Agent Jobs
By Mountain View Grand Resort & Spa At Whitefield, NH, United States

Join our high-performance team, where Team Members personify service, innovation, and commitment to quality.

Guest Relations Representative Jobs
By Six Flags At Queensbury, NY, United States
Customer Service experience a plus, but not required
Strong communication skills, both oral and written, in addition to administrative, organizational, and public relations skills
Fun rewards, benefits, and more!
Assist Guests with the purchase of in park Admission and Group Sales Tickets as well as On-line Ticket sales and issues.
Assist Guests with purchasing, processing and maintaining Season passes and Memberships both On-line and in park.
Be able to use current Point of Sale (POS) system to process purchase transactions.
Guest Relations Agent - Hilo
By Blue Hawaiian Helicopters At Hilo, HI, United States
Knowledge of travel and/or ticket industry and concierge experience preferred
1-2 years of sales (or upselling) experience in a performance driven environment
Expert-level knowledge of the local area and attractions
Ability to overcome objections and offer alternate solutions
Excellent written and verbal communication skills (fluent English required, bilingual a plus)
Strong listening skills to be able to identify customer need
Guest Relations - $13-14/Hr
By Silverspot Cinema At Brookfield, WI, United States
Guest Relations - Education And/Or Experience
Check the LCD's for errors, if any, report them to a manager.
Always talk to the Chef or Manager to see at what time we want to stop seating Customers.
Guest Relations - Essential Duties And Responsibilities
Be aware of all movies by watching movie trailers to be able to inform guests about movie plots.
Check daily emails on outlook for Customer inquiries, current updates, changes, etc...
Director Of Guest Relations
By Elevate Care At Deerfield, IL, United States
Coordinate between new residents & unit managers to ensure their quick evaluation upon arrival.
Be knowledgeable with Microsoft Office (Outlook, Word, Excel)
Affordable Health Plan (Medical, Dental and Life insurance available)
Great culture and work environment
Plus Much More! Inquire Today
Welcome new Residents & their families to ensure a smooth, hassle-free move.
Guest Relations Associate - Fully Remote
By The Alinea Group At Chicago, IL, United States
Excellent organizational and time-management skills
Communicating directly with Managers, Chefs, and Ownership regarding food allergies, special requests, guest feedback, and press inquires.
Support the Event’s Manager by:
Maintaining a positive, empathetic, and professional attitude toward customers while responding promptly to their email inquires.
Communicating and coordinating with colleagues as necessary in either lead or support roles as assigned daily.
Preparing reservation by compiling detailed notes on dietary restrictions, celebrations, mobility restrictions, VIP status, and special requests.
Guest Relations Representative Jobs
By Casiola vacation homes At Orlando, FL, United States
High School diploma or equivalent and/or experience in a hotel, property management, and or customer service based profession preferred
1-3 years of reservations and customer/guest service experience
Offer guests upgrades, enhancements to their reservation
Salary: $15 to $18 per hour depending on experience
We love our guests, our owners, our partners, and our teammates and we make sure they love us too.
We love what we do and we do what we love.
Guest Relations Agent - Maui
By Blue Hawaiian Helicopters At Kahului, HI, United States
Knowledge of travel and/or ticket industry and concierge experience preferred
1-2 years of sales (or upselling) experience in a performance driven environment
Expert-level knowledge of the local area and attractions
Ability to overcome objections and offer alternate solutions
Excellent written and verbal communication skills (fluent English required, bilingual a plus)
Strong listening skills to be able to identify customer need
Guest Relations Jobs
By Silverspot Cinema At Brookfield, WI, United States
Guest Relations - Education And/Or Experience
Check the LCD's for errors, if any, report them to a manager.
Always talk to the Chef or Manager to see at what time we want to stop seating Customers.
Guest Relations - Essential Duties And Responsibilities
Be aware of all movies by watching movie trailers to be able to inform guests about movie plots.
Check daily emails on outlook for Customer inquiries, current updates, changes, etc...
Unit Manager - Parking Events & Guest Relations
By Texas Tech University At , Lubbock, 79409, Tx $5,000 a month
Knowledge of parking operations, regulations and office management.
Responsible for day to day operation and management of the entry stations and event parking operations.
Coordinate with members of management team to ensure adequate dissemination of information to departmental employees.
Must be knowledgeable of the Texas Tech campus and the parking rules and regulations.
Ability to recruit and manage conflict resolution that promotes a favorable outcome for all parties.
Unit Manager - Parking Events & Guest Relations
Guest Relations Manager Jobs
By Marriott International, Inc At , New York, 10019, Ny $74,000 - $96,000 a year
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence.
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Director Of Guest Relations
By Elevate Care Riverwoods At Illinois, United States
Coordinate between new residents & unit managers to ensure their quick evaluation upon arrival.
Be knowledgeable with Microsoft Office (Outlook, Word, Excel)
Affordable Health Plan (Medical, Dental and Life insurance available)
Great culture and work environment
Plus Much More! Inquire Today
Welcome new Residents & their families to ensure a smooth, hassle-free move.
Guest Relations Officer Jobs
By InterContinental Kuala Lumpur At Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
· Basic reading. Some housekeeping experience and ability to speak English preferred.
· At the beginning of each shift, prepare for VIP arrivals and ensure guest preferences are met
· Promote team work and quality service through daily communications and coordination with other departments.
· Check emails and follow up accordingly
· Review Guest Arrival Reports and PMS Opera to identify and resolve membership status discrepancy
· Report, turn in, and/or log all lost and found items according to established procedures.
Guest Relations Agent At The Ritz Carlton Chicago
By Sage Hospitality Group At Chicago, IL, United States
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Must be fluent in oral and written English.
Must be able to read written communiques and monochrome computer screen.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.

Are you looking for an exciting opportunity to make a difference in the hospitality industry? We are looking for an experienced Guest Relations Manager to join our team and provide exceptional customer service to our guests. As the Guest Relations Manager, you will be responsible for creating a welcoming and friendly atmosphere for our guests and ensuring their satisfaction. If you have a passion for hospitality and customer service, this is the perfect job for you!

Overview Guest Relations Managers are responsible for providing excellent customer service to guests and ensuring their satisfaction. They are in charge of managing the front desk, handling customer inquiries, and resolving any customer complaints. They also coordinate with other departments to ensure that guests have a pleasant experience. Detailed Job Description Guest Relations Managers are responsible for providing excellent customer service to guests and ensuring their satisfaction. They are in charge of managing the front desk, handling customer inquiries, and resolving any customer complaints. They also coordinate with other departments to ensure that guests have a pleasant experience. They must be knowledgeable about the hotel’s services and amenities, as well as local attractions. They must be able to handle difficult situations with tact and diplomacy. Job Skills Required
• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to handle difficult situations
• Knowledge of hotel services and amenities
• Knowledge of local attractions
• Ability to work in a fast-paced environment
• Ability to multitask
Job Qualifications
• Bachelor’s degree in hospitality management or related field
• Previous experience in a customer service role
• Knowledge of hotel operations
• Knowledge of local attractions
• Ability to work in a fast-paced environment
• Ability to multitask
Job Knowledge
• Knowledge of hotel services and amenities
• Knowledge of local attractions
• Knowledge of hotel operations
Job Experience
• Previous experience in a customer service role
• Previous experience in a hospitality management role
Job Responsibilities
• Manage the front desk and handle customer inquiries
• Resolve customer complaints
• Coordinate with other departments to ensure guests have a pleasant experience
• Provide excellent customer service to guests
• Ensure guest satisfaction
• Maintain knowledge of hotel services and amenities
• Maintain knowledge of local attractions