Guest Experiences Attendant Ii

Join our team as a Guest Experience Attendant II and work in the Snack Bar, as a Tee Master, or in the Pro Shop at Little Miami Golf Center! At Great Parks, our team members work together to preserve and protect natural resources and to provide outdoor recreation and education in order to enhance the quality of life for present and future generations.

This part time position works various shifts including evenings, weekends, and holidays.

The successful Guest Experiences Attendant II greets and serves guests at the Snack Bar, on the course as the Tee Master, and in the Pro Shop. Position frequently includes cash handling and reservation responsibilities. Standard practice allows employee to proceed alone on regular duties with questionable situations referred to supervisor.

• Prepares food products and maintains clean and sanitary conditions.
• Maintains confidentiality of confidential and sensitive information.
• Greets and serves guests to ensure satisfaction. Handles guest inquires.
• Transports change orders, merchandise, food, mail and supplies.
• Works assigned schedule, exhibits regular and punctual attendance, and works outside of normal schedule as required.
• Must be at least 18 years old or 19 years old if serving alcohol.
• Maintains cleanliness of guest and employee areas including restrooms. May include other housekeeping duties.
• May be required to complete alcohol service training on an annual basis.
• Organizes, fills orders maintains inventory records.
• Operates point-of-sale system, reservation system, cash box and cash register.
• Opens facilities and prepares for daily business. Closes and secures facilities at end of business day.
• Performs job duties in accordance with Great Parks policies, procedures, and performance expectations.
• Takes inventory of merchandise and records results.

Qualifications

• Written and verbal communication, basic math skills and basic computer skills.
• May be required to complete safe food service training on an annual basis.
• Great customer service experience preferred.

Benefits include membership in Ohio Public Employees Retirement System and free or discounted use of many Great Parks' recreational activities.

Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.

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