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Digital Customer Experience Product Manager Jobs

Customer Success Manager Digital Experience
By Motorola Solutions At California, United States
At least 3 - 5 years of account management and/or customer success experience in a SaaS company
5 years of account management and/or customer success experience in a Software or SaaS company
Stakeholder Management – Partner with product, marketing, tech support and partner team to coordinate strategy and success.
Excellent verbal and written communication skills, demonstrated skills to effectively communicate product value proposition and build trust with customers
Demonstrated analytical capabilities for reporting and metrics gathering and support
Experience creating a new Customer Success Program from scratch is preferred
Product Manager, Digital Restaurant Experience
By Chipotle Mexican Grill At , Newport Beach $126,000 - $176,000 a year
3-5 years of product management experience in an agile environment
Collaborate with key stakeholders across the enterprise to gather functional feature requirements and manage stakeholder expectations.
Product Manager, Digital Restaurant Experience
Previous experience with location-based technologies and Large Language Model (LLM) powered products is a plus.
Own product vision and objectives - communicate business value.
Closely follow industry standards and benchmarks and promote continuous improvement.
Product Designer- Digital Experience
By Kraft Heinz Company At , Chicago
Design high-fidelity interfaces that convey the visual personality- user experience- and overall art direction of our digital experiences
Lead consumer and market research to experiment against and optimize our digital experiences and innovations
Passionate about creating clear- modern- and intuitive experiences
You possess aesthetic sense and visual design skills with proficiency in typography- desktop and mobile UI- color- and iconography
Strong communication and teamwork skills
Work with your team to define problems- set and document initiatives- and facilitate discovery and ideation workshops
Product Associate, Digital Site Experience
By Tory Burch At New York, NY, United States
Exceptional multi-tasking and project management skills to work cross-functionally, and manage deadlines against multiple deliverables
Experience with writing epics & story maps: detailed feature specifications, acceptance criteria, process mapping and power-point/keynote presentation
Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
We have the best team in the world and believe in paying competitively and rewarding for high performance.
We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive sample sales.
We are invested in your professional growth – you’ll have access to free executive coaching on-demand.
Product Manager, Offer Experience
By Uber At , San Francisco, 94103, Ca $149,000 a year
Bachelor's Degree in Computer Science, Information Systems, Engineering, Business Management or equivalent.
Proven 3 years experience as a Product Manager.
Put to action: translate user needs and insights into product requirements by distilling user problems, writing hypotheses, and describing desired outcomes.
Experience using data to craft strategic decisions. This is a sophisticated challenging space, requiring experience with experimentation and data-driven decision-making.
Build a vision: define a product vision for the team and identify near and long-term initiatives to build your product roadmap.
Align teams: work closely with cross-functional teams such as Matching, Eng, Data Science, and Operations to align business and product strategy.
Product Manager, 2+ Years Of Experience
By Snap Inc. At New York, United States
Skilled in concise communication and influencing outcomes
Knowledge of product-oriented quantitative analysis, including statistical analysis
BS/BA degree or equivalent years of experience
2+ years of experience building and shipping products at a consumer or advertising technology company
Hands on experience across the entire product lifecycle including: defining product needs, prioritization, pre/post-launch execution
Prioritize features, build roadmaps, and partner with cross-functional teams to achieve goals.
Product Manager, Identity Experience
By Square At San Francisco, CA, United States
5+ years of product management experience or equivalent
Run your product like a business: manage the entire product life cycle from ideation, to planning and execution
Manage expectations by communicating progress to stakeholders and partners, and negotiating with non-technical stakeholders to ensure we build the right product
Great interpersonal and communication skills that shine when you’re talking with a customer or engaging a cross-functional audience
Paid Life insurance, AD&D, and disability benefits
Align large cross-team projects by driving your team's annual planning process
Product Manager - Digital Fraud Journeys & Experience
By Bread Financial At Ohio, United States
Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k).
Reports to: Senior Product Manager or Director
The Company is an Equal Opportunity Employer.
The Company participates in E-Verify.
Be challenged. Be heard. Be valued. Be you ... be here.
