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Enterprise Support Specialist I Jobs

Client Support Specialist I
By A2Zxperts At Sunnyvale, CA, United States
Familiarity of ITSM (IT Service Management) systems
Public sector employment or internship experience.
Possession and maintenance of CompTIA A+ certification.
Possession and maintenance of Information Technology Infrastructure Library ITIL certification.
Principles and practices of customer service.
Principles and practices of ITIL (IT Infrastructure Library).
Systems Support Specialist I
By The City of Oklahoma City At , Oklahoma City, 73102 $29.29 - $44.76 an hour
Knowledge of trunked and P25 radio system concepts.
Knowledge of troubleshooting tools such as digital analyzers, oscilloscopes, multimeters, and signal generators.
Skill in the installation, configuration and troubleshooting of commercial radio communication systems.
Skill in the use of computer applications supporting mobile and hand-held radios.
Knowledge of two-way radios and two-way radio systems.
Knowledge of working with computer applications outside of the normal Office Suite of applications.
Customer Support Specialist I
By Genea At California, United States
Exceptional verbal and written communication skills and strong interpersonal abilities
Manage all incoming support inquiries that come in via phone, email, ticketing system, and chat
Gather and enter all pertinent information on unresolved issues into CRM, and pass customer/information/case to the Account Manager
Manage challenging customer service situations while maintaining a positive, empathetic, and consultative approach towards the customer
Deliver an exceptional customer experience to customers and provide guidance regarding Genea services
Provide data entry as required during the implementation process or for general account maintenance
Part Time/Shift Work Support Specialist I - Guard I
By Jacobs At ,
Communicates emergency situations to First Responders and security management.
Physical requirements are: sitting, walking, standing, extensive use of stairs, and access to remote structures.
Ability to manage and prioritize multiple projects.
Computer experience with Microsoft Office products, Internet browsers, and outlook.
Duties involve serving at a fixed access control point and/or making rounds on foot or by motor vehicle.
Control access to hazardous operations through badge exchange to assure maximum personnel participation and emergency accountability.
Wic Support Specialist I
By Clallam County At , , Wa $22.42 - $27.32 an hour
Strong time management skills are required.
High school diploma or general education degree (GED) required.
Customer Service: Strong customer service skills are important for interacting with WIC participants.
Proficiency in data entry and record-keeping.
This is a part-time position with benefits.
Tax Regional Support Specialist I
By OneSource Virtual At United States
Self-directed management of work and results
Strong written and verbal skills
1-2 years of payroll tax knowledge
Candidates must reside in either Mountain time zone or Central time zone.
Frequently communicate with federal, state, and local tax agencies to resolve customer payroll tax notices.
Work to ensure KPI and SLAs are met
Support Specialist I Jobs
By Patterson Veterinary Supply At Waukesha, WI, United States
Excellent communication skills, both oral and written.
Strong user knowledge of MS Office Suite.
Prior experience in the area of anesthesia and monitoring.
Strong organizational skills and focused on being dependable, reliable and punctual.
Prior customer service or technical support experience.
Answers incoming calls and emails; resolves customer issues and logs conversation into the customer database.
Business System Specialist - Enterprise Computing Support
By A.C.Coy Company At Washington, DC, United States
Provide IT support to business units and end users (e.g., on-site users, remote users) for escalated requests.
Manage and design the reporting environment, including data sources, security, and metadata.
SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.
The enforced dress code is business casual, i.e., collared shirt with slacks for men, no skirts above the knee for women.
Facilitate the installation, maintenance, and security of large-scale computer and telecommunications installations.
Coordinate with business units to identify and provide end users with appropriate computer and technology deliverables (e.g., hardware, software, equipment).
Patient Support Specialist I
By Boston Scientific At Santa Clarita, CA, United States

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams ...

