Ground Operations Support Associate Jobs

Manage both inbound and outbound contacts

1+ years of high-volume customer service experience required or customer service focused roles

Experience with computers, the internet, and customer support tools

Must have excellent verbal and written communication skills

Must have strong verbal and written communication skills

100% health, vision, and dental benefits coverage for employees, and 50% coverage for eligible dependent

Experience with Warehouse Management Systems (WMS)

Perform other duties as assigned by management

Manage inbound/outbound communications with carriers, vendors, CS, and sales reps.

Strong computer and spreadsheet skills

Minimum of 1yr administrative and/or customer service experience

Excellent written and verbal communication skills

Work cross-functionally with various supporting teams, internal and external drivers to support outstanding driver experiences and meeting service level requirements

Must be a skilled driver with an excellent driving record

Excellent communication, influencing, and listening skills. You can communicate openly and effectively, while positively influencing team members

Previous parking industry experience experience is a plus

Must have a valid and active U.S. driver's license

Ability to lift, push and pull at least 50 pounds.

•Equivalent education work experience, knowledge, and skills may qualify.

•Knowledge of airline and airport operations, applicable FAA requirements, policies and procedures for commercial operations

•One (1) year of aviation general or commercial operations and/or FBO line staff/ramp experience

•Strong written and verbal communication skills

•Working knowledge of Microsoft Office Suite applications

We are in search of a Ground Operations Coordinator.

Excellent leadership, interpersonal, and communication skills, with the ability to collaborate effectively across departments and manage diverse teams.

S trong analytical and problem-solving skills, with the ability to make data-driven decisions and drive results.

Knowledge of regulatory compliance, safety protocols, and quality standards applicable to warehouse operations.

Ability to work in a fast-paced, tech-driven, dynamic environment

Strong personal computer skills and knowledge of other office equipment

Two to four years of experience in business and general office environment

Good understanding of the business and broad office skills

Demonstrated administrative skills and acute attention to detail

Strong reading, writing and mathematical skills

Ability to manage multiple tasks/projects and deadlines simultaneously

Efficient organizational & time management skills

Data Entry and 10 key experiences

Basic Computer Skills – Microsoft Word, Excel and Mortgage Software Platform (MSP).

Two to four years of experience in business and general office environment

Process loan modification requests by reviewing terms, updating principle and interest.

Perform other duties as assigned