Dual Front Desk Supervisor Jobs in Pennsylvania

Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.

Performs other duties as assigned, requested or deemed necessary by management.

Ability to communicate information and hotel services to management and guests. Second language may be required.

Requires high school graduate level mathematical aptitude and knowledge of standard cash handling procedures and computerized cash register systems.

Requires knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines.

Excellent speech communication skills required for continual interaction with guests. Frequent use of phone.

Commuter benefits including transit & parking

Deliver linens to the laundry department

Inspectrooms and public spaces dailyto ensure all rooms are cared for according to brand and IHM standards

Ongoing involvement in preventative maintenance programs

Check stocking levels of all consumables and replaces on housekeeping cart when needed

Notify supervisors of any damages, deficits, and/or disturbances

Attention to details with good organizational and efficient time management skills.

Any other tasks/duties as requested by management.

Update group information. Maintain, monitor, and prepare group requirements. Relay information to appropriate personnel.

Receive information from the previous shift manger and pass on pertinent details to the oncoming manager.

Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.

Perform special projects and other responsibilities as assigned.