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Front Desk Agent Jobs in South Carolina

Front Desk Agent Jobs
By Midas Hospitality At Clemson, SC, United States

Front Desk Agent- Courtyard: Clemson, SC Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in ...

Front Desk Agent Jobs
By Marriott Vacations Worldwide At , Hilton Head Island, 29928

JOB SUMMARY Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, ...

Agent Front Desk Jobs
By IHG Hotels & Resorts At Columbia, SC, United States
Be the warm welcome that kicks off a memorable guest experience.
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories.
Fluency in the local language - extra language skills would be great, but not essential.
You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
Front Desk Agent Jobs
By Hyatt Hotels Corporation At Greenville, SC, United States
Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
High School Graduate or General Education Degree (GED).
One year previous experience in a similar position in a hotel.
Resolve guest complaints, ensuring guest satisfaction.
Maintain positive guest relations at all times.

Are you looking for a job that offers great customer service and the opportunity to be part of a dynamic team? We are looking for a Front Desk Agent to join our team! As a Front Desk Agent, you will be responsible for providing excellent customer service, answering phones, and assisting guests with their needs. If you have a passion for hospitality and customer service, this is the job for you!

What is Front Desk Agent Job Skills Required?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
• Ability to handle difficult customer situations
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work flexible hours

What is Front Desk Agent Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hospitality industry standards
• Ability to work in a fast-paced environment
• Ability to handle multiple tasks simultaneously
• Ability to work independently and as part of a team

What is Front Desk Agent Job Knowledge?

• Knowledge of hotel operations
• Knowledge of customer service principles and practices
• Knowledge of hospitality industry standards
• Knowledge of computer systems and software
• Knowledge of local area attractions and services

What is Front Desk Agent Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Previous experience in a front desk role

What is Front Desk Agent Job Responsibilities?

• Greet and welcome guests upon arrival
• Answer inquiries from guests regarding hotel services, facilities, and other information