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Recruited by Silverspot Cinema 11 months ago
Address Brookfield, WI, United States
Guest Relations - $13-14/Hr
Company | Silverspot Cinema |
Address | Brookfield, WI, United States |
Employment type | FULL_TIME |
Salary | |
Category | Movies, Videos, and Sound |
Expires | 2023-07-25 |
Posted at | 10 months ago |
Silverspot Cinema offers a competitive salary, great benefits and growth opportunities for our Team Members! Our culture thrives on developing and growing our team from within. Paid holidays and fun perks for ALL POSITIONS - Free movie passes, popcorn and soda and employee discounts. Vacation, sick leave, health insurance plus many other supplemental benefits for full-time employees.
- Keep kiosks clean and in proper working order as well as surrounding area.
- Show Guest where to find exits and bathrooms.
- Be familiar with property safety, first aid and fire and emergency procedures and how to operate equipment safely and sensibly. Initiate action to correct a hazardous situation and notify supervisors immediately of potential dangers. Log security incidents and accidents in accordance with Cinema requirements.
- Bus lounge tables and wipe the tables down when needed.
- Other duties as assigned.
- Check daily emails on outlook for Customer inquiries, current updates, changes, etc...
- Check to see if there are any voices messages and respond back immediately.
- Always talk to the Chef or Manager to see at what time we want to stop seating Customers.
- If you happen to notice the candy is low give concessions a friendly reminder.
- Sweep up the floor whenever needed.
- Collect and clean all 3D glasses throughout the day as needed.
- Ten minutes after the last movies put the Sliding glass doors on “one-way” and/or lock the doors to ensure that guest traffic can only exit the theater.
- Restock business cards, envelopes, gift cards and ticket printer paper at the hostess stand when needed.
- Take out the tickets that are to be picked up that day and place them to the right of the right monitor for convenience and fast pick up.
- If a kiosk is not working document it in our Kiosks log book, turn off the kiosk and place an “Out of order” sign on the kiosk then notify a manager.
- Check the LCD's for errors, if any, report them to a manager.
- Responsible for scanning tickets for customers and assisting them to find their auditorium prior to Movie performances.
- Prepare outside seating for the day.
- You are responsible for shutting down and locking the kiosks at the end of the day.
- Be aware of all movies by watching movie trailers to be able to inform guests about movie plots.
- Check the paper level on the kiosk to have an idea of which ones to keep an eye on and when to change.
- Standing outside when it’s hot or cold for one to two hours at a time.
- Lifting 25-30 pounds of Kiosk receipt paper
- Moving heat lamps and restocking propane tanks when necessary
- Moving tables together in the Restaurant or outside - lifting
- Cleaning the tables and sweeping/mopping the floors when necessary - bending
- Moving the Podium inside and outside daily
- Building standees when necessary
- Required to stand for five+ hours at a time.
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