Enterprise Onboarding Manager Jobs

Collaborate with division leaders and HR management to develop onboarding processes and implement best practices to improve the onboarding process

Knowledge of state, federal or other local compliance requirements and employment laws relating to the hiring process

Manage the day-to-day operations of the new hire onboarding and assimilation processes

Manage, mentor, develop and train onboarding team members

Additional duties and responsibilities as needed and assigned

Experience in leading direct reports

Manage a large member database to prioritize key leads and initiatives (data management)

Ability to work with several tech platforms and manage high volumes of data

1-2 years of sales or CSM experience

Excellent written and verbal communication skills

Convert existing Quartz Network members into using Quartz Network Solutions or signing up for an upcoming summit

Convert non-members via a marketing initiative into becoming a member

Develop plans and processes in collaboration with HR COEs for performance management, goal-setting, succession planning and career planning.

Steer a change management strategy and plan through adoption and implementation phases.

Opportunities to work from home

Tuition Reimbursement Program including certifications

Bachelor’s degree in education, business or organizational psychology or other related discipline.

3+ years of overall Learning & Development experience

Experience with project management, onboarding, or implementations involving advising customers and building strategic relationships

Implement new technology to automate customer lifecycle management

Strong verbal communication skills, especially persuasion, to clearly convey the benefits of a product or service to potential customers

Support team performance and development, identifying coaching opportunities including leveraging internal resources such as Account Executives and Sales Managers

Build and nurture relationships for high-value customers to ensure high quality service and manage all reporting of health within these accounts

Collaborate with product, design, and engineering teams to provide informed recommendations into product roadmap that enhance the customer experience

Advanced organizational, administrative, record keeping and time management skills

Bachelor’s degree required or equivalent work experience

Minimum 10 years previous related operations experience setting and experience in the reprographic/mail industry

Advanced knowledge of mail, copy, fax and binding machinery

As required by account contract, knowledge of industry trends and technological changes

Advanced knowledge of Windows 95/98, MS Word, Excel and PowerPoint

3+ years of experience in project management or onboarding

Familiarity with CRM and project management tools

Develop and manage project plans, timelines, and milestones for onboarding

Actively manage client expectations and communicate progress updates to stakeholders

Strong communication and interpersonal skills

Ability to manage multiple complex projects simultaneously

Project Management Profession (PMP certification preferred)

Relationship Management: Strong ability to build and maintain positive relationships with customers, identifying opportunities for business growth, and resolving customer complaints.

3-5 years of Industry experience or B2B enterprise SaaS experience

Detail-oriented: Highly organized and systematic, ensuring all issues are managed to completion.

Customer Centric: Provide excellent customer experience and be obsessed with providing a positive experience throughout the customer journey.

Flexible and remote work opportunities

Communicating, excellent verbal and written skills

Experience working at a SaaS company, ideally B2C and serving luxury clients

Experience in web design or website building, you have a great eye for design!

Quickly learning and leveraging company platforms, processes, and tools (Hubspot, Front, Google Suite)

Onboarding and training a team

Coaching, motivating, and developing talent

5+ years experience with marketplace account management, focusing on managing product feeds and data

Manage the implementation of automated product listing creation, inventory and price syndication, and order integration for our client’s e-commerce channel expansions

Hands-on experience with top US marketplaces data such as Amazon, Walmart, Target+, or eBay

Excellent written and verbal communication skills

Bachelor’s Degree required or equivalent work experience

Family benefits, such as parental leave, transition benefit for new parents, newborn sick leave, adoption assistance, pet insurance and more

Experience with enterprise customer management.

Strong project management skills, with the ability to manage multiple projects simultaneously.

Manage the end-to-end onboarding process for clients, including scoping, planning, resource allocation, and timeline management.

Implement performance management processes, including goal setting, performance evaluations, and performance improvement plans.

Proven experience as an implementation manager, onboarding manager, or similar role.

Serve as the primary point of contact for clients, understanding their requirements and objectives.

7+ years of experience in customer-facing project management with customer-relationship responsibilities.

Proven leadership/team management skills with the ability to optimize team performance and development (Growth Mindset approach).

Leads, manages, and holds the management and their teams accountable.

Demonstrate effective project management and continuous improvement

Establish, implement, and maintain effective Program Management to ensure all deliverables are met and all respective programs/projects are on schedule.

Manage major projects, standardize operations, and integrate major functions of the business.

- Previous experience with platforms like Squarespace, Shopify, WordPress etc.

Benefits: Stock Options, Flex PTO, Health/Vision/Dental, 401K

- Anticipating and understanding client vision, translating them into actionable next steps

- Communicating with clients, particularly in explaining order of operations, technical complexities and setting expectations

- Identifying problems and proposing solutions

- Using software and tools to help yourself and clients stay organized and on schedule

Follow an end-to-end hiring process to ensure a positive experience for candidates.

Form close relationships with hiring managers to ensure clear expectations for candidates and

Coordinate with hiring managers to understand which candidates require vetting and onboarding.

Ability to manage small projects and/or pipelines of work.

Excellent interpersonal and communication skills.

Build relationships with onboarded specialists.

Responsible for the on-boarding and internal transfer process from acceptance of offer to New Employee Orientation, including pre-employment and onboarding tasks.

Manage the identification badge process for employees, contractors, students, and visitors ensuring accuracy in all information on issued badges.

Analyze job duties, processes, tools, and resources to identify barriers and recommend potential solutions.

Participates in department meetings and continuing education opportunities.

MINIMUM EDUCATION: High School Diploma

PREFERRED EDUCATION: Associates Degree in Business, Human Resources, or similar field.

Strong advisory skills with the ability to offer credible advice to senior leaders.

Deep communications expertise with internal and external experience and a demonstrated ability to craft compelling stories.

Develop and implement integrated, communications strategies and messaging for specific key U.S. business priorities that span internal and external audiences.

Align communication activities with global and US national strategy and messaging.

Support effort to craft, set and deliver against metrics/KPIs.

Support communications and effort to execute against U.S. leadership speaking engagements.