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Customer Support Services Associate Jobs

Customer Services Concierge Support, Intermediate
By Blue Shield of California At California, United States
Comprehensive resolution of pharmacy calls concerning benefits coverage, co-pays, formulary coverage, vacation overrides, and utilization management requirements
Review and analyze member claims for accuracy as well as member education on how benefits are applied
Resolve incoming calls concerning member's eligibility, benefits, provider information, monthly premium billing, clinical and pharmacy needs
Compose routine and non-routine correspondence to answer benefits/provider inquiries in writing
Requires at least 3 years of prior relevant experience
Requires basic job knowledge of Microsoft Suite systems and the ability to use applications on a computer proficiently
Customer Support Associate Jobs
By Returnmates At United States

I’m looking for customer obsessed rockstars to join my teams. If you’re interested please reach out.

Customer Support Associate Jobs
By Veritext Legal Solutions At Chicago, IL, United States
Provide support across various Sales related workflows and projects, continuously working to enhance job knowledge while bringing value to the organization
Driven, proactive and customer service oriented with strong interpersonal skills
Knowledgeable of or eager to learn the sales cycle; accepts direction and guidance with grace
An excellent eye for detail with superior written and verbal communication skills
Extremely organized with the ability to multi-task and manage your time efficiently in a fast-paced environment
Hybrid work structure (two days in the office, three days working remotely)
Customer Support Associate Jobs
By Fred Astaire Dance Studio At Westerville, OH, United States

We are currently hiring for a part-time Customer Support Associate. We are looking for candidates with an outgoing and positive demeanor, motivated to help the studio owner as needed, and works well ...

Customer Support Associate Jobs
By Mela Group Inc At Cerritos, CA, United States
One year of client-facing, customer service experience would be an asset in this role
Exceptional communication skills, written and verbal
Communicate innovative ideas and solutions to drive revenue through increased customer engagement
Conduct market and territory research to better understand customers and extend company outreach
Excellent negotiation and closing techniques to secure new business
Work efficiently alone and with a team to meet individual and company-wide sales quotas
Customer Support Associate Jobs
By Synergy Interactive At Connecticut, United States
Functional knowledge: Proficient in a range of processes or procedures through job-related training and on-the-job experience.
Business expertise: Applies experience and skills to complete assigned work within their area of expertise.
0 to 2 years of experience in a similar role.
Certifications are not specified but may be advantageous.
Interpersonal skills: Able to exchange straightforward information, ask questions, and check for understanding.
Distribute information to customers/clients regarding violations to reporting requirements for listed companies.
Customer Support Associate (Seattle, Wa)
By Squarespace At Portland, OR, United States
Identify isolated customer experiences and escalate important issues.
1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
Retirement benefits with employer match
$100 per month remote Stipend
Respond to customer-submitted live chats and emails in a timely manner
Queue-based, typing work will account for approximately 90% of the role.
Customer Support Associate Jobs
By Squarespace At Portland, OR, United States
Identify isolated customer experiences and escalate important issues.
1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
Retirement benefits with employer match
$100 per month remote Stipend
Respond to customer-submitted live chats and emails in a timely manner
Queue-based, typing work will account for approximately 90% of the role.
Support Services Associate Jobs
By Cinch Home Services At , Remote $15 an hour
Basic technical knowledge of appliances and HVAC (mechanical skills).
Review and data entry of incoming service reports or supporting documentation from vendors and customers for claim resolution.
Communicate with service partners and clients regarding authorizations, coverage questions, and general questions offering assistance through the claim process.
Using company guidelines and knowledge of Cinch contracts to determine appropriate claim decision and customer follow up.
Strong written and verbal communication skills
Strong customer service and organizational skills
Customer Support Associate — Hawaii
By Squarespace At United States
Identify isolated customer experiences and escalate important issues.
1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
Retirement benefits with employer match
$100 per month remote Stipend
Respond to customer-submitted live chats and emails in a timely manner
Queue-based, typing work will account for approximately 90% of the role.
Customer Support Associate Jobs
By MainStreet At , San Francisco, Ca $19.50 - $31.00 an hour
Proficiency with computer skills and CRM experience preferred (Bonus if you’ve worked in Salesforce)
Uses knowledge of MainStreet products, services, and processes to answer inquiries or to escalate to internal teams if necessary
1+ years of experience in a customer support role, ideally in a B2B or B2C environment
A customer-first mindset, demonstrating empathy and delivering exceptional customer experiences across the customer journey
Excellent communication skills and etiquette across email and phone
Benefits include medical, dental, vision, disability, life, and 401k
Customer Support Associate (Starlink)
By SpaceX At , Hawthorne, 90250, Ca $20 an hour
Strong attention to detail and time management skills. You take pride in your craft.
Experience in a training, learning & development, analytics, service design, vendor management, or content management role.
Create and maintain internal knowledge base and help center collateral.
1+ years of experience in a front-line customer support role.
Excellent empathy, active listening, and resiliency skills. You internalize customer concerns, solve them, and keep it positive.
Start-up, consulting, or other demonstrated experience in high-growth, fast-paced environment.
Material Customer Services Associate
By Kaiser Permanente At , Honolulu, Hi $22.59 - $23.85 an hour
Demonstrated knowledge of and skill in word processing, spreadsheets, database, and inventory management information systems PC applications.
High School Diploma; or equivalent combination of education (lesser) & experience may be considered in lieu of requirements.
Certification in material management (e.g., APICS or PMA).
Keeps management informed of problem areas and takes constructive corrective action
Demonstrated knowledge of and skill in oral communication, written communication, customer service, interpersonal relations, teamwork, conflict resolution, and problem solving.
Some experience or exposure to the healthcare industry, including basic knowledge of medical terminology and healthcare supplies.
Client Services Support Associate (Hybrid)
By Shaker At ,
Manage all client billing requirements and inquiries –cost centers, POs, AR reporting, etc.
High competency level on computer and software skills compatible with job responsibilities
Create orders and manage through to final sales approval, ensuring a high level of detail and accuracy
BA or equivalent professional experience
Operate as primary support for assigned clients
Field and process client requests
Customer Services Support Operator 2
By eStaffing Inc. At Johnson City, TN, United States
Demonstrated logical reasoning, situational and time management while presenting a positive attitude with customers and co-workers.
Must have strong reporting experience, meeting deadlines, and meeting high accuracy goals.
Manage the data workflow, as it interacts with the workflow in the CRM tools
Secure wireless and/or automation product experience may be required; associates degree in related discipline is preferred.
5+ years of practical Customer Support experience and/or related field (Phone/Web/or Live Chat)
High Level of professionalism and excellent customer service skills.
Customer Services Concierge Support, Intermediate
By Blue Shield of California At , El Dorado Hills, Ca $18.07 - $25.30 an hour
Comprehensive resolution of pharmacy calls concerning benefits coverage, co-pays, formulary coverage, vacation overrides, and utilization management requirements
Review and analyze member claims for accuracy as well as member education on how benefits are applied
Resolve incoming calls concerning member's eligibility, benefits, provider information, monthly premium billing, clinical and pharmacy needs
Compose routine and non-routine correspondence to answer benefits/provider inquiries in writing
Requires at least 3 years of prior relevant experience
Requires basic job knowledge of Microsoft Suite systems and the ability to use applications on a computer proficiently
Customer Support Associate Jobs
By Wise At , Austin, Tx $22.25 an hour
Hybrid working model – a mix of working from home and from the office
️ Here's more info on our benefits in Austin
exceptional verbal & written English skills
Provide world-class customer support via email and phone channels for English speaking customers all over the world
Be creative, friendly, and solution-oriented with customers and colleagues
Understand the need to meet expectations, rise above them, and go that extra mile for customers
Customer Support Associate (Hybrid)
By Autodesk At , Atlanta, Ga $46,200 - $74,800 a year
Manage requests and act as a liaison with internal stakeholders (Sales, Customer Success, Engineering, Operations, Marketing, Finance)
Exceptional written and verbal communication skills
Have a proven track record of exceptional customer support experience
Previous experience troubleshooting and supporting iOS, Android, and Windows platforms
Click below to learn more about our benefits in the US.
Thinks outside the box and use resources to come up with solutions
Eap Worklife Customer Support Associate
By CVS Health At , , Fl $18.50 - $34.60 an hour
1+ years remote work experience preferred
Assesses for social determinants/needs and offers and
1+ years of customer service experience required
1+ years call center experience required
1+ years Experience in a social, psychological or human service field providing client support
Basic computer knowledge (Microsoft Office Suite: Word, Excel, Teams, etc.)
Support Services Associate I/Interpreter - Clinic
By WEDCO District Health Department At Georgetown, KY, United States

Must be able to speak Spanish Fluently Under the direction of the local health department director, program director or clinic supervisor, performs interpreting/transliterating services of oral ...

Do you have a passion for helping people? Join our team as a Customer Support Services Associate and make a difference in the lives of our customers! We offer a great work environment, competitive pay, and the opportunity to grow with our company.

What is Customer Support Services Associate Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to troubleshoot customer issues
• Ability to handle customer complaints
• Ability to work in a fast-paced environment

What is Customer Support Services Associate Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Excellent customer service skills
• Strong communication and interpersonal skills

What is Customer Support Services Associate Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
• Knowledge of customer service software and tools

What is Customer Support Services Associate Job Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a call center environment
• Experience in a customer service role
•