Guest Experiences Employee Jobs

Deep experience in hotel and housing management –

Short- and long-range planning and proactive management and prioritization of timelines and priorities

Proven excellence in participating in cross-team program management

Logistics and management for key conference elements (in-person and virtual) included but not limited to the below:

B2B corporate events experience (Sr Mgr 8+ years; Mgr 5+ years)

Experience working with on-site vendors, labor and external agencies

Work closely with divisional stakeholders to deliver data-based reporting tools for Experiences.

Bachelor’s degree in data-science or business administration, or equivalent training and experience required.

Experience with data tools such as: SQL, Tableau, Excel, etc. required

3+ years experience in data or analytics roles including a solid understanding of both data analysis and data instrumentation preferred.

3+ years’ experience working collaboratively with business teams, building reports and analyzing performance preferred.

Experience with web-based data, including developing funnel metrics preferred.

Assist and lead boathouse staff in performance of job duties and responsibilities.

Refer any disciplinary issues to the Guest Experiences Manager for review

Performs job duties in accordance with Great Parks policies, procedures, and performance expectations.

Enforce work rules such as dress and personal hygiene requirements.

Enforces food and beverage preparation requirements to ensure quality of service and food products to guests.

Be required to fill in shifts for absences, as well as provide additional assistance during peak activity times.

Performs job duties in accordance with Great Parks policies, procedures, and performance expectations.

Great customer service experience preferred.

Written and verbal communication, basic math skills and basic computer skills.

Maintains confidentiality of confidential and sensitive information.

Works assigned schedule, exhibits regular and punctual attendance, and works outside of normal schedule as required.

Must be at least 18 years old or 19 years old if serving alcohol.

You have excellent time management, follow-up, and organizational skills with ability to prioritize workload, and a strong attention to detail.

Foster close, positive relationships with artists and artist management

Successfully deliver fan-centric experiences that drive awareness, engagement, conversion and loyalty between fans and artists

You are passionate about music and have experience working with talent

You have strong leadership, relationship building & problem-solving skills

15+ years experience working in marketing in the music and/or entertainment industry.

Performs job duties in accordance with Great Parks' policies, procedures, and performance expectations.

Great customer service experience preferred

Written and verbal communication, basic math skills and basic computer skills.

Maintains confidentiality of confidential and sensitive information.

Works assigned schedule, exhibits regular and punctual attendance, and works outside of normal schedule as required.

Greets and serves guests to ensure satisfaction. Handles guest inquiries.

Experience in an EA support role, having managed calendars and providing support for multiple executives simultaneously

Manage various internal events and off-sites

Excellent organizational and communication skills

Strong problem-solving skills with the ability to see the big picture

Positive attitude and team player, especially when faced with changing responsibilities

Maintaining calendars for 2-4 executives including booking and confirming meetings

Working closely with the Guest Operations Manager to ensure key clients have the best experience and flexible/adaptable packages

Ability to understand the principles of effective customer relationship management.

The delivery of high-end services and experiences as well as building client relationships.

At least 2 years of experience in a similar role

Experience of clients at a senior level.

Experience of working at major events

A proven track record in the creation and implementation of Dev and Ops process, management and escorted group travel experiences

Manage the Experiences team that designs, operates and manages the portfolio of Modern Adventure travel experiences:

Manage and oversee the operations team to ensure the smooth running of all operational aspects of the business

Manage and oversee the Guest Services team that is responsible for all guest communications, questions and escalations

10+ years of experience in roles in travel development and operations

Strong financial acumen and experience owning trip P&L’s

6+ years of product management experience or equivalent domain experience, preferably in e-commerce, digital experience, or Content Management

Manage internal and external Marketing and Creative partner resourcing to support Marketing Driver product initiatives across the site/App experiences

Expand upon existing Marketing Content Drivers strategies to develop Marketing Driver experience improvements at scale with tooling and organizational support

Identify key Marketing Driver Experience innovation priorities with action plans

Ensure Marketing Driver improvements are financially viable by developing and modeling ROI scenarios with finance

Four-year degree or equivalent experience

Uses problem solving skill to manage any customer conflicts appropriately and refers particularly difficult challenges to supervisor.

Enforce food and beverage preparation requirements to ensure quality of service of food products to guests.

Completes online and in-person training necessary to job duties.

Performs job duties in accordance with Great Parks policies, procedures, and performance expectations.

Provide training, guidance, and coaching to part-time staff.

Assist in promoting food and merchandise sales through daily public relations with customers and development of sales promotions and special events

Take on big responsibility. Netflix offers autonomy and substantial scope to PM leaders.

Excellent verbal and written communication skills and ability to present technical content to non-technical audiences.

Demonstrated leadership working effectively with designers, data scientists, engineers, researchers and colleagues across content, communications, and marketing.

As a leader on the PM team at Netflix, you will:

Manage and work alongside other members of the Digital Experience team, providing thoughtful guidance, strong leadership development, mentorship, and coaching

Works closely with functional leaders across the organization to ensure products, sites, or landing pages are optimized for the customer experience

Responsible for creating, defining, and improving our current CRO and experience optimization processes, frameworks, and infrastructure

Experience developing a small team from the ground up

Google Analytics, Google Optimize or other analytic platform experience

Experience managing the end-to-end experimentation process, including hypothesis setting, test design, KPI selection and goals, test execution, results measuring, and recommendations.

Contract and manage vendor relationships

Bachelor’s degree with minimum 3-5 years of event production experience

Ability to work in a fast-paced environment, multitask, and prioritize responsibilities

Excellent interpersonal, communication, and problem-solving skills

Experienced with G Suite, Excel, Keynote, PowerPoint

Own all elements of event execution, from strategy and ideation to execution and post-event wrap-up

Independently manage and maintain a portfolio of clients / members

2-3 years of experience working in a client service position

Strong knowledge of luxury consumers across North America, Europe, Asia.

Set and work within agreed goals

Demonstrate responsible decision making for customer escalations, encouraging quick resolution for the customer

Ability to handle multiple long-range projects, while prioritizing the upkeep of daily tasks

Experience in a research leadership role with team management responsibilities in an industrial research lab.

Lead the strategy around multimodal research, evaluate the market landscape, and continuously evolve the technologies and capabilities of the lab

Strong analytical, mathematical modeling, optimization, and software skills and ability to work with multiple levels of abstractions

Excellent interpersonal & communication skills, including scientific writing, presenting, and formal briefings

Minimum 20+ years of experience in research or engineering.

Data Mining and Knowledge Discovery

Partner with the Experience Manager and various departments to create encore moments for employees and guests at every show.

Research best practices and collaborate with the Experience Manager to develop venue opportunities to increase employee engagement, increase guest satisfaction.

Must possess strong problem-solving skills and demonstrated experience finding creating solutions.

Proficient computer skills required including the ability to use the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Possess a positive outlook, strong communication skills and the ability to engage others.

1 years' plus of administrative experience.