Junior Product Support Engineer
By Seer At Rochester, MN, United States
Contributing to continuous improvement of products and processes whilst monitoring product performance and reporting customer feedback to management
Performing remote or in-person assessment of products with suspected faults
Present and demonstrate Seer product solutions to clinical staff during events and remotely
Maintain documentation of support activity, expenses and an accurate product knowledge base
1-3 years of experience in a similar role is essential
Experience with process control in compliance with standards such as ISO13485, MDR and 27001 preferred
Product Support Engineer 1 Jobs
By Motion Recruitment At Virginia Beach, VA, United States
Previous knowledge of Azure Devops, Salesforce, or other work management/ticketing systems
Manages hand-ups/escalation paths in support of daily operations.
Manages requests to the urgency defined by our service level agreements.
Creates and updates self-service and Tier 1 support knowledge articles for digital products and applications.
Personal computer skills, familiarity with basic software, MS Office suite, MS Teams, ability to learn and use new software tools
Knowledge of machine telematics, IT and cloud Infrastructure
Electrification Development Engineer Jobs
By Brunswick Corporation At , Lowell, 49331
Good knowledge of National Instruments and experience with lab equipment is required.
Gathers and shares new technology knowledge.
Work experience: at least 5 years of work experience in an electronic testing environment.
Knowledge of Python is a plus
Understand industry standard tests for batteries, chargers and electrical system equipment. Work with test personnel to develop test plans and procedures.
Evaluates competitive product designs and performance
Product Support Engineer Jobs
By Invences Inc. At United States
(7) Coordination with Engineering, Product Management and Customer Support teams
(2) Experience in SQL (queries & joins)
: Urgent Hiring : ....
Position: L2 Technical Product Support Engineer
Location : Palo Alto, CA
It’s a very standard senior L2 support role (including but not limited to) :
Product Support Engineer, Semi
By Tesla At Palo Alto, CA, United States
Education experience in Automotive Technology / Electrical Engineering / Mechanical Engineering / Mechatronics or similar, or equivalent experience considered
Develop and document troubleshooting and remote diagnosis techniques with service technicians, technical support specialists and regional technical specialists.
Minimum 2+ years of experience in automotive industry focused on heavy trucks or commercial vehicles
Experience with electric powertrains for commercial vehicles is a plus (high voltage batteries, electric motors, charging hardware, etc)
Knowledge of commercial vehicle architecture and CAN; familiarity with SAE J1939 a plus
Experience with full product life cycles from prototype to production to aftermarket
Research Associate - Transportation Electrification
By Darcy Partners At United States
2+ years of research, consulting, or Utility engineering experience – a specific focus on Transportation Electrification is preferred
Previous relevant experience to the role and the details of your energy industry experience
Darcy Live – weekly events that showcase the most exciting emerging technology companies and address strategic technology areas
Engage with Darcy’s customers to understand their challenges and technology needs in your assigned subject area
Prepare and host Darcy Live virtual events
Synthesize information and create proprietary Darcy frameworks to assist customers in understanding the landscape of a given technology trend or application
Electrical Engineer - Product Support (2023-069)
By Astronics AES At Kirkland, WA, United States
Astronics AES offers a competitive benefits package including:
Some related experience, preferrable with electrical design of power supply products
Bachelor’s Degree in Electrical Engineering or other related bachelor’s degree required from a four-year college or university
Must be a US Person (under ITAR rules) to be eligible
The key performance objectives for this position are described below:
Salary is $79,293 - $118,940 per year.
Engineer, Chassis Product Support
By Tesla At Palo Alto, CA, United States
Develop and document troubleshooting and remote diagnosis techniques with service technicians, technical support specialists and regional technical specialists.
