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FULLY REMOTE Customer Care Representative Jobs in Union, Arkansas

Customer Service Representative (Fully Remote)
By Verisys At United States
Manages team mailbox, responds to emails within 8 business hours, and logs Salesforce cases to track progress of requests
Strong customer service, critical thinking and problem-solving skills
Excellent written and verbal communication skills
Experience in Healthcare or related industry
Schedule requirements: 4 x ten hour shifts: Monday - Thursday from 7:30am-5:30pm MST
Provides excellent customer service via calls, chats, and emails
Remote Customer Care Manager
By The Ash Group At United States
• Basic Project Management skills
*2-3 years Telecom exp in CLIENT FACING/REPORTING roles in service delivery, implementation, order management.
• Provide critical date management and escalation support to meet committed delivery objectives.
*Networking knowledge Previous CCMs preferred.
•Meet learning, development and personal growth objectives to provide a superior customer experience.
• Have a working knowledge of the implementation workflow
Customer Care Representative - Remote - Nationwide
By Cardinal Health At United States
Previous experience working in a remote/work from home setting is preferred
2-4 years experience in high volume call center preferred where communication and active listening skills have been utilized
High school diploma, GED or equivalent, or equivalent work experience, preferred
Prior experience working with Microsoft Office is preferred          
Prior experience working with order placement systems and tools preferred
Root cause analysis experience preferred
Fully Remote Customer Service Representative.
By Valvoline Global KSA, an Aramco company At United States
Quoting prives for services offered by the retail locations and their partners.
Assess customers needs and requirements to help drive them into our stores
Utilizing research skills to troubleshoot customer issues
Remote position requires stable high speed internet and ability to hard wire directly to router
Terms and conditions apply and benefits may differ depending on position.
At least one year of customer service experience or call center experience
Fully Remote Healthcare Customer Service ($20.00 / Hour)
By Talentify.io At United States
Minimum of 1 year of call center/customer support experience
Healthcare and/or outbound call center experience is a plus
Excellent verbal and written communication skills
Applicants with disabilities can request reasonable accommodations by calling 888-237-6835 or emailing [email protected]
Receive inbound phone calls as part of the inbound voice (dialer) team
Follow up on unresolved patient issues through outbound phone calls
Customer Service Representative – Respiratory Intake - Full-Time, Mon-Fri, Fully Remote
By Talentify.io At United States
Perform insurance and benefit verification, including obtaining prior authorizations
Preferred experience with insurance payers in North and South Carolina
Strongly preferred experience with patient admissions and customer service in a referral source-based practice setting
Customer service experience in a Home Medical Equipment company or healthcare services business is acceptable
Previous experience working with respiratory and enteral therapy patients, with a preference for pediatric patients
Referral bonuses & Plum Benefits Discount Ticket Program
Customer Care Representative Ii (Us Remote)
By Elevance Health At United States
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Ability to obtain your Associate’s or Bachelor’s degree or further your education with tuition reimbursement.
National +50 Miles away from nearest PulsePoint, National +50 Miles away from nearest PulsePoint
A career path with opportunity for growth
Affordable Health Insurance, Dental, Vision and Basic Life
401K match, Paid Time Off, Holiday Pay
Customer Care Representative - U.s. Remote
By Element Fleet Management At United States
Exhibit applicable empathy during each call ensuring a superior customer experience
1+ years of customer service experience, contact center experience preferred but not needed
Ability to effectively manage multiple priorities and adapt to change within a fast-paced business environment
Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
Customer focused and adaptable to different personality types?
Customer Care Representative - Remote
By Transamerica At United States
Previous work from home experience
Use exceptional customer service and interpersonal skills to answer calls regarding retirement products such as 401k, IRA's and 403(b) investments.
Identify customer needs and provide personalized service to ensure positive and meaningful outcomes; engage more knowledgeable team members as needed.
Associate’s degree in a business field or equivalent experience
One year of call center or customer service experience, or financial services industry experience
Work From home/call center environment - must have work environment with minimal distractions
Fully Remote - Low Volume Customer Service ($17.00 / Hour)
By Talentify.io At United States
Join a global leader in customer service and experience
Access to medical and dental benefits, paid time off, and retirement planning options
Make a positive impact on people's lives every day
Receive paid training and career development opportunities
Support a non-profit organization dedicated to making lives better
Provide customer support through phone, email, online chat, or social media
Patient Care Coordinator - Fully Remote
By Omni Eye Services. At United States
Assists medical personnel with returning messages such as patient inquiries at the direction of management or patient services triage staff.
Uses critical thinking skills to troubleshoot patient issues or concerns.
Fully Remote Opportunity!! Candidate must be located in the State of New Jersey!!
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Takes and delivers messages to triage staff or transfers calls to voice mail when appropriate personnel are unavailable.
Prepares medical record release requests/ Disability forms and forwards to appropriate personnel to complete.
Senior Customer Care Manager (Remote)
By Myriad Genetics At United States
8+ years of customer service department management experience mandatory
Drafting and ensuring implementation of policies and procedures that facilitate world-class service experiences for our customers
Using customer insights and root cause analytics to identify and recommend process or product enhancements to improve the customer experience
Serving as hiring manager for departmental staff
Strong analytical abilities and a high level of comfort with data collection and manipulation in Excel
Experience managing customer service systems and tools, including customer support platforms and messaging tools
Customer Care Chat Representative (Remote)
By HelpWelp At United States
Management and Leadership: Skilled in initiating, structuring and carrying out steps to complete projects and tasks.
Management and Leadership: Being open and approachable to build goodwill, positivity, and loyalty with team members.
Bachelor's Degree Business, related field, and/or equivalent experience preferred.
1+ Years Customer service-related experience in a call center environment preferred.
Must have experience with live Chat and comfortable taking multiple chats at same time.
Communication: Skilled in exchanging information through verbal, written or non-verbal cues.
Customer Care Chat Representative (Remote) - Evening Shift 1:30-10:00 Pm Cst
By Mattress Firm At United States
Management and Leadership: Skilled in initiating, structuring and carrying out steps to complete projects and tasks.
Management and Leadership: Being open and approachable to build goodwill, positivity, and loyalty with team members.
Bachelor's Degree Business, related field, and/or equivalent experience preferred.
1+ Years Customer service-related experience in a call center environment preferred.
Must have experience with live Chat and comfortable taking multiple chats at same time.
Communication: Skilled in exchanging information through verbal, written or non-verbal cues.
Fully Remote Customer Service Representative ($14.00 - $16.00 / Hour)
By Talentify.io At United States
Frequently attend educational seminars to improve knowledge and performance level
FULY REMOTE WITH EQUIPMENT PROVIDED**
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Customer Service Manager Fully Remote ($58500.00 - $73000.00 / Year)
By Talentify.io At United States