Product Performance and Continuous Improvement
Assistant Manager, Ecommerce Product And Customer Experience (Remote)
By Loews Hotels & Co At Nashville, TN, United States
Experience working with custom and off-the-shelf Content Management Systems
Project and product management certifications
Project management software experience (MS Project or equivalent)
Please note that this is a fully remote role and location flexibility is offered for this position.**
Manages prioritization, can meet deadlines, and be flexible based on business requirements
Pitch, build, and test website functionality and tools to increase site performance, user experience, and overall revenue
Product Manager, 4+ Years Of Experience
By Snap Inc. At Los Angeles, CA, United States
Skilled in interpersonal communication, relationship management, and organization
Knowledge of product-oriented quantitative analysis, including statistical analysis
BS/BA degree or equivalent years of experience
4+ years of experience building and shipping products at a consumer or advertising technology company
Hands on experience across the entire product lifecycle including: defining product needs, prioritization, pre/post-launch execution
Prioritize features, build roadmaps, and partner with cross-functional teams to achieve goals.
Product Manager, 8+ Years Of Experience
By Snap Inc. At San Francisco, CA, United States
Ability to collaborate with engineers, designers, product managers, data scientists, and other cross-functional teams
Skilled in clear and concise communication across a matrix organization
Knowledge of product-oriented quantitative analysis, including statistical analysis
BS/BA degree or equivalent years of experience
8+ years of experience building and shipping products at a consumer or advertising technology company
Hands on experience across the entire product lifecycle including: defining product needs, prioritization, pre/post-launch execution
Product Manager, 5+ Years Of Experience
By Snap Inc. At Los Angeles, CA, United States
Ability to collaborate with engineers, designers, product managers, data scientists, and other cross-functional teams
Skilled in clear and concise communication across a matrix organization
Knowledge of product-oriented quantitative analysis, including statistical analysis
BS/BA degree or equivalent years of experience
5+ years of experience building and shipping products at a consumer or advertising technology company
Hands on experience across the entire product lifecycle including: defining product needs, prioritization, pre/post-launch execution
Mastercard Digital Labs Product Experience Designer
By Mastercard At North Carolina, United States
Experience in a UX Designer role, preferably with mobile applications.
Experience presenting designs and explaining design decisions to stakeholders and clients.
Experience working closely with developers and product owners and ability to help drive consensus amongst differing viewpoints.
Experience with design thinking or other innovation/user experience design and ideation methodologies and techniques. (Experience facilitating design exercises a plus.)
Experience creating and/or using a variety of design artifacts, for example personas, journey maps, user flows, scenarios, storyboards, sketches, and wireframes.
Experience with common UX design and prototyping tools such as Figma, Sketch, Axure, InVision, Adobe Creative Suite, etc.
Product Manager, Developer Experience
By Toyota North America At Plano, TX, United States
Mentor and develop Toyota team members who wish to advance their careers in product management.
Experience in software engineering and working as a product manager.
Experience working on remote globally distributed high-performing teams and largely asynchronous work environments.
Build and manage short-and long-term product roadmaps; set goals and track deliverables.
Strong understanding of Developer Experience, DevOps, cloud-native application architectures, deployment, and operations.
A proven track record of product leadership and have managed cross-functional teams to design, develop and ship software products.
Senior Product Manager - Customer Experience, Post Booking
By StubHub At New York, NY, United States
5+ years in customer experience product management or equivalent experience, developing and launching products with highly successful business outcomes at scale
Exceptional problem-solving skills using first principle thinking, with demonstrated faculty to make sound decisions by accurately evaluating trade-offs
Demonstrated ability of strong leadership, organizational and execution skills in a fast-paced environment
Experience with SQL or any procedural programming language with the willingness to master them
Solve problems by analyzing data and by implementing product driven and automation solutions
Define and analyze metrics to inform the success of a product and develop action plans accordingly
Digital Customer Experience Design Manager
By Siemens Digital Industries Software At Wilsonville, OR, United States
Guide research and design processes, mentor and grow your team, and enable your team to deliver the best possible user experience.
Bachelor's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.
10 years of experience in product design or UX.
5 years of experience leading design projects and managing people or teams.
3 years of experience working with executive leaders.
7 years of experience working in a complex, cross-functional organization.
Senior Product Manager (Customer Experience) - Remote
By The Home Depot At Atlanta, GA, United States
Experience guiding more junior team members through Product Management fundamentals in a professional setting
Typically reports to the Product Management Manager or Sr. Manager.
Experience working as a Product Manager in a modern software development based enterprise environment
Manages and grooms the product backlog; makes future decisions based on the value that will be delivered
Partners with Finance to understand financial needs and assist in the creation of business plans for new opportunities
3-6 years of relevant work experience
Associate Product Manager (Customer Experience) - Remote
By The Home Depot At Atlanta, GA, United States
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Typically reports to the Product Management Manager or Sr. Manager.
Manages and grooms the product backlog; makes future decisions based on the value that will be delivered
Manages the purchase order and invoicing process with 3rd party vendors
0-1 years of relevant work experience
Experience working in a fast paced, fluid environment where priorities shift on a regular basis
Coordinator, Customer Experience Product Support
By American Airlines At Dallas, TX, United States
Bachelor's degree in technology, business, aviation management, communications, or related fields, or equivalent experience
Knowledge of basic data management and analysis including tools like Cognos, Mosaic, Tableau, etc.
Conducts product meetings; completes product tracking/analysis reports; reports to management and business owners regarding product progress, issues, and risks
This job is a member of the Customer Experience Innovation and Delivery within the Customer Experience Division.
Supports product requirement definition and design through assisting with user stories and participating in retrospectives
2 years’ experience supporting business solutions or related analytical work
Group Product Manager - Customer Experience
By StubHub At New York, NY, United States
7+ years in customer experience product management or equivalent experience
Drive multiple product areas within the Customer Experience ecosystem independently
Help build and manage a talented and diverse team of product managers that integrate into independent product or feature teams
Demonstrated experience developing and launching successful at-scale customer facing products
Demonstrated ability of strong leadership, organizational and execution skills in a fast-paced environment
Ownership of key business metrics that directly and meaningfully impact the P&L

Are you an experienced Digital Customer Experience Product Manager looking to make an impact? We are looking for a creative and innovative leader to join our team and help us create a world-class digital customer experience. You will be responsible for developing and executing product strategies that drive customer engagement and satisfaction. If you have a passion for creating amazing customer experiences and a track record of success, we want to hear from you!

Overview The Digital Customer Experience Product Manager is responsible for developing and managing digital products and services that improve customer experience. This role requires a combination of technical, creative, and strategic skills to ensure that customer needs are met and that the digital products and services are successful. Detailed Job Description The Digital Customer Experience Product Manager is responsible for developing and managing digital products and services that improve customer experience. This includes developing product roadmaps, managing product launches, and overseeing product performance. The Digital Customer Experience Product Manager will work closely with stakeholders to ensure that customer needs are met and that the digital products and services are successful. Job Skills Required
• Knowledge of customer experience principles and best practices
• Knowledge of digital product development and management
• Ability to analyze customer data and develop insights
• Ability to develop product roadmaps and manage product launches
• Ability to communicate effectively with stakeholders
• Ability to work collaboratively with cross-functional teams
• Ability to identify and solve customer problems
• Ability to manage multiple projects and prioritize tasks
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• 5+ years of experience in product management or related field
• Experience with customer experience principles and best practices
• Experience with digital product development and management
• Experience with customer data analysis and insights
• Experience with product roadmaps and product launches
• Experience with cross-functional teams
Job Knowledge
• Knowledge of customer experience principles and best practices
• Knowledge of digital product development and management
• Knowledge of customer data analysis and insights
• Knowledge of product roadmaps and product launches
• Knowledge of cross-functional teams
Job Experience
• 5+ years of experience in product management or related field
• Experience with customer experience principles and best practices
• Experience with digital product development and management
• Experience with customer data analysis and insights
• Experience with product roadmaps and product launches
• Experience with cross-functional teams
Job Responsibilities
• Develop product roadmaps and manage product launches
• Analyze customer data and develop insights
• Identify and solve customer problems
• Manage multiple projects and prioritize tasks
• Communicate effectively with stakeholders
• Work collaboratively with cross-functional teams
• Monitor product performance and make improvements as needed