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Customer Support Services Associate Jobs

Support Services Associate Jobs
By Loretto At Syracuse, NY, United States
Understands all HIPAA and other compliance & regulatory requirements associated with their role, including completion of required internal or external training/certifications.
Adheres to all health and safety requirements, regulations, policies and procedures.
Maintains the facility and the environment in a clean, safe and orderly manner for resident comfort and convenience.
Cleans floors and carpets by vacuuming, sweeping, dusting, damp/wet mopping, stripping, waxing, buffing and disinfecting.
May organize closets and drawers.
Makes beds and straightens residents' apartments, as needed.
Customer Support Associate Jobs
By Becker Furniture At Becker, MN, United States
Excellent oral and written communication skills and demonstrate a high level of professionalism and courtesy in person and on the phone.
Some experience with answering phones helpful, but not required.
Knowledge of Microsoft Office products (Excel, Word, Outlook) and office equipment. (copy machine/fax/scanner)
Strong organizational skills, accuracy, and able to handle detail-oriented work.
Must be ready, willing, and able to work day, evening, weekends and holidays.
Ability to work well individually and with a group.
Customer Support Associate Jobs
By Trayt.Health At Palo Alto, CA, United States
Familiarity with online tools and systems, including Google Suite, JIRA, Hubspot, and ticket-management systems (ZenDesk)
Experience in preparing customer-facing educational materials (articles, process docs)
Excellent verbal and written communication skills
Strong problem-solving abilities and a passion for helping customers
Hyper-organized and detail-oriented, with excellent written and verbal client-facing communication skills
Previous customer service experience or experience in similar customer facing roles is preferred but not mandatory
Associate Manager, Application Support & Services
By Disney At , New York $123,902 - $166,210 a year
Identify, verify and document functional and technical requirements using requirements management methodology and tools
Work with Executive and Management teams to review and ensure that requirements and processes meet established quality standards
Support the project team and business stakeholders with change management based on new business processes and business functions.
Knowledgeable experience in collaboration software like Slack, Zoom, Dropbox and Zendesk
Worked with Digital Asset Management software
In close communication with the business stakeholders and project team members, develop and document product requirements and business processes
Customer Support Associate Jobs
By New Island Enterprises At Orlando, FL, United States
Ability to recognize, apply and explain your product or service knowledge
Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
Passion for increasing in-person hospitality skill set to build better relationships
The responsibilities and tasks of the Customer Support Associate consist of:
We want someone in the Customer Support Associate role whose qualifications include:
Keeping a record of customer interactions, processed orders, and service schedules
Customer Support Associate Jobs
By Healthix At New York, NY, United States
Develop and maintain a strong working knowledge of our technical platform and the functionality available.
Bachelor’s degree or equivalent work experience.
IT support experience is strongly preferred. Experience in Healthcare data systems is a plus.
Experience with data-driven software, including SQL or Intersystems Healthshare a plus.
Working with clinical and technical stakeholders will require excellent written and verbal communication skills.
This job has no supervisory responsibilities.
Customer Support Associate Jobs
By Wise At , Tampa $20.50 an hour
Hybrid working model – a mix of working from home and from the office
️ Here's more info on our benefits in Tampa
Problem solving: Investigating issues with payments, account set up and login, and providing general support to our customers
Participating in team meetings, participating in ongoing training sessions, 1 on 1 meetings with your lead, and assessing quality reviews
Reviewing other metrics such as: productivity, handling time, QA, and adherence
$20.50 per hour starting salary
Customer Support Associate Jobs
By Hero Journey Club At , Remote
Troubleshooting and resolving technical issues in Discord, Zendesk, and our internal platforms, offering step-by-step guidance and clear instructions
Contributing to the development and improvement of support documentation and knowledge base articles
Bonus points if you can help translate experience supporting members into process improvement ideas
Experience: You have 1-3 years of experience in customer/IT support
Strong Communicator: Exceptional interpersonal skills, and excellent verbal and written communication skills, particularly in online and text-based communities
Supporting our awesome online community by resolving customer support issues, including payment processing, group session assignments, scheduling, onboarding etc.
Customer Support Associate I
By Swing Education At , $26 - $28 an hour
Use tools and knowledge base efficiently to maintain low ticket processing time
Bachelor’s degree preferred or equivalent experience required
Ticket-based customer support experience a plus
Hyper-organized and detail-oriented, with excellent written and verbal communication skills
High level written and verbal skills required
High degree of critical thinking, reading comprehension, and solution-oriented skills required
Associate Customer Support Scientist
By Azenta Life Sciences At United States
Additional tasks and responsibilities as assigned by supervisor
Prior customer service experience preferred.
Strong communication and interpersonal skills, both verbal and written.
Strong critical thinking and problem-solving skills
Excellent documentation and record keeping skills
Interacting with customers daily via phone, email, or live chat.
Customer Services Concierge Support, Intermediate
By Blue Shield of California At , Redding, Ca $18.07 - $25.30 an hour
Resolve pharmacy calls concerning benefit coverage, co-pays, formulary coverage, vacation overrides, and utilization management requirements
Resolve incoming calls concerning members eligibility, benefits, provider information, clinical and pharmacy needs
Compose routine and non-routine correspondence to answer benefits/provider inquiries in writing
Requires at least 3 years of prior relevant experience
Coordinate membership changes such as member’s primary care physician
Analyze available programs, determine program eligibility, and connect member to appropriate BSC vendors, Health Advocates, Social Workers, Pharmacy Techs, and Pharmacists
Customer Support Associate Jobs
By Dobility, Inc. At Cambridge, MA, United States
Fully remote / work from home
fully remote / work from home
0-1 years of work experience
Strong analytical skills is a plus
Experience with training is a plus
Knowledge of the field research and international development spaces
Project Coordinator (Customer Support, Cloud Services)
By Agility Partners At United States
Basic knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
Medical, Dental and Vision plans (PPO and HSA plans available); Individual and Family coverage offerings
2+ years experience as a Project Coordinator
Basic knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.
Basic knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc.
PMI or PMP certification preferred
Customer Support Associate Jobs
By Pearson At Minneapolis, MN, United States
Continuous learner, enjoys staying updated with product updates, industry trends, and customer support best practices to enhance your skills and knowledge.
Proven experience in a customer support or similar role is advantageous.
Excellent written and verbal communication skills.
Strong problem-solving and analytical abilities.
Product Knowledge: Develop a deep understanding of our products and services to accurately address customer queries and assist with product-related issues.
Experience managing a customer support queue.
Customer Support Associate Jobs
By Futran Solutions At Iowa, United States

