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Delivery Lead Jobs

People Service Delivery Lead
By Meta At , Bellevue, 98005 $111,000 - $160,000 a year
Responsible for service governance & monitoring, day-to-day supplier oversight, escalations management and process improvement across one or more large functional areas
Support change management for implementation to drive adoption of new processes or changes
6+ years of experience overseeing one or more service delivery functions (onboarding, offboarding, payroll, benefits, transfers, etc)
Provide operational support and manage time-sensitive service delivery and urgent escalations
Seek out opportunities to automate and enhance our operations to be more efficient, while keeping employee experience as the utmost priority
Experience navigating competing/shifting priorities and getting things done in a fast-paced, ambiguous environment
Health & Welfare Plan Delivery Lead
By GE HealthCare At Schenectady, NY, United States

Job Description Summary In this role, you will be responsible for the overseeing the delivery of Health and Welfare benefits to GE HealthCare participants, ensuring they are properly ...

Lead, Customer Care Training Delivery
By American Airlines At Dallas, TX, United States
Partners with Skyview 5 (SV5) and Skyview 6 (SV6) management to ensure operational efficiency whilemaintaining a professional learning environment
Airport Customer Care knowledge and hands-on experience
Manages the successful execution of ILT and virtual instructor led (VILT) training delivery
Identifies and prioritizes all Customer Care course offerings
Manages instructor team member schedules to ensure training needs are efficiently met for all domestichubs and field stations
3+ years of relevant experience
Service Delivery Lead Jobs
By ManTech At Crane, IN, United States
At least five (5) years of full-time professional experience working with Customer Service and Service Delivery
A bachelor's degree in a related field is preferred
To hold or obtain a US Government Secret Security Clearance.
Must be able to remain in a stationary position 50%
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer
Secure our Nation, Ignite your Future
Training Delivery Lead Jobs
By Danfoss At Maumee, OH, United States
Offer training design, development and facilitation coaching to training facilitators to employee development, instructor qualification processes and facilitation skills.
Facilitate training sessions. Maintain qualifications and certifications to instruct product and technology training courses, as needed.
Manage inventory and updates of training materials, graphics, textbooks, written materials, presentations, audiovisuals, cut-a-ways, and other assets to support training programs.
Bachelor’s degree in Engineering, Business, Marketing, Education or a related field of study from an accredited college or university.
Minimum of two years of training experience.
Experience collaborating in a global fast-paced, complex organization and thrives in a matrixed environment.
Itsm Delivery Lead Jobs
By Wells Fargo At Dallas, TX, United States
Partner with the ITSM product manager and his delegates to lead sessions in quarterly PI (big room) planning
7+ years of information technology experience
5+ years of Agile and JIRA experience
Excellent verbal, written, and interpersonal communication skills
Contribute recommendations and insights regarding delivery practice heath for quarterly plan retrospectives and operational problem-solving workshops
Oversee the coordination of delivery of commitments, as defined in PI (big room) planning
Agile Delivery Lead Jobs
By GoodLeap At United States
Experience executing process change management techniques
Required Skills, Knowledge and Abilities
Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
Essential Job Duties and Responsibilities
Very diverse and profound set of communications skills. Can communicate effectively and easily with Developers, Partners and Executives
Has experience as a mentor, agile coach and/or trainer
Program Delivery Lead Jobs
By BridgeView At Denver, CO, United States
Strong knowledge and practical experience with Agile methodologies, particularly Scrum, and a proven ability to champion Agile practices within development teams.
Proficiency in using Azure DevOps or similar project management tools for managing project workflows, backlogs, and tracking progress.
Foster a collaborative and positive team culture, promoting knowledge sharing, cross-functional collaboration, and professional development.
Excellent communication skills with the ability to effectively collaborate and influence stakeholders at all levels of the organization.
Preferred experience with testing using TDD or BDD with one or more testing frameworks.
Preferred experience with Microservices architecture and containerization frameworks, demonstrating the ability to implement and optimize Microservices-based solutions.
Global Delivery Lead Jobs
By Mphasis At New York, United States
Oversee hand-off to account management upon completion of the implementation project.
Appropriately record project activities, accurately track, and concisely report project statuses, and manage projects within the defined model.
Handle multiple large IT programs across varied prestigious clients in the HMS Vertical
Provide coordination with IT and Ops(internal to establish data interface options with customers, including establishing data specs and evaluating data sets.
Oversee the Collaboration with offshore team to design, develop and configure the product to customer specifications.
Support the Pre-Sales process for IA solutions
Mdm - Delivery Lead
By Axela Digital Solutions At United States
10+ years of relevant work experience (Finance, Marketing, Sales systems and applications, Data Management and Data analytics)
Practical and proven experience with technologies and frameworks in the area of Master Data Management, Analytics & Data Migration
Work closely with the team and any services/system integration vendors on successful release management.
Proactive monitoring of delivery activities, including active stakeholder management, and assuring collective delivery excellence
Analyze requirements, determine optimal solutions and gap analysis from current state, with dependencies and associated risks
Provide rapid response, manage and drive production and delivery issues and risks to resolution and implement preventative action
Delivery Enablement Lead Jobs
By Notable At United States
Listen to internal & external Gong calls and provide feedback to PDMs and their managers
Have 4+ years of enablement experience with Sales or Customer Success
Understand customers needs and have experience translating them into trainings
Are passionate about supporting and transforming customers’ experience
Prepare PDMs for tough customer situations through role playing, e.g., commercial questions, expectation-setting, executive stakeholder meetings, termination risk, and service escalations
Track progress of current trainings and build new ones from scratch
Health & Welfare Plan Delivery Lead
By GE HealthCare At Illinois, United States

Job Description Summary In this role, you will be responsible for the overseeing the delivery of Health and Welfare benefits to GE HealthCare participants, ensuring they are properly ...