Renewal Support Specialist I
By CDW At United States
Time-management skills are required, as well as the ability to handle multiple projects
Attend external trainings and conferences (Manager’s approval).
Associate Degree or equivalance work experience
Excellent written and verbal communication skills and the ability to maintain a professional relationship with all departments
Experience in technology sales support
70% of time is spent quoting transactional renewals.
Customer Support Manager, Enterprise/B2B Support
By Upwork At Ohio, United States
Responsibility and accountability for managing escalations with experience communicating and engaging at various organizational, customer management, and executive levels.
Identify customer service trends as they pertain to Enterprise offerings, define system improvements, and develop/refine satisfaction goals.
Manage customer support projects from initiation to completion, ensuring that all project goals are met on time.
Suggests, manages, and implements special projects to assist Enterprise Account Managers and/or other teams.
Implement production, productivity, quality, and customer-service standards.
Keep abreast of industry trends and best practices in customer support and share insights with the team.
Junior Support Specialist (Enterprise Supply Planning)
By Bristlecone At United States
4-5 years of hands-on experience with BY SCPO / ESP in resolving issues with planning. Functional experience.
Good knowledge of LpOpT and MAP Solver.
Knowledge of the ticketing system.
Ability to solve open tickets and bring tickets to closure through collaborative resolution with customer users.
Tickets managing in the system.
Enterprise It Support Specialist
By Arlington County, VA At , Arlington, Va $71,053 - $108,576 a year
Applying IT service management system and practices to ensure documentation and communication of incidents and requests; and
Some experience providing user support in an MS Office/Windows environment.
A+ Certification (Core Hardware and Operating Systems) within 12 months of hire
Modern Desktop Administrator Associate certification within 12 months of hire
ITIL Foundations certification within 12 months
Providing support to users of existing and newly installed hardware, operating systems, applications, and mobile-based technology;
Customer Support Manager, Enterprise Support
By Upwork At Montana, United States
Responsibility and accountability for managing escalations with experience communicating and engaging at various organizational, customer management, and executive levels.
Identify customer service trends as they pertain to Enterprise offerings, define system improvements, and develop/refine satisfaction goals.
Manage customer support projects from initiation to completion, ensuring that all project goals are met on time.
Suggests, manages, and implements special projects to assist Enterprise Account Managers and/or other teams.
Implement production, productivity, quality, and customer-service standards.
Keep abreast of industry trends and best practices in customer support and share insights with the team.
Client Support Specialist I
By Incheck Inc At , Remote
Identify common problems and escalate them to management, along with possible suggestions for improvement
Ability to accurately perform data entry tasks
Knowledge of customer service standards and procedures
Knowledge of basic Outlook and Microsoft Office software
Knowledge of basic Keyboarding and multi-screen point-click functionality
Develop knowledge in the following areas:
Customer Support Manager, Enterprise Support
By Upwork At Michigan, United States
Responsibility and accountability for managing escalations with experience communicating and engaging at various organizational, customer management, and executive levels.
Identify customer service trends as they pertain to Enterprise offerings, define system improvements, and develop/refine satisfaction goals.
Manage customer support projects from initiation to completion, ensuring that all project goals are met on time.
Suggests, manages, and implements special projects to assist Enterprise Account Managers and/or other teams.
Implement production, productivity, quality, and customer-service standards.
Keep abreast of industry trends and best practices in customer support and share insights with the team.
Cpd Support Specialist I- Variable 10P-6:30A 40Hrs Per Wk
By Trinity Health At Muskegon, MI, United States

High School diploma or equivalent

Support Specialist I Jobs
By Paycor At , Remote $17.65 - $28.26 an hour
Demonstrates strong organization and time management skills
Assisting upper management in continually improving support processes
Advising IT team and management in product development issues arising from problems identified through technical support inquiries
Connecting to client user PCs remotely to troubleshoot Paycor applications
High school diploma or equivalent experience
Minimum of one (1) year help desk experience
Customer Support Manager, Enterprise Support
By Upwork At Minnesota, United States
Responsibility and accountability for managing escalations with experience communicating and engaging at various organizational, customer management, and executive levels.
Identify customer service trends as they pertain to Enterprise offerings, define system improvements, and develop/refine satisfaction goals.
Manage customer support projects from initiation to completion, ensuring that all project goals are met on time.
Suggests, manages, and implements special projects to assist Enterprise Account Managers and/or other teams.
Implement production, productivity, quality, and customer-service standards.
Keep abreast of industry trends and best practices in customer support and share insights with the team.
Customer Support Manager, Enterprise Support
By Upwork At Carolina, SC, United States
Responsibility and accountability for managing escalations with experience communicating and engaging at various organizational, customer management, and executive levels.
Identify customer service trends as they pertain to Enterprise offerings, define system improvements, and develop/refine satisfaction goals.
Manage customer support projects from initiation to completion, ensuring that all project goals are met on time.
Suggests, manages, and implements special projects to assist Enterprise Account Managers and/or other teams.
Implement production, productivity, quality, and customer-service standards.
Keep abreast of industry trends and best practices in customer support and share insights with the team.