Guest Recognition Manager Jobs
Manager - Travel Agent Rewards & Recognition Programs - Remote | Wfh
By Get It Recruit - Hospitality
At Bayside, WI, United States
Sr. Manager, Customer Data And Recognition
By General Motors
At Warren, MI, United States
Guest Recognition Specialist Jobs
By Four Seasons Hotels and Resorts
At Palm Beach, FL, United States
Department Assistant-24/7 Recognition – 24/7 Recognition
By Eisenhower Health
At Rancho Mirage, CA, United States
Product Revenue Recognition, Finance Manager
By Microsoft
At , Redmond, 98052, Wa
$112,200 - $194,800 a year
Guest Commerce Manager Jobs
By Royal Caribbean Group
At Miami, FL, United States
Manager Of Revenue Recognition
By Renaissance Learning
At United States
Recognition & Incentives Coord Jobs
By Kforce Inc
At United States
Guest Recognition Specialist Jobs
By Four Seasons Hotels and Resorts
At Austin, TX, United States
Are you a people person? Do you have a passion for hospitality? We are looking for a Guest Recognition Manager to join our team and help create memorable experiences for our guests. As the Guest Recognition Manager, you will be responsible for developing and implementing recognition programs that will ensure our guests feel valued and appreciated. If you have a knack for creating meaningful connections and providing exceptional customer service, this is the job for you!
Overview The Guest Recognition Manager is responsible for creating and managing a program that recognizes and rewards guests for their loyalty and patronage. This position works closely with the marketing, sales, and customer service teams to ensure that guests are provided with a positive and memorable experience. Detailed Job Description The Guest Recognition Manager is responsible for developing and managing a comprehensive guest recognition program. This includes creating and implementing strategies to reward guests for their loyalty and patronage, as well as developing and managing a database of guest information. The Guest Recognition Manager will also be responsible for creating and managing promotional campaigns to increase guest loyalty and engagement. Additionally, the Guest Recognition Manager will be responsible for analyzing guest data to identify trends and opportunities for improvement. Job Skills Required• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of marketing and promotional strategies
• Proficiency in Microsoft Office Suite
• Knowledge of database management systems
Job Qualifications
• Bachelor’s degree in marketing, business, or a related field
• At least 3 years of experience in customer service or marketing
• Experience in developing and managing loyalty programs
• Experience in data analysis and reporting
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of marketing and promotional strategies
• Knowledge of database management systems
• Knowledge of loyalty program development and management
Job Experience
• At least 3 years of experience in customer service or marketing
• Experience in developing and managing loyalty programs
• Experience in data analysis and reporting
Job Responsibilities
• Develop and manage a comprehensive guest recognition program
• Create and implement strategies to reward guests for their loyalty and patronage
• Develop and manage a database of guest information
• Create and manage promotional campaigns to increase guest loyalty and engagement
• Analyze guest data to identify trends and opportunities for improvement
• Monitor and evaluate the effectiveness of the guest recognition program
• Respond to guest inquiries and complaints in a timely and professional manner
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