Effectively manage training and motivating staff, including hiring and retaining talent, handling personnel administration, and performance management.

Fully Remote Customer Service Representative ($21.00 - $23.00 / Hour)
By Talentify.io At United States
Works with customers and/or distributors to receive an accurate account of equipment failures and provides reports to management.
3-5 years of account management / sales support exp. (looking for tenure and ideally from Med Device or Manufacturing)
Sales Rep sends CSR the order and the CSR will follow up with the customer
Making outbound calls to customers
Booking PO's for their whole team
Phone rings about 10-15 times a day. Support for accounts.
Customer Service Representative (Fully Remote Position) ($35000.00 - $36000.00 / Year)
By Talentify.io At United States
Proficient in the knowledge and practical use of up-to-date versions of Microsoft Office and Google Docs/Sheets
Excellent written and verbal communication skills are a must
Call center and/or Sales experience preferred
Vision plan that offers both in and out- of network provider options
Candidates will be required to take an assessment to demonstrate appropriate Excel and Access skills.
Convey difficult to understand concepts in layman's terms both over the telephone and in writing
Senior Care Advocate Representative (Remote)
By SCA Health At United States
Knowledge of care coordination and case management concepts is preferred.
Receive inbound calls from members to educate them on their benefits and provide guidance with appointment scheduling
Work with health insurance counterparts to answer customer questions related to benefits, claims, and billing
High school diploma with 3+ years of customer service experience; or Bachelor’s degree
Customer-centric focus with excellent communications skills
Bilingual language skills preferred (English-Spanish or other)
Customer Service Specialist Fully Remote ($20.00 - $20.00 / Hour)
By Talentify.io At United States
Embrace a culture of teamwork, problem solving, and customer centricity to provide exceptional customer experiences that emphasize first call resolution.
Successfully apply knowledge obtained during classroom and on the job training to independently solve customer requests.
Communication Excellent verbal and written communication and interpersonal skills.
Answering inbound phone, email, and chat from participants, employers, and PEOs regarding administration of 401(k) plans.
Educate callers regarding 401(k) regulations, compliance questions, and administration of plans.
Assist callers with navigating the Slavic401(k) websites, registering online, and password resets.

We are looking for an experienced Customer Care Representative to join our team and provide exceptional customer service to our clients. This is a fully remote position, so you can work from anywhere! As a Customer Care Representative, you will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to ensure customer satisfaction. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Job Description:

FULLY REMOTE Customer Care Representative is responsible for providing excellent customer service to customers via phone, email, and chat. The Customer Care Representative will be responsible for responding to customer inquiries, resolving customer complaints, and providing general customer support.

What is FULLY REMOTE Customer Care Representative Skills Required?

• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Strong problem-solving and troubleshooting skills
• Proficiency in using computer systems and software
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices

What is FULLY REMOTE Customer Care Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Proficiency in using computer systems and software
• Ability to work independently and as part of a team

What is FULLY REMOTE Customer Care Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services

What is FULLY REMOTE Customer Care Representative Experience?

• Previous customer service experience
• Experience in a remote customer service role
• Experience using customer service software, databases, and tools

What is FULLY REMOTE Customer Care Representative Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints and provide general customer support
• Provide accurate information about products and services
• Update customer information in the customer service database
• Follow up with customers to ensure their issues are resolved
• Monitor customer service metrics and provide feedback to management