• Training Hours: 8:00am – 4:30pm Monday – Friday for the first 4 weeks.

• Schedule after training: Within the hours of 7:00am – 7:00pm Monday – Friday.

Ecomm Customer Support Associate
By NATION LTD At Los Angeles, CA, United States
REPORTS TO: CUSTOMER SUPPORT MANAGER
·Deliver transformational customer experiences across all channels (phone, email, text, chat, and social media)
·Full benefits including healthcare, PTO, 401k, and a seasonal clothing allowance
·This position will be full time, Monday-Friday, 8-5 PT, remote to start
·Compensation will be based on experience, with the ability to grow (range $40,000-$48,000)
Please include your responses to the following questions.
Customer Support Associate Jobs
By Westway Promotions At Frisco, TX, United States
Outstanding communication skills both verbal & written.
Able to prioritize and work independently with minimal supervision.
Able to work effectively in a team environment
Why Entry Level Positions are important:
Full-Time Customer Support Associate are trained in the following:
Qualities We Feel Our Team Members Exemplify:
Senior Customer Support Services Specialist
By TriNet At United States
Knowledge of contact center technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.)
General education, vocational training and/or on-the-job training or equivalent education and experience required
Associate's Degree or equivalent education and experience preferred
Typically 3+ years Customer Service experience required
Typically 2+ years human resources experience required
Excellent verbal and written communication skills.
Customer Support Associate Jobs
By Momentus Technologies At O'Fallon, MO, United States
Customer service experience in a high growth saas company
Experience with report writing tools and relational databases (e.g. DevExpress, Crystal Reports, SQL or MS Access) is preferred
You have venue/event industry experience
You have experience with HTML or creating and formatting digital documents — and have an eye for detail and aesthetics.
Become an expert user on our software and keep up to date with new features and enhancements.
Solve and respond to customer support requests.
Customer Support Associate Jobs
By Parallel Employment Group At Racine, WI, United States
1 year of employee management or supervision skills.
$17.00 - $20.00 based on experience!
Comprehensive PTO & Benefit Package (medical, dental, vision)
Leadership Skills: You must be able to have difficult conversations regarding attendance and coaching, remaining positive and understanding, while firm.
Experience handling difficult callers - while maintaining the highest degree of respect, empathy, and kindness.
Must have excellent communication skills, both verbal and written.

Do you have a passion for helping people? Join our team as a Customer Support Services Associate and make a difference in the lives of our customers! We offer a great work environment, competitive pay, and the opportunity to grow with our company.

What is Customer Support Services Associate Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to troubleshoot customer issues
• Ability to handle customer complaints
• Ability to work in a fast-paced environment

What is Customer Support Services Associate Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Excellent customer service skills
• Strong communication and interpersonal skills

What is Customer Support Services Associate Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
• Knowledge of customer service software and tools

What is Customer Support Services Associate Job Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a call center environment
• Experience in a customer service role
•