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Global Head Of Service Delivery Jobs

Global Delivery Head (Vp)
By HCLTech At New Jersey, United States
o Lead all Exec communication and stakeholder management within the client organization.
Minimum Experience - 20 + Years of Experience in IT/BPO operations
Skill set - Necessary Skills
· Strong expertise and domain knowledge of Telecom Network Services is mandatory.
· Experience in managing global operations with direct accountability for P&L.
· Experience of managing complex and large global transitions
Global Delivery Head (Vp)
By E-Solutions At New York, NY, United States
o Lead all Exec communication and stakeholder management within the client organization.
We are searching for applicants below business requirements for one of our Telecom client.
Minimum Experience 20 + Years of Experience in IT/BPO operations
Skill set - Necessary Skills
 Strong expertise and domain knowledge of Telecom Network Services is mandatory.
 Experience in managing global operations with direct accountability for P&L.
Global Service Delivery Head -Vp
By HCLTech At New York, United States
Lead all Exec communication and stakeholder management within the client organization.
Skill set - Necessary Skills
· Strong expertise and domain knowledge of Telecom Network Services is mandatory.
· Experience in managing global operations with direct accountability for P&L.
· Experience of managing complex and large global transitions
Build and drive a culture of transformation with the client that aligns with contractual commitments and beyond.
Global Service Delivery Partner Lead
By NVIDIA At Washington, United States
10+ years of proven success with partner alliance management and cloud service providers.
Devise enablement plans and help the Developer base at an SDP to improve their abilities on GPU accelerated computing.
High energy with effective communication and written skills.
Experience and flair in addressing senior leaders and large audiences.
Familiarity with modern computing techniques and the ability to scale up technical knowledge to serve the needs of demanding technology companies.
Bachelor’s degree or equivalent experience.
Head Of Service Delivery
By E-Solutions At United States
We are searching for applicants below business requirements for one of our clients.
Hope you are doing well!
This isTaikhum,and I work as a Technical Recruiter forE-Solutions Inc.
The details of the position below:
Mode Of Hiring: Full Time
·Client is looking for Infrastructure exp.
Head Of Service Delivery
By hellocare.ai At Clearwater, FL, United States
Strong experience in service and delivery management, with a deep understanding of service delivery processes and best practices.
Strong leadership and management skills, with the ability to lead and motivate a team of service and delivery professionals
Strong project management skills and ability to lead multiple projects simultaneously.
Bachelor's degree in a related field, such as healthcare administration, business administration, or technology management. An advanced degree is a plus.
Lead and manage the service and delivery processes, responsible for the deployment and ongoing support of hellocare’s telehealth solutions
Collaborate with the sales team to ensure successful pre-sales engagement, and to understand client requirements and expectations
Vp Of Service Delivery
By Hayden AI At Oakland, CA, United States
Provide expert work order management through driving, following up and closure of assigned trouble tickets.
Manage and correlate multiple events to a single incident.
Effectively manage customer expectations (status and clear description of activities).
Drive service & engineering improvements and establish end-to-end service thinking & 'customer journey-led' working across the portfolio.
Create and define process to troubleshoot and provide corrective action.
Work with multiple internal and external teams to restore service in a timely manner.
Head Of Enterprise Service, Pico
By ByteDance At , San Jose, 95110, Ca $135,000 - $327,600 a year
More than 5 years of team management experience, with strong cross-team and cross-regional communication and collaboration skills.
Over 10 years of experience in the ToB industry, with the ability to operate global/key regional enterprise business.
Fully responsible for PICO's global enterprise market business, including sales, marketing, and product planning.
Develop global product and technology strategies, plan operational objectives, and promote implementation.
Analyze the market landscape of various international regions, lead regional business growth, and increase market share in key countries.
Explore typical XR enterprise service scenarios by identifying pain points in the industry.
Global Head Of It Service Management
By FRESENIUS At , Lexington, 02421, Ma
Manage ITSM tools and systems, including service desk, change management, incident management, problem management, and knowledge management systems.
Strong management skills with the ability to lead cohesive and productive teams.
Strong interpersonal skills with the ability to communicate with all levels of management through diplomacy and tact.
Evaluate and recommend information systems strategies to members of management.
Prepare management activity and progress reports on all department systems analysis and programming activities.
Create and publish metrics, including KPIs and OKRs for management on ITSM tools, processes, and adherence.
Global Head Of It Service Management
By Fresenius Medical Care At United States
Manage ITSM tools and systems, including service desk, change management, incident management, problem management, and knowledge management systems.
Strong management skills with the ability to lead cohesive and productive teams.
Strong interpersonal skills with the ability to communicate with all levels of management through diplomacy and tact.
Evaluate and recommend information systems strategies to members of management.
Prepare management activity and progress reports on all department systems analysis and programming activities.
Create and publish metrics, including KPIs and OKRs for management on ITSM tools, processes, and adherence.
Service Delivery Analyst - Global Payment Network (Spanish Required)
By Amex At , Phoenix, Az $70,000 - $135,000 a year
The successful candidate will have the ability to adapt to ever-changing processing requirements and tools.
Preferred degree in Computer Science, Network, Finance or related field
Preferred 5-10 years of applicable experience.
Ability to demonstrate professional and courteous oral and written communication skills is required.
Excellent soft skills including: Listening, Self-Control, Positivity, Assertiveness, Conflict Resolution, Empathy, Depersonalization & Taking Responsibility
Experience with business processes or operations around authorizations & file transfers
Delivery Head Jobs
By Mphasis At Charlotte, NC, United States
Drive and deploy Knowledge Management/Best Practices across the account.
Leverage the Mphasis’s knowledge management portal across the account and monitor & track trainings.
Minimum of 10 years of experience in IT service delivery, project management, or a related field
Strong leadership and team management abilities
Knowledge of talent acquisition and talent management practices
Familiarity with industry-standard project management and quality assurance tools and frameworks
Global It Service Delivery Director
By JMR Global Limited At United States
Demonstrable supplier / vendor management and SLA reporting skills
To succeed in this role, it is essential that you have the following skills and experience:
Strong communication, reporting and decision-making skills – ability to balance conflicting interests and prioritize effectively.
Excellent English language skills – written and spoken
Strong ITIL knowledge & best practises
Experience in working in a multi-site, cross continental organisation

