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Email Chat Representative Jobs

Email / Chat Customer Service - Full Time
By Foot Locker Corporate Services, Inc. At , Wausau, 54401 $15.50 an hour
Efficiently entering customer information and call notes into the order management system
Proficient computer navigation skills including ability to multi-task
High-level grammar and writing abilities
Documenting and handling all in-store customer service issues including responding to legal concerns
Accurately completing appropriate follow up actions for order and service resolution
Speaking with customers directly over the phone to resolve issues or concerns as needed
Remote Sales Chat Representative
By UsedConex.com At , Tampa $25,000 - $48,999 a year
We're looking for remote sales agents who can:
Advertise and sell shipping containers using our software.
Responding to customers via chat, following up with them, and encouraging them to place an order.
You can close the sale directly on the chat and by sending invoices from the company's system.
Senior Analyst - Chat
By Amex At , New York $55,000 - $105,000 a year
Technical/capability project management skills preferred
Define the offer strategy in partnership with product and marketing partners
Create simple yet effective dialogic marketing copy and user experiences for our CMs and CCPs
Bring new and innovative treatments and chat capabilities to market
Superior verbal and written communication skills with the ability to tailor communication style appropriately depending on the audience
Experience implementing customer marketing strategies and ability to articulate and measure success
Senior Analyst - Chat
By American Express At New York, NY, United States
Technical/capability project management skills preferred
Define the offer strategy in partnership with product and marketing partners
Create simple yet effective dialogic marketing copy and user experiences for our CMs and CCPs
Bring new and innovative treatments and chat capabilities to market
Superior verbal and written communication skills with the ability to tailor communication style appropriately depending on the audience
Experience implementing customer marketing strategies and ability to articulate and measure success
Chat Service Representative Jobs
By www.gagabliss.net At Beaverton, MI, United States

We are looking for a Chat Service Representative to work within our Customer Care department, providing legendary support for our e-commerce and client service. The ideal candidate will have email, ...

