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Deskside Support Lead Jobs

Deskside Support Engineer Jobs
By Dice At Alpharetta, GA, United States
Able to manage assets using asset management systems.
Participate in the Continuous Improvement and Problem Management process.
Identify and escalate chronic environmental, desktop and infrastructure issues impacting our users and their facilities to the Problem Management team.
Identify and escalate technology outages impacting our users and their facilities to the Incident Management team.
Evaluate user requests and requirements and recommend effective technological solutions.
Bachelor's degree and/or extensive relevant experience preferred.
Deskside Support Jobs
By KTek Resourcing At San Mateo, CA, United States
Looking for a skilled desktop support technologist with experience in an enterprise environment.
Experience Required 2+ Years as a Desktop Support Technician
Individual should be able to assess and keep up site needs for conference rooms, copiers, computer hardware/accessories inventory.
Ability to provide hand and feet support to Network and Server team.
Deskside Support Technician Jobs
By BrickRed Systems At Seattle, WA, United States
Highly organized with good attention to detail, ensuring accurate equipment setup and inventory management.
1-2 years of experience in hardware compatibility and familiarity with different types of monitors.
Strong technical knowledge and ability to troubleshoot and resolve hardware-related issues.
Ability to proactively audit and assess space requirements, identify gaps and make recommendations.
Excellent communication skills, both verbal and written, with the ability to effectively convey technical information to non-technical users.
Provide onsite technical support to employees when issues cannot be resolved by the internal help desk.
Deskside Support Technician Jobs
By A.C.Coy Company At Pittsburgh, PA, United States
Associate degree in Information Technology/related field or equivalent experience
2+ of experience in technical support, desktop support or related
Experience supporting software and hardware on-site for end-users
Ticketing system knowledge (ServiceNow preferred)
Experience working in an enterprise size environment - 500+ end users
Work as part of team to support end users in a global cloud migration project
Deskside Support Technician Jobs
By Zealogics Inc At Chicago, IL, United States
Experience with Remote Access (including SecurID), Virtual PCs, Citrix & VPN- Basic knowledge of various technologies
Ability to successfully prioritize and manage operational duties to required deadlines
DSS Tech - Daily Operational Support IMAC
Installation and moving of PC equipment as well as preparing equipment for disposal
Printer and other peripheral installation, maintenance, and troubleshooting
Configure and deploy corporate iPhone devices
Deskside Support Technician Jobs
By IT Trailblazers LLC At Austin, TX, United States
Uses installed Unified Endpoint Management and XDR systems to ensure all endpoints have up-to-date patches, backups and A/V scans.
Experienced troubleshooting of wireless and wired networks. Hands on experience on tools like MDM Airwatch console to manage user’s mobile devices.
5+ years + experience in supporting Sales related applications on IPad, IPhone and laptops and other mobile devices.
Experienceon Office 365 application troubleshooting and licensing model
Thorough knowledge of iOS operating system, its upgrades and related troubleshooting.
Moderate knowledge of Android operating system, its upgrades and related troubleshooting.
Deskside Support Analyst Jobs
By Coretek At Detroit, MI, United States
Demonstrated organizational, communication and time management skills with the ability to work independently
Ticket management knowledge, including ITIL
Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to customers
1-3 years customer service experience preferredKnowledge of Active Directory tools and processes
Knowledge and support experience with user endpoints such as laptops, desktops, printers, scanners, and other peripherals
Assist in the resolution of user and support issues to ensure a positive customer experience
Deskside Support Technician (Consultant)
By News Corp At , Nashville, Tn Up to $266 a day
Support remote users as needed
Resolves 1st and 2nd level support issues concerning hardware, software, networking, active directory, applications, telecommunications and remote meeting coordination
Manages, maintains, and improves technical documentation
Two-year or Bachelor’s Degree (Preferred) in computer sciences or minimum 2 years previous working experience in a corporate IT environment
PC and Mac hardware skills, network printers and computer networks
Excellent oral and written communication skills
Deskside Support Manager Jobs
By Harvard University At , Boston, Ma
Minimum of five years’ post-secondary education or relevant work experience
Manage the development and delivery of end-user training and documentation
Knowledge of Microsoft Office Suite
Knowledge of advanced user support practices
Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor
Hybrid (partially on-site, partially remote)
Tech Ii, Deskside Support - Goodyear, Az
By GXO Logistics At , Goodyear, 85395, Az
Maintain and manage workload through computerized ITSM ticketing and tracking system
1 year of experience supporting end-user equipment and telephony equipment
Experience installing, troubleshooting, building, and deploying desktop computers in a warehouse
3 years of Warehouse experience supporting end-use equipment
Troubleshoot and resolve Tier 2 and 3 escalated technical issues
Troubleshoot hardware, software and networking issues on laptops, PCs, thin clients, and mobile devices
Intern - It Deskside Support
By MedPro Group At , Fort Wayne, 46815, In

Meet MedPro Group. We’re an industry-leading Berkshire Hathaway insurance company with a passion for our clients and our team. We are hundreds of professionals with varied backgrounds and experience ...

Deskside Support Jobs
By Iron Systems At , Newton, Ma
Individual must have good customer facing skills and be well presented.
Provide onsite and desk side support services to end users.
Troubleshoot PC related problems at the direction of client level 2 or SPOC.
Complete incidents and requests within SLA in pressurized environment.
Build, configuring and troubleshoot Install “Gold” image on Customer PC and laptop applications and hardware components.
Ensure tickets are updated on a daily basis.
Deskside Support Manager Jobs
By DMI (Digital Management, LLC) At Virginia, United States
Excellent interpersonal skills, verbal/written communication skills & the ability to manage multiple competing priorities while balancing team workload are required.
Maintain constant flow of communication to all sites, management, and customers.
Experience performing quality assurance responsibilities in support of ServiceNow.
Education And Years Of Experience
Manage schedules and technical coverage given day-to-day operations of Deskside Support.
Manage all end-user incident and request tickets through ServiceNow.
Deskside Support Lead Jobs
By Otomashen At St Louis, MO, United States
·BA/BS in Business Administration, Finance, Computer Science, or an equivalent combination of education and/or experience.
·Proficiency in analytical, organizational, project management, interpersonal and communication skills (written and oral).
·Having knowledge of Service Management.
·IT Inventory management of Organization assets at Client location and annual reconciliation.
·Governance for Incident at User Desk Management.
·Provide Leadership that inspires others to succeed and develop, and proactively share experience, knowledge and ideas