Guest Relations / Receptionist Jobs

Guest Relations / Receptionist / Appointment Setter

The GRS supports the all departments by providing excellent customer relations support, promptly handling calls, assist with basic questions, and providing an awesome customer experience.

What You Do

• Keep fresh complimentary snacks and beverages for customers when necessary
• Clear, friendly voice along with a professional demeanor
• Maintain confidentiality of company and customer information at all times
• Answer incoming calls, transfer calls and/or take messages
• Collect the total retail charges from the customer in cash, check, or authorized charge account
• Welcomes visitors by greeting them in person or on the phone in a friendly and professional manner.
• Maintain and keep tidy customer areas
• Attending to customers that may be waiting
• Provide the customer with the proper change and/or receipts

Who You Are

• 6 months of relevant work experience in customer service, receptionist/front desk, administrative role.
• Team Player
• Outgoing personality
• Professional presentation
• People Person
• Excellent communication skills

Open Road Auto Group owns and operates over twenty-five automotive facilities including seventeen dealerships throughout the New York/New Jersey metropolitan area. Currently, we are ranked as one of the largest automotive groups in the nation by Automotive News. We specialize in providing “in-demand” vehicles, both new and pre-owned, for our customers who have come to expect a “Five Star customer service experience”.

With over 50 years of automotive experience, our mission is to remain one of the premier automobile retailers in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers and in doing so; we strive to develop a highly motivated, world-class, workforce that is committed to satisfying their needs.

At Open Road we know our employees, and their achievements, drive our culture and success.

Our Total Compensation Rewards Program Includes

BASE PAY - Determined by competitive market pay rate for your job, your skills, experience and performance

BONUSES - Rewards achievement of specific business goals, in eligible positions

BENEFITS - Include wellness coverage, optional benefits, income protection, 401(k), purchase programs, such as:

• Leadership Training Programs
• Short and Long Term Disability
• Life Insurance
• Volunteer Time
• 401(k) Retirement Plan with employer match
• Manufacturer Certifications
• Wellness Initiatives
• Medical, Dental and Vision Plans
• Vacation Time
• Vehicle Purchase Discounts
• Personal Time

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