Chat And Email Agent
By Amynta Group At , Logan
DESIRED QUALIFICATIONS, EDUCATION, and/or EXPERIENCE
Review, evaluate and report to management for special assignments
Preferred experience and knowledge of Salesforce
Develop an extensive knowledge of ICON Health and Fitness product lines, service plans, and iFit subscriptions
Confirm customer understanding of proposed resolutions, order of operations, and customer education
Have a working knowledge of web based computer systems.
Chat Development Representative Jobs
By Grammarly At Washington, DC, United States
Has previous chat experience and understands the importance of providing correct answers to prospects' questions in a timely manner.
Is emotionally intelligent and can gauge and manage their own emotions and those of others.
Has experience working in a fast-paced environment that is constantly evolving.
Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
Grammarly is excited to offer a
By month six, you’ll be expected to engage with 500 conversations/month and create 85+ chat qualified leads/month.
Online Chat Representative Jobs
By Mutual Realty, LLC At Glendale, CA, United States
Develop and maintain a knowledge base of the ever-evolving products and services
Previous experience in retail customer service or the automotive industry preferred but not necessary
Have a handle on basic internet and window based computer skills
Strong ability to multitask is preferred, gaming experience is helpful
Excellent written and verbal communication skills
Excellent customer service skills and ability to work in a fast paced environment
Chat Operator Jobs
By The Reynolds and Reynolds Company At Salt Lake City, UT, United States
Quiet, dedicated work space free from distractions - this is a remote position
Able to attend 4 weeks of remote training, Tuesday - Saturday between the hours of 11am-7:30pm EDT
Must live within the state listed on the position posting
Must have your own computer or laptop with a webcam, second monitor, microphone, and external mouse
Must be able to type at least 35 WPM, 40 and above is preferred
Online Email/Chat Specialist
By Hawkins Personnel Group, WBE HUB Certified At Texas, United States
Ability to set priorities and manage time effectively
Update job knowledge by studying new product descriptions
At least 1 year of live chat, social media, or email communication experience
Advanced written communication skills are required
Customer service experience is required
Experience in virtual work environments preferred (technology and virtual-based)
Artiste Administrative Support And Chat Representative
By Braziveda At United States
Demonstrated ability to multitask and manage time effectively in a remote work environment.
Excellent written communication skills, with the ability to express ideas clearly and concisely.
Strong typing skills and proficient computer literacy.
Outstanding problem-solving skills and a solution-oriented mindset.
Maintaining a high level of product knowledge to effectively assist customers.
Collaborating with team members and sharing knowledge to enhance overall customer support.
E-Service Chat Representative -100% Remote
By Frontdoor, Inc. At Montgomery, AL, United States
Minimum Education, Licensure and Professional Certification requirements:
Maintains current knowledge of all policies, procedures, programs and completes required continuing education courses
Customer service experience and/or training
Learn more aboutbenefits (https://frontdoor.jobs/benefits/) at Frontdoor.
Explains and upholds contract coverage to customers and/or contractors
Follows up with customers, contractors, and/or business partners to ensure customer service issues are resolved
E-Service Chat Representative -100% Remote
By Frontdoor, Inc. At Carson City, NV, United States
Minimum Education, Licensure and Professional Certification requirements:
Maintains current knowledge of all policies, procedures, programs and completes required continuing education courses
Customer service experience and/or training
Learn more aboutbenefits (https://frontdoor.jobs/benefits/) at Frontdoor.
Explains and upholds contract coverage to customers and/or contractors
Follows up with customers, contractors, and/or business partners to ensure customer service issues are resolved
E-Service Chat Representative -100% Remote
By Frontdoor, Inc. At Des Moines, IA, United States
Minimum Education, Licensure and Professional Certification requirements:
Maintains current knowledge of all policies, procedures, programs and completes required continuing education courses
Customer service experience and/or training
Learn more aboutbenefits (https://frontdoor.jobs/benefits/) at Frontdoor.
Explains and upholds contract coverage to customers and/or contractors
Follows up with customers, contractors, and/or business partners to ensure customer service issues are resolved
E-Service Chat Representative -100% Remote
By Frontdoor, Inc. At Jefferson City, MO, United States
Minimum Education, Licensure and Professional Certification requirements:
Maintains current knowledge of all policies, procedures, programs and completes required continuing education courses
Customer service experience and/or training
Learn more aboutbenefits (https://frontdoor.jobs/benefits/) at Frontdoor.
Explains and upholds contract coverage to customers and/or contractors
Follows up with customers, contractors, and/or business partners to ensure customer service issues are resolved
E-Service Chat Representative -100% Remote
By Frontdoor, Inc. At Phoenix, AZ, United States
Minimum Education, Licensure and Professional Certification requirements:
Maintains current knowledge of all policies, procedures, programs and completes required continuing education courses
Customer service experience and/or training
Learn more aboutbenefits (https://frontdoor.jobs/benefits/) at Frontdoor.
Explains and upholds contract coverage to customers and/or contractors
Follows up with customers, contractors, and/or business partners to ensure customer service issues are resolved
E-Service Chat Representative -100% Remote
By Frontdoor, Inc. At Frankfort, KY, United States
Minimum Education, Licensure and Professional Certification requirements:
Maintains current knowledge of all policies, procedures, programs and completes required continuing education courses
Customer service experience and/or training
Learn more aboutbenefits (https://frontdoor.jobs/benefits/) at Frontdoor.
Explains and upholds contract coverage to customers and/or contractors
Follows up with customers, contractors, and/or business partners to ensure customer service issues are resolved
E-Service Chat Representative -100% Remote
By Frontdoor, Inc. At Nashville, TN, United States
Minimum Education, Licensure and Professional Certification requirements:
Maintains current knowledge of all policies, procedures, programs and completes required continuing education courses
Customer service experience and/or training
Learn more aboutbenefits (https://frontdoor.jobs/benefits/) at Frontdoor.
Explains and upholds contract coverage to customers and/or contractors
Follows up with customers, contractors, and/or business partners to ensure customer service issues are resolved
Live Chat Representative Jobs
By SCOOPS PROMOTIONAL AND MARKETING CO At Pennsylvania, United States
Attends product and sales training as requested by sales manager.
Live Chat Reps. / Business Development
Communicates effectively with Internet customers, inbound service calls, and prospects according to their preferred method of communication.
Directs customers to product information resources, including those available on the Internet.
Knows and understands the federal, state, and local laws that govern retail automobile sales.
Customer Support Representative, Chat & Email
By thredUP At Phoenix, AZ, United States
Maintains updated knowledge of various marketing/promotional strategies offered our customers
Identifying ways to improve processes and the customer experience, surfacing problems early to Team Managers and being creative in proposing solutions.
Knowledge of CS software and proficient using Google Suite, smartphone applications or similar experience
Has 1+ years customer service experience, communicating with customers via chat and email
Knowledge of product categories, pricing, delivery times and methods.
Experience working in a startup environment

Are you looking for a job that allows you to work from home and make a difference in people's lives? We are looking for an Email Chat Representative to join our team and provide exceptional customer service to our customers. As an Email Chat Representative, you will be responsible for responding to customer inquiries via email and chat, resolving customer issues, and providing helpful information. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview Email Chat Representatives are customer service professionals who provide assistance to customers via email and chat. They are responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to customers. Detailed Job Description Email Chat Representatives are responsible for responding to customer inquiries and resolving customer issues via email and chat. They must be able to quickly and accurately assess customer needs and provide helpful information to customers. They must also be able to troubleshoot customer issues and provide solutions in a timely manner. Email Chat Representatives must be able to multitask and handle multiple customer inquiries at once. Job Skill Requirements
• Excellent customer service skills
• Excellent written and verbal communication skills
• Ability to multitask and handle multiple customer inquiries at once
• Ability to troubleshoot customer issues and provide solutions
• Knowledge of customer service software and tools
• Knowledge of customer service best practices
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Proficiency in Microsoft Office Suite
Job Knowledge
• Knowledge of customer service software and tools
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience
• Previous experience with email and chat customer service
Job Responsibilities
• Respond to customer inquiries via email and chat
• Resolve customer issues in a timely manner
• Provide helpful information to customers
• Troubleshoot customer issues and provide solutions
• Follow customer service policies and procedures
• Maintain customer service records and logs
• Monitor customer service metrics and performance