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Customer Support Hero Jobs

Customer Support Jobs
By InComm Payments At United States
Define and manage support processes for healthcare & benefits accounts for activities such as
Manage coverage of customer support hours per service level requirements.
Define escalation procedures, including work with product and engineering teams to troubleshoot problems; manage ticket backlog
5+ years experience of customer support, preferably in the financial or health insurance services industry
Experience managing platforms such as Zendesk or Salesforce Service Cloud.
Assist in evaluating emerging support channels and technology.
Customer Support Hero, Flickr
By SmugMug At Mountain View, CA, United States
Organizational skills with the ability to manage numerous priorities at once
Acknowledge, troubleshoot, and resolve customer inquiries and complaints
Excellent written and communication skills
Ability to not only work independently, but as part of a team (all remotely!)
Role reports to: Customer Support Manager
Communicate with customers through email and social media
Customer Support Jobs
By HIRECLICK At Sioux Falls, SD, United States
Previous experience with Customer Relationship Management systems is preferred.
Participate in formal education and self-study to gain knowledge of HIRECLICK and recruitment software products.
Experience in communications, marketing, business, information systems, or comparable work experience.
Experience in assisting clients via phone, email, and webconferencing.
Excellent interpersonal and communication skills.
Strong analytical and problem solving skills.
Entertainment Super Hero/Villain - $21.00/Hr.
By Six Flags At California, United States
Working in extreme heat, sun, cold, wetness, humidity and temperature change.
All lifts over 51 lbs. require help from a coworker or mechanical device.
Overtime of adults may be required from time to time to accommodate the business need
Chest: 32” to 34” (cup size - B/C)
Shoes: Up to a Men’s 13
Shoes: Up to a Men’s 12
Entertainment Super Hero/Villain - $21.00/Hr.
By Six Flags Magic Mountain At Santa Clarita, CA, United States
Working in extreme heat, sun, cold, wetness, humidity and temperature change.
All lifts over 51 lbs. require help from a coworker or mechanical device.
Overtime of adults may be required from time to time to accommodate the business need
Chest: 32” to 34” (cup size - B/C)
Shoes: Up to a Men’s 13
Shoes: Up to a Men’s 12
Customer Support Jobs
By REPAIRIFY, INC. At Plano, TX, United States
Minimum of High School Diploma
Basic account billing and/or customer service background preferred.
Proficiency in QuickBooks a plus.
Customer Happiness Hero Jobs
By Hello Innovation At Detroit, MI, United States
Top of market pay. Along with a full benefits package including health, dental and 401k.
Experience to prepare you for whatever career lies ahead. Including training and mentorship opportunities from some of world’s top talent.
No babysitter required. You’re the ambitious, “roll up your sleeves” type that’s ready to get the job done.
You’re a modern-day MacGyver. You’ve never met a problem that couldn’t be solved.
You’re ready for anything that comes your way. You’re comfortable with a little chaos and are always up for the challenge.
You get it right, down to the last detail. You believe the difference between mediocrity and excellence is attention to detail.
Customer Success Hero Jobs
By Simplero At New York, United States
Please note -- this role is remote. Weekday AND weekend availability is required
Ensure a flawless experience through every step of the customer journey (onboarding, training, follow-up, etc.)
Develop and maintain technical documentation to facilitate knowledge sharing and improve the efficiency of future implementations
Work on side projects (improve internal processes, enrich our support offer, create roadmap for upcoming quarters, etc.)
5+ years Customer Success/Support experience, ideally in a SaaS B2C environment
Proven technical background with experience working on complex software, services or products
Customer Support Jobs
By Vitu At Minnesota, United States
Knowledge of automotive industry is required; dealership experience is preferred.
Excellent communication and interpersonal skills
Strong organizational skills and ability to follow directions
Strong computer and related technical skills
Respond to all customer and employee inquiries and issues with a positive attitude.
Audit and verify paperwork against DVS policies, providing notice to customers and to DVS as set by company procedures.
Customer Support Jobs
By InfiCare Staffing At Phoenix, AZ, United States

Hi, I am Saurabh Kumar in the process of identifying excellent employee for our client's needs. Please review the requirement that I have posted below & let me know if you would like us to ...

Customer Support Jobs
By MHP – A Porsche Company At United States
Proven experience in help desk support or other customer support role
Associate's degree or 1 years of helpdesk work experience, required.
Excellent written and verbal communication skills
Serve as the first point of contact for customers seeking assistance over the phone or email
Determine the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
Director, Customer Support Jobs
By Stride At United States
benefits and perks Stride offers
Meet your new teammates, learn what they do and what makes Stride a special place to work
Learn about our core values, mission, vision, and company goals
Meet the executive team and leaders across the organization, and being building strong relationships with them
Understand current support goals and priorities, KPIs, and roadmaps for the support team
Dive into our support tools, process flows and data, taking stock of current practices and infrastructure
Customer Support Researcher Jobs
By LexisNexis At United States
· Applying established standards to the order management process to effectively meet departmental objectives
Do you enjoying answering and researching legal queries?
Are you a customer-centric and data-driven individual?
Join us in shaping a more just world.
· Conducting research and providing information obtained by using internal and external resources
· Managing the life cycle of Expert Witness Search requests
Customer Success Specialist – “Product Hero”
By eLabNext At , Cambridge, Ma
Strong organizational and time management skills and ability to prioritize and multitask.
Strong aptitude towards CRM software management tools in providing reports on a monthly basis
Strong problem-solving skills and analytical abilities
Education, training, and professional experience:
Experience with the development or support of web-based software applications is a great plus
1-2 years of work experience in tech or customer success support (preferably supporting a SaaS product).
Customer Support Jobs
By Synectics Inc. At Arlington Heights, IL, United States
Help Desk Ticket Management skills
This position will provide support for Managed Customers.
PC skills including Microsoft Office
Telephony, Data, SDwan, Cisco, IP experience a plus
Create tickets, status, update tickets and closed tickets
Trouble shoot their SDwan devices
Associate Manager, Hero Content Packaging - Warner Bros. Discovery
By Warner Bros. Discovery At New York, NY, United States
Expansive copy-writing skills with social experience preferred
Create and manage Bleacher Report’s packaging strategies around premium content
Passionate sports fan with 3-5 years of experience in digital media and content strategy
Proven experience packaging content across multiple social platforms
Extensive knowledge of latest sports culture trends and how to leverage in digital media
Experience editing for social platforms like YouTube, Instagram and TikTok
Associate Manager, Hero Content Packaging
By Warner Bros. Discovery At San Francisco, CA, United States
Expansive copy-writing skills with social experience preferred
Create and manage Bleacher Report’s packaging strategies around premium content
Passionate sports fan with 3-5 years of experience in digital media and content strategy
Proven experience packaging content across multiple social platforms
Extensive knowledge of latest sports culture trends and how to leverage in digital media
Experience editing for social platforms like YouTube, Instagram and TikTok
Administrative Assistant-Hero Program Jobs
By Stephen Center, Inc At Omaha, NE, United States
Strong organizational and time management skills.
Assist with client pass management system.
Assist with data entry as needed for HERO Program client files and for HERO Program Performance Improvement process.
Assist the Program Director and other staff with coordination of classes, peer meetings, and education programs.
Manage all incoming mail, check for date deadlines, responses or materials needed.
Additional responsibilities may be assigned.

Are you a customer service superstar? Do you have a passion for helping people? We are looking for a Customer Support Hero to join our team and provide exceptional service to our customers! If you have a knack for problem-solving and a desire to make a difference, this is the perfect job for you!

Overview Customer Support Hero is a customer service role that involves providing technical support to customers. The role involves responding to customer inquiries, troubleshooting technical issues, and providing solutions to customer problems. The Customer Support Hero must be able to provide excellent customer service and be knowledgeable about the products and services they are supporting. Detailed Job Description The Customer Support Hero is responsible for providing technical support to customers. This includes responding to customer inquiries, troubleshooting technical issues, and providing solutions to customer problems. The Customer Support Hero must be able to provide excellent customer service and be knowledgeable about the products and services they are supporting. The Customer Support Hero must be able to communicate effectively with customers and provide timely and accurate solutions to customer inquiries. Job Skills Required
• Excellent customer service skills
• Knowledge of customer service principles and practices
• Ability to troubleshoot technical issues
• Excellent communication skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Knowledge of computer systems and software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to troubleshoot technical issues
• Excellent communication skills
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of troubleshooting techniques
• Knowledge of customer service software
Job Experience
• Previous customer service experience
• Experience troubleshooting technical issues
• Experience working in a fast-paced environment
Job Responsibilities
• Respond to customer inquiries in a timely and accurate manner
• Troubleshoot technical issues and provide solutions to customer problems
• Provide excellent customer service
• Maintain customer records and update customer information
• Follow up with customers to ensure their satisfaction
• Monitor customer feedback and provide feedback to management