Electrical Engineering, Mechanical Engineering, Mechatronics, Computer Science, Automotive Technology or similar, quivalent experience considered
2+ years of experience testing, validating, diagnosing, and/or designing automotive brake systems or related hardware
Experience with vehicle dynamics, especially with traction/stability control, is a plus
Knowledge of vehicle architecture, CAN protocol, UDS protocol is a plus
Experience with full product life cycles from prototype to production to aftermarket
F-35 Senior Product Support Engineer
By BAE Systems, Inc. At Fort Worth, TX, United States
Required Education, Experience, & Skills Experience Required
Additional duties as assigned by management.
Effective reporting of tasks to both senior management and the customer
High School Diploma, or 14 or more years equivalent experience/combined education
Associate Degree from an accredited college in a related discipline, or 10 or more years equivalent experience/combined education
Bachelor degree from an accredited college in a related discipline, or 8 years equivalent experience/combined education
Product Support Engineer Jobs
By Edenred At , , Fl
Excellent communication and presentation skills
A minimum of 2 years of software development experience
Combined background of product support and technical experience
Perform technical investigations of issues with platforms using tools including Postman, MySQL and code repositories
Update and create widgets and adapters in core platforms
Act as an expert in file transmission and processing services such as ISO, NACHA, SFTP, FTPS, SSH, and PGP/GPG encryption
Product Support Engineer Jobs
By Nexthink At Boston, MA, United States
Direct handling of the troubleshooting phase including phone communication and remote sessions with the stakeholders
Update, maintain and enhance the knowledge base
At least three years of technical support experience
Excellent written and verbal communication skills in english
Consolidated experience in troubleshooting Linux server-side applications
Good knowledge of Windows OS

Are you looking for an exciting opportunity to join a growing team of engineers working on the cutting edge of electrification technology? We are looking for a Product Support Engineer to join our team and help us develop and maintain our products. You will be responsible for troubleshooting and resolving customer issues, providing technical support, and working with our engineering team to ensure our products are reliable and perform to the highest standards. If you have a passion for technology and a desire to make a difference, this could be the perfect job for you!

Overview An Electrification Product Support Engineer is responsible for providing technical support and troubleshooting for electrical products and systems. They are responsible for ensuring that the products and systems are functioning properly and efficiently. They must be able to identify and resolve any issues that arise with the products and systems. Detailed Job Description An Electrification Product Support Engineer is responsible for providing technical support and troubleshooting for electrical products and systems. They must be able to identify and resolve any issues that arise with the products and systems. They must be able to diagnose and troubleshoot any electrical problems and provide solutions. They must be able to provide technical advice and guidance to customers and other stakeholders. They must be able to develop and maintain technical documentation and manuals. They must be able to provide training and support to customers and other stakeholders. Job Skills Required
• Knowledge of electrical systems and components
• Knowledge of electrical safety standards and regulations
• Ability to troubleshoot and diagnose electrical problems
• Ability to read and interpret electrical schematics and diagrams
• Ability to use electrical testing equipment
• Ability to provide technical advice and guidance
• Ability to develop and maintain technical documentation
• Ability to provide training and support
• Excellent communication and customer service skills
Job Qualifications
• Bachelor’s degree in Electrical Engineering or related field
• 5+ years of experience in electrical engineering or related field
• Professional certification in electrical engineering or related field
• Knowledge of electrical safety standards and regulations
• Knowledge of electrical systems and components
Job Knowledge
• Knowledge of electrical systems and components
• Knowledge of electrical safety standards and regulations
• Knowledge of electrical testing equipment
• Knowledge of electrical schematics and diagrams
• Knowledge of electrical troubleshooting and diagnosis
Job Experience
• 5+ years of experience in electrical engineering or related field
• Experience in providing technical support and troubleshooting for electrical products and systems
• Experience in developing and maintaining technical documentation and manuals
• Experience in providing training and support to customers and other stakeholders
Job Responsibilities
• Diagnose and troubleshoot electrical problems
• Provide technical advice and guidance to customers and other stakeholders
• Develop and maintain technical documentation and manuals
• Provide training and support to customers and other stakeholders
• Ensure that electrical products and systems are functioning properly and efficiently
• Identify and resolve any issues that arise with the products and systems