Director Of Payment Operations Jobs

We offer customers a full suite of Venue Management features

You have experience growing the capabilities of your team

Work with the VP of Sales to proactively improve workflows, remove barriers, and ensure adequate opportunity qualification.

Develop and manage both our inbound & outbound lead development process including initial prospecting and opportunity assessment

Experience using tools like Gong, Calendly, Slack and GSuite

experience selling SaaS / Software solutions

At least 1 year of relevant experience in banking, business, or finance is strongly preferred.

Maintain knowledge of the upcoming industry and product risks, regulatory changes, emerging risks, and trends.

Knowledge of payment processing and chargebacks, ideally in an e-commerce environment.

Experience in SQL is preferred, but not required.

Proven experience as a self-starter who is comfortable in a fast-paced, quickly changing environment.

Intermediate Excel skills are preferred but not required.

Equivalent education, training and/or certification may be substituted for experience and education shown above

Manage vendor relationships while serving as subject matter expert on subscription-based payments, and being engaged with innovators in this space.

Develop and execute initiatives relating to payment infrastructure and capabilities.

Develop detailed business requirements and work with agile development team to ensure on-time delivery of technology enablers for payments.

Relevant and deep experience working in this or a related field.

Experience building and leading a team of payment professionals.

4 - 7 years’ experience working in payment operations or product management. Familiarity processing payments for Correspondent Banking customers preferred.

Working knowledge of USD clearing operations along with ability to learn and understand settlement systems (e.g. CHIPS, Fedwire).

Working knowledge of US payment formats including CHIPS, Fedwire and SWIFT.

Key Activities/Essential Duties and Responsibilities:

Monitoring of daylight overdraft of our Federal Reserve Account.

Ensuring all of the Money Transfer group business continuity processes and procedures are up-to-date and ready for activation.

Lead business development, negotiation of terms, and vendor management discussions related to all things payments and subscription management

Bachelor’s Degree and 7+ years of experience in payment or payment-related roles with responsibility for digital payment processing, recurring billing

Experience managing payment fraud and general risk programs

Experience managing relationships and contractual terms with external business partners/vendors

Plus other wellness benefits to include:

Lead fraud and chargeback processes to develop and maintain industry leading techniques to combat and mitigate fraud

Scan necessary documents and attach them to client accounts in our client relations management system

Manage daily settlement pipeline and exception reporting for the payment setup and clearing process.

Uphold high level of knowledge of departmental functions and activities in order to respond to internal

Have the capability to flex-work to manage multiple priorities, meet tight deadlines and manage

Undergrad Degree preferred or 3-5 years of experience

Advanced knowledge of Microsoft Word, Excel, PowerPoint, Adobe and Outlook with an ability to learn

Strong time management skills and ability to prioritize workloads.

Excellent organizational skills are required to prioritize responsibilities, thus completing work in a timely fashion.

Serve as project and departmental supervisor under the guidance of the Senior Manager, Payment Operations.

Thorough knowledge of company and departmental policies and procedures.

Regularly reviews goals and objectives with manager and subordinates.

Ability to manage and prioritize multiple tasks.

Minimum of 3+ years of relevant banking operations experience

Strong written and communication skills

Subject matter expert for all ACH, check, bill pay, and wire transfer services.

Monitor all files associated with ACH, check, bill pay, and wire transfer.

O Work with ENG to resolve any issues

Perform a variety of operational functions including: ACH exception processing, item processing adjustments, and wire transfer processing

Minimum of 3+ years of relevant banking operations experience

Strong written and communication skills

Subject matter expert for all ACH, check, bill pay, and wire transfer services.

Monitor all files associated with ACH, check, bill pay, and wire transfer.

O Work with ENG to resolve any issues

Perform a variety of operational functions including: ACH exception processing, item processing adjustments, and wire transfer processing

Minimum of 3+ years of relevant banking operations experience

Strong written and communication skills

Subject matter expert for all ACH, check, bill pay, and wire transfer services.

Monitor all files associated with ACH, check, bill pay, and wire transfer.

O Work with ENG to resolve any issues

Perform a variety of operational functions including: ACH exception processing, item processing adjustments, and wire transfer processing

In addition, the employee must attend the necessary continuous educational requirements to maintain an active certification.

Analyze current operational processes and make recommendations for improvement. Present key findings and recommendations to management.

Exact compensation may vary based on skill, experience and location.

Manage employee timesheets, including reviewing for accuracy, inputting exceptions and approving for payroll while ensuring compliance with state-based policies.

Undergraduate degree and four (4) years of payment systems related experience; or six (6) plus years of payment systems related experience

Candidate must hold one or more of the following industry certifications or is in process of obtaining: