Experience Specialist Jobs

Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.

Ability to demonstrate strong customer service skills.

Ability to communicate effectively with people of diverse professional, education, and lifestyle backgrounds.

Microsoft Office - basic computer skills.

Critical thinking skills using independent judgment in making decisions.

Individuals will be responsible for helping deliver timely and accurate information to ensure a positive patient experience.

The essential functions include, but are not limited to the following:

· Welcoming each guest personally using enthusiastic words, tone, and body language

· Verifying proper paperwork, documentation, and ID for guests

· Working as a team to maintain an effective atmosphere and efficient service

· Quickly and precisely handling cash and debit transactions while always maintaining a balanced cash drawer

-Inventory processing and regulatory compliance.

Ability to display great time management and prioritize workload while remaining organized and efficient

Effectively manage customer contacts across various channels of communication, including phone, e-mail and chat.

Efficiently handle customer complaints with empathy, knowledge and understanding.

Excellent verbal & written communications skills

Proven experience in claims, assistance or comparable roles

Handle claims arising from travel insurance products

Engage with Rivian customers and identify the unique needs to create an individualized experience including demonstration drives and customer deliveries

2+ years’ experience in customer service; previous EV experience a plus

Working knowledge with computers and software including Microsoft Programs (Word, Excel, PowerPoint) with the ability to effectively navigate internal business platforms

Commercial driving experience preferred; Commercial Driver's License (CDL) not required

Team-player with strong communication skills

Support new and existing customers as a Rivian product expert

Ensure customer experience is best-in-class: authentic, engaging, educational and aligned with Rivian’s core values and culture

2+ years’ experience in customer service required; field marketing, sales, education, or hospitality environment preferred

Tailor your approach to demo drives by uncovering customers’ needs and delivering a personalized experience

Uphold the operational framework, best practices, and playbooks to deliver the best experience possible to our community members and team

Experience using POS and CRM software preferred

Deploy Rivian’s Sales and Customer Engagement strategy at your location, generating demand and connecting with the broader community

Ensure customer experience is best-in-class: authentic, engaging, educational and aligned with Rivian’s core values and culture

3+ years’ experience in customer service required; field marketing, sales, education, or hospitality environment preferred

Tailor your approach to demo drives by uncovering customers’ needs and delivering a personalized experience

Uphold the operational framework, best practices, and playbooks to deliver the best experience possible to our community members and team

Experience using POS and CRM software preferred

Excellent written and verbal language skills in English, additional languages a plus

1-4 years Billing or A/R experience.

Experience with customer service and client communication.

Excellent analytical skills with a high attention to detail.

This is an hourly role with a compensation range between $24-26 per hour depending on experience.

Preparing and sending accurate invoices.

Providing excellent customer service to internal and external clients.

You're extremely interested in the Finance/Investing world

If two roads diverged in the woods, you'd actually take the road less traveled

You're curious and your favorite question is "Why?"

You can execute tasks/projects and achieve results (You get stuff done!)

100% covered Medical/Dental/Vision - pick your own plan

Unlimited PTO and sick days

Ensure customer experience is best-in-class: authentic, engaging, educational and aligned with Rivian’s core values and culture

Ensure customers have a seamless charging experience at your location, providing education and hands-on support

3+ years’ experience in customer service required; field marketing, sales, education, or hospitality environment preferred

Tailor your approach to demo drives by uncovering customers’ needs and delivering a personalized experience

Uphold the operational framework, best practices, and playbooks to deliver the best experience possible to our community members and team

Experience using POS and CRM software preferred

Essential Job Duties and Responsibilities

To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:

2+ years of real estate leasing or relevant sales experience

2+ years of Customer service experience

Experience working with Yardi or Salesforce preferred

Maintain awareness of residential home inventory, including pricing, availability, lease expirations, market activity and trends, and competitive available homes.

Engage with Rivian customers and identify the unique needs to create an individualized experience including demonstration drives and customer deliveries

2+ years’ experience in customer service; previous EV experience a plus

Working knowledge with computers and software including Microsoft Programs (Word, Excel, PowerPoint) with the ability to effectively navigate internal business platforms

Commercial driving experience preferred; Commercial Driver's License (CDL) not required

Team-player with strong communication skills

Support new and existing customers as a Rivian product expert

Work closely with the Denver, Colorado Property Management team while working within the Des Moines Property Management office

Monitor resident experience and make recommendations for improvement

Track experience metrics and report results

Display exceptional interpersonal and written communication abilities

Effectively manage time and balance multiple tasks

Excellent communication skills – Our team must foster trust in each other and a strong commitment to achieving company objectives.

Engage with Rivian customers and identify the unique needs to create an individualized experience including demonstration drives and customer deliveries

2+ years’ experience in customer service; previous EV experience a plus

Working knowledge with computers and software including Microsoft Programs (Word, Excel, PowerPoint) with the ability to effectively navigate internal business platforms

Commercial driving experience preferred; Commercial Driver's License (CDL) not required

Team-player with strong communication skills

Support new and existing customers as a Rivian product expert

Facilitating the lease process including understanding resident needs, communicating requirements, and negotiating lease rates within guidelines set by asset management.

Strong organizational and time-management skills

To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:

Proven experience in real estate leasing or relevant sales

Experience working with Yardi or Salesforce preferred

Problem-solving skills with an ability to work well under pressure

Excellent computer skills and abilities

Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.

Previous medical office experience preferred

Strong personable skills to interact with physicians, health care team members, patients and support systems

Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Greets patients and visitors and obtains accurate information and signatures for office records

Excellent computer skills and abilities

Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.

Previous medical office experience preferred

Strong personable skills to interact with physicians, health care team members, patients and support systems

Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Greets patients and visitors and obtains accurate information and signatures for office records

Strong project management, planning and organizational skills

Strong analytical, prioritization, vendor management and negotiations skills

Remote location: Associate will have no regular requirement to be on-site. Travel on-site is limited to special events.

Create and manage project plans for new retail store openings and remodels. Evaluate for efficiencies and continuous refinement and improvements.

Bachelor's degree or equivalent years of experience required

Demonstrated knowledge of retail functionality, space planning & fixture and capacity planning

Salary - $30/hr to $32/hr ( based on location and experience)

· Manage the executive communications rhythm and approach, including developing and maintaining core content.

· Project manage executive communication initiatives, coordinating with multiple stakeholders and planning content for diverse, global audiences.

· Excellent verbal and written communication skills, including ghost-writing for various formats.

· Strong ability to work independently and manage project timelines.

· Knowledge of media production, communication techniques, and dissemination methods.

Drives localized customer and employee strategies and shares trends with the Store Experience Manager.

Drives a positive customer experience by building relationships and providing solutions to their needs.

Creates and sustains positive customer and employee experiences.

Identifies opportunities in their store to improve the customer and employee experience.

One year of leadership experience

Previous experience in sales, customer service, or related field