F-35 Senior Product Support Engineer

BAE Systems is recruiting a customer-facing role in Fort Worth, Texas to support the global F-35 Fleet. The F-35 Engineering Principle - Logistics candidate is responsible for addressing Action Requests (ARs) relating to the BAE F-35 Areas of Design Responsibility (Fuel, Crew Escape, LSS, Airframe) submitted by the F-35 Fleet in support of the Air Force, Navy, Marine Corps and international customers within the F-35 Air Vehicle System. The candidate will serve as the primary BAE liaison between the Lockheed Martin and military/government customers relating to F-35 operations and the BAE F-35 Areas of Design Responsibility.

Key Responsibilities/Dependencies

• Generate and review performance metrics for the BAES AR team.
• Perform at a high level in executive meetings involving customer and LM leadership
• Work in a highly complex and politically sensitive environment
• Determine release of technical information per International Trade in Arms Regulations (ITAR) and Technical Assistance Agreements (TAAs)
• Initiate, review, status and close as appropriate Action Requests
• Participate in an integrated team of multiple IPTs of both international and US military services
• Provide F-35 Logistics support of Action Requests submitted from the F-35 fleet by utilizing the Customer Relationship Management Tool (CRM), Lightning II Information Support Tool (LIST), and the Integrated Engineering Database (IEDB).
• Official liaison between BAE UK and the LM and government customers
• Author technical documents to include but not limited to released engineering provided by the BAE Design Authority per BAES Local Procedure Governance Note
• Able to be granted/obtain access to Lockheed Martin facilities and toolsets.
• Additional duties as assigned by management.

#ASFA

Required Education, Experience, & Skills Experience Required

• Experience defining and generating reports from ServiceFlo.
• Experience interpreting engineering drawings/blueprints in additional to technical specifications.
• Self-starter and capable of working independently with minimal guidance
• Skilled in Microsoft Office Products; Word, Excel, Outlook, Access, etc.
• Strong communication skills are required both internally and externally
• Processing, reviewing and exporting aircraft PHM data using Python and MatLab.
• Be the main point of contact on all matters relating to the BAE F-35 Areas of Design Responsibility.
• Working in a highly complex and politically sensitive environment
• Ability to work in a high stress environment to meet customer needs and expectations at short notice.
• Effective reporting of tasks to both senior management and the customer
• Established knowledge base of Fuel System, Life Support, Crew Escape and Airframe maintenance, tactical aircraft maintenance, and technical publications
• Able to perform at a high level in executive meetings involving customer and LM leadership
• Experience working in a fast paced, customer focused environment to resolve questions raised by the F-35 community via Action Requests (ARs).
• Established tactical/working knowledge of the F-35 Life Support and Crew Escape system is desired.
• Customer relationship management

Preferred Education, Experience, & Skills
Education

• Master Degree from an accredited college in a related discipline, or 6 years equivalent experience/combined education
• Previous military aircraft maintenance experience highly desired
• High School Diploma, or 14 or more years equivalent experience/combined education
• Associate Degree from an accredited college in a related discipline, or 10 or more years equivalent experience/combined education
• Bachelor degree from an accredited college in a related discipline, or 8 years equivalent experience/combined education

About BAE Systems Intelligence & Security BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference.

Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do—from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.

Our Commitment To Diversity, Equity, And Inclusion

At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.
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