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Desktop Support Level 2 Jobs

Band 2 - Desktop Technician
By Barrister Global Services Network At Martin, TN, United States
Mobile device management including IOS and Android devices, Enterprise
Required Minimum Qualifications and Skills:
Should have basic knowledge of Mac operating system, to support Apple pc
Broad experience of IT with basic understanding of Networks, Servers,
Minimum of 2-3 years of IT experience
Proven analytical, troubleshooting and problem-solving skills
Band 2 - Desktop Technician
By Barrister Global Services Network At Hesston, KS, United States
Mobile device management including IOS and Android devices, Enterprise
Candidate Required Minimum Qualifications and Skills:
Should have basic knowledge of Mac operating system, to support Apple pc
Broad experience of IT with basic understanding of Networks, Servers,
Minimum of 18 months years of IT experience
Proven analytical, troubleshooting and problem-solving skills
Service Desk Support–Level 1-2
By InnovaCare Health At Orlando, FL, United States
Strong interpersonal and problem-solving skills; knowledge of Windows operating systems, word processing software, computer hardware, and networking helpful.
Perform remote troubleshooting through diagnostic techniques and pertinent questions.
Provide remote and onsite technical support, which includes desktop(s), laptop(s), printer(s), firewall(s), switch(s), access point(s), peripheral(s), and software(s).
Work closely with teammates, managed services provider(s) and vendor(s) as need to resolve problems.
Working knowledge of Microsoft products such as Office 365, SharePoint, One Drive.
Experience with VOIP telephony, Cisco Meraki Firewall, Cisco Switches, Access Point, and Cabling are a big plus.
Level 2 Technical Support Engineer
By Perennial Resources International At New York City Metropolitan Area, United States
Consistent customer care, quality standards, and reporting requirements are core competencies of the position.
The ability to quickly adapt to changing priorities and fluctuations in workflow are requirements of the role.
Strong technical knowledge supporting MS Office 2016, Office 365, iOS, Android, Bloomberg, Factset, CapIQ, and computer hardware or peripherals.
You must have general knowledge on the following topics or technologies.
Resolving incoming requests for technical assistance on standard, commercial and proprietary applications.
The requests may present themselves over the telephone, ticket, e-mail, walkup or conversation.
Vice President, Technology Support Level 2 Manager
By BlackRock At , San Francisco, 94105 $142,500 - $190,000 a year
Solid technical knowledge and the ability to solve complex computer issues
Good written and verbal communication skills
Strong organizational and analytical skills
Collaboration with other support groups across global locations to assist in troubleshooting customers' issue
Using in house tools for building, monitoring, and supporting customer devices
Participation in disaster recovery test exercises
Desktop Support - Level I
By Grapevine MSP Technology Services At Santa Maria, CA, United States

Grapevine MSP offers access to low-cost, high-quality healthcare options, "Health, Dental, and Vision."

401K Plan with matching pay contributions

Senior Desktop Support Technician - Level 2
By MUFG At , New York, 10020, Ny $120,000 - $180,000 a year
Track hardware/software assets and ensure documented IT asset management policies are followed.
Communicate to MUBK's supervision of any issues that need management attention and problems that impact large numbers of clients.
Follow up with service team for root-cause analysis (problem management) for continuous improvement of service delivery processes.
Provide User provisioning/de-provisioning for HW/SW in accordance with MUBK's IT asset management procedures.
Provide technical support for remotely connected users through VPN.
Collaborate with on-site staff to supplement the existing MS Office 365 knowledge base and document solutions.
Level 2 Desktop Support Technician
By MUFG At , New York, 10020, Ny $75,000 - $90,000 a year
Track hardware/software assets and ensure documented IT asset management policies are followed.
Communicate to MUB supervision of any issues that need management attention and problems that impact large numbers of clients.
Follow up with service team for root-cause analysis (problem management) for continuous improvement of service delivery processes.
Provide User provisioning/de-provisioning for HW/SW in accordance with MUB's IT asset management procedures.
Provide technical support for remotely connected users through VPN.
Collaborate with on-site staff to supplement the existing MS Office 365 knowledge base and document solutions.
Desktop Support Technician - Level 2
By MUFG At , New York, 10020, Ny $95,000 - $130,000 a year
Track hardware/software assets and ensure documented IT asset management policies are followed.
Communicate to MUBK's supervision of any issues that need management attention and problems that impact large numbers of clients.
Follow up with service team for root-cause analysis (problem management) for continuous improvement of service delivery processes.
Provide User provisioning/de-provisioning for HW/SW in accordance with MUBK's IT asset management procedures.
Provide technical support for remotely connected users through VPN.
Collaborate with on-site staff to supplement the existing MS Office 365 knowledge base and document solutions.
(Usa) Mr - Desktop Support Engineer (Level 2)
By NSC Global At Chicago, IL, United States
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Develop help sheets and knowledge base articles for end users.
Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft, and Mac OS X
Working knowledge of a range of diagnostic utilities.
(Usa) Mr - Desktop Support Engineer (Level 2)
By NSC Global At Springfield, IL, United States
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Develop help sheets and knowledge base articles for end users.
Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft, and Mac OS X
Working knowledge of a range of diagnostic utilities.
(Usa) Mr - Desktop Support Engineer (Level 2)
By NSC Global At Great Falls, MT, United States
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Develop help sheets and knowledge base articles for end users.
Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft, and Mac OS X
Working knowledge of a range of diagnostic utilities.
(Usa) Mr - Desktop Support Engineer (Level 2)
By NSC Global At San Angelo, TX, United States
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Develop help sheets and knowledge base articles for end users.
Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft, and Mac OS X
Working knowledge of a range of diagnostic utilities.
(Usa) Mr - Desktop Support Engineer (Level 2)
By NSC Global At Richardson, TX, United States
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Develop help sheets and knowledge base articles for end users.
Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft, and Mac OS X
Working knowledge of a range of diagnostic utilities.
Helpdesk - Level 2 Support - 100% Remote Work
By TWO95 International, Inc At United States
Location: 100% Remote work / PST
· Business systems analytical experience, including the ability to flow chart processes
· Knowledge and understanding of relational databases.
· Ability to impart technical knowledge to non-technical end users.
· Experience with Standard Query Language (SQL).
Job Title: Helpdesk – Level 2 Support
Level 2 Support Technician Jobs
By Mad Data IO At Dallas-Fort Worth Metroplex, United States
Benefits: Health care right now
-Remote position with occasionally going onsite to client locations.
Resolve complex issues requiring detailed systems and applications knowledge that have been escalated from Tier 1.
Microsoft Certified Solutions Associate Certifications
Please send resumes or further inquiries to:
Please send resumes or further inquiries to: [email protected]
Desktop Support Technician (Level 1 Or 2)
By Triune Infomatics Inc At Oakland, CA, United States
Perform hardware deployments, including rack and stack procedures, cable management, and equipment setup.
Proficiency in hardware deployment, including rack and stack procedures, cable management, and equipment setup.
Provide first and second-level technical support to end-users in person, over the phone, or via remote assistance.
Provide exceptional customer service and ensure a positive end-user experience.
Previous experience in a desktop support role, preferably at Level 1 or Level 2.
Strong knowledge of Windows operating systems, including installation, configuration, and troubleshooting.
Level 1 Desktop Support Technician
By Housing Authority of Kansas City At Kansas City, MO, United States

Description The Housing Authority of Kansas City, Missouri is seeking qualified candidates for the position of Level 1 Desktop Support Technician. The Level 1 Desktop Support Technician's role ...

Desktop Support Level 2 Jobs
By Tanisha Systems, Inc At Lakewood, CO, United States

Disciplined, Systematic Problem-solving Skills Required.

Desktop Support Level 2 Jobs
By Tanisha Systems, Inc At Atlanta, GA, United States

Disciplined, Systematic Problem-solving Skills Required.