Are you looking for an exciting opportunity to lead a global team of service delivery professionals? We are looking for a Global Head of Service Delivery to join our team and help us deliver exceptional customer service to our clients around the world. You will be responsible for developing and executing strategies to ensure the highest levels of customer satisfaction and service quality. If you have a passion for customer service and a proven track record of success, we want to hear from you!

Overview:

The Global Head of Service Delivery is responsible for leading and managing the global service delivery team. This role is responsible for ensuring that the service delivery team is meeting customer expectations, providing high-quality service, and driving operational excellence. The Global Head of Service Delivery will be responsible for developing and executing strategies to ensure the team is meeting customer needs and delivering on commitments.

Detailed Job Description:

The Global Head of Service Delivery is responsible for leading and managing the global service delivery team. This role is responsible for ensuring that the team is meeting customer expectations, providing high-quality service, and driving operational excellence. The Global Head of Service Delivery will be responsible for developing and executing strategies to ensure the team is meeting customer needs and delivering on commitments. This role will be responsible for developing and maintaining relationships with customers, partners, and vendors. The Global Head of Service Delivery will also be responsible for developing and managing service delivery processes, policies, and procedures.

What is Global Head Of Service Delivery Job Skills Required?

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to develop and maintain relationships with customers, partners, and vendors
• Ability to develop and manage service delivery processes, policies, and procedures
• Ability to analyze data and develop strategies to improve service delivery
• Knowledge of customer service best practices
• Knowledge of IT service delivery

What is Global Head Of Service Delivery Job Qualifications?

• Bachelor’s degree in Business, IT, or related field
• 5+ years of experience in service delivery or related field
• Experience leading and managing a global service delivery team
• Experience developing and executing strategies to improve service delivery
• Experience developing and managing service delivery processes, policies, and procedures

What is Global Head Of Service Delivery Job Knowledge?

• Knowledge of customer service best practices
• Knowledge of IT service delivery
• Knowledge of project management principles and practices
• Knowledge of service level agreements

What is Global Head Of Service Delivery Job Experience?

• 5+ years of experience in service delivery or related field
• Experience leading and managing a global service delivery team
• Experience developing and executing strategies to improve service delivery
• Experience developing and managing service delivery processes, policies, and procedures

What is Global Head Of Service Delivery Job Responsibilities?

• Lead and manage the global service delivery team
• Develop and execute strategies to ensure the team is meeting customer needs and delivering on commitments
• Develop and maintain relationships with customers, partners, and vendors
• Develop and manage service delivery processes, policies, and procedures
• Analyze data and develop