Delivery Lead Jobs
By SITA At Dayton, OH, United States
Team structure in place to support its responsibilities and deliveries
Ensuring the correct skills and competencies exist within the team to work effectively
Ensure product roadmaps are aligned to capacity and capabilities of the team i.e. The roadmap is achievable
Delivery of committed releases up its formal product release
Escalating issues that are not getting mitigated related to delivery from within the team
Keeping all stakeholders informed and updated for committed releases e.g. status reports
Delivery Lead Jobs
By Akkodis At Addison, TX, United States
5-7 years previous experience managing technology projects using SDLC methodologies (Agile and/or Waterfall)
Strong organizational and planning skills
Strong leadership skills to lead project team to deliver the technology solution with quality, on-time, and within budget
Strong communication skills to effectively and clearly communicate project status, issues, risks at all levels including key stakeholders and executives
Ability to identify, communicate, and drive critical path activities, dependencies, timelines, and resources
Pay Range: $65/hour on W2
Agile Delivery Lead Jobs
By Vivid Seats At Chicago, IL, United States
Experienced with project and product management tooling and able to define requirements, make minor adjustments and validate larger tooling changes.
Streamline communication and minimize knowledge gaps between different teams to coordinate multi-team deliveries.
Coach and enable teams to drive through internal continuous improvement initiatives along with Engineering Managers and Product Managers.
Learn how ticket marketplaces operate and how you’ll contribute to providing great experiences for our customers.
Prepare weekly status reports (aka Delivery Health Reports) in partnership with the engineering and product managers.
Mentor others, playing an active role in elevating the skill sets of those you work with.
Operations Delivery Lead Jobs
By Coldcart At United States
Minimum of 3 years of work experience, ideally in a client-facing role
Experience with small parcel and/or truckload shipping
Intermediate+ Microsoft Offce skills (including Outlook & Excel)
Support clients throughout onboarding and day-to-day functions
Reply to client inquiries in a timely and professional manner
Understand each step of the client fulfillment process from order creation through delivery to ensure customer satisfaction
Delivery Lead Jobs
By LER TechForce At Auburn Hills, MI, United States
Developing and maintaining delivery timeline, risk management plan, issue log and communication plan.
Strong Technical knowledge with hands-on experience, managing application development
5 years of experience delivering application development projects, along with a minimum of 2 years as a technical lead
Demonstrated leadership skills and a track record of managing delivery of technical work via analysts, developers, and testers.
Strong analytical, problem-solving, and conceptual skills
Experience in effective application development project implementation / Deployment strategies with a customer base distributed throughout the world
Dispatch & Delivery Lead Jobs
By FIDELITONE At Chandler, AZ, United States
Works with customers, account management, and operations to assist in the communication of routing, pick up, and delivery service
Minimum of 3 to 5 years of Logistics/Supply Chain, Dispatching, Transportation, Engineering, Business Analyst/Project Management
Ability to communicate effectively across all levels of management, peers, and clients is necessary
Working knowledge of DOT and Hours-of-Service (HOS) regulations for Commercial operators
Excellent problem-solving, task prioritization, follow-up, and customer service skills required
Possession of or willingness to secure pertinent Hazmat, TSA, and other certifications
Lead Mail And Delivery Worker
By City of Mesa, AZ At , Mesa, Az $33,874 - $46,956 a year

Description/Duties A Lead Mail and Delivery Worker is responsible for providing lead guidance to the Mail and Delivery Workers involved in the pick up, sorting, and distribution of ...

Operations & Client Delivery Lead
By Intervene K-12 At Texas, United States
6+ years of experience in management of strategic operations
Review and evaluate cost and management of budget.
Education experience is preferred, but not required.
Manage capital investment and expenses to ensure the company achieves investor targets relative to growth and profitability.
Leadership skills, with steadfast resolve and personal integrity
Startup experience is preferred, but not required.

Are you looking for an opportunity to lead a team of delivery professionals and make an impact on the success of a business? We are looking for a Delivery Lead to join our team and help us deliver exceptional customer experiences. You will be responsible for managing the delivery process, ensuring on-time delivery, and providing a high level of customer service. If you have a passion for leading teams and delivering results, this is the job for you!

A Delivery Lead is responsible for leading and managing the delivery of projects and services to customers. They are responsible for ensuring that projects are completed on time, within budget, and to the highest quality standards.

What is Delivery Lead Skills Required?

• Excellent communication and interpersonal skills
• Ability to manage multiple projects and prioritize tasks
• Strong problem-solving and decision-making skills
• Ability to work independently and as part of a team
• Knowledge of project management principles and techniques
• Knowledge of customer service principles and practices
• Knowledge of relevant software applications

What is Delivery Lead Qualifications?

• Bachelor’s degree in business, project management, or related field
• Relevant certifications in project management or customer service
• 5+ years of experience in project management or customer service

What is Delivery Lead Knowledge?

• Knowledge of project management principles and techniques
• Knowledge of customer service principles and practices
• Knowledge of relevant software applications

What is Delivery Lead Experience?

• 5+ years of experience in project management or customer service
• Experience leading and managing projects and services
• Experience working with customers to ensure satisfaction

What is Delivery Lead Responsibilities?

• Lead and manage the delivery of projects and services to customers
• Develop and maintain project plans and timelines
• Monitor