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Company | Expotel Hospitality |
Address | Rochester, MN, United States |
Employment type | FULL_TIME |
Salary | |
Category | Human Resources Services |
Expires | 2023-07-09 |
Posted at | 10 months ago |
Introduction:
- Perform light cleaning duties, such as wiping down counters and restocking supplies
- Assist with check-in and check-out processes, including handling payments and issuing keys
- Assist with organizing and setting up events and meetings
- Other duties as assigned
- Manage reservations and check guests in and out using a computerized system
- Handle guest requests, such as booking tours or making restaurant reservations
- Handle guest complaints and concerns with grace and professionalism
- Answer phone calls and respond to online inquiries in a timely and professional manner
- Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
- Flexibility to work evenings, weekends, and holidays as needed
- Ability to multitask and handle a high-volume workload
- Previous experience as a front desk agent or in a customer service role is preferred
- Strong communication and interpersonal skills
- Competitive salary
- Opportunities for advancement within the company
- Employee discounts on hotel rooms and amenities
- Positive and supportive work environment
- Professional development